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Communication

Q: How many companies use Communication software these days?

Around the world in 2025, over 1,405,764 companies are currently using one or more Communication software. Out of these, there are 753,156 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Whatsapp Business with 40.87% of market share, Microsoft Office 365 with 18.75% of market share, Slack with 16.20% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (23,901), Digital Marketing (17,713), Education (16,936).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

309

Technologies Tracked

2305152

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Communication technologies in 2025

Over 2305152 companies are using Communication tools. Whatsapp Business with 40.87% market share (942092 customers), Microsoft Office 365 with 18.75% market share (432120 customers), Slack with 16.20% market share (373422 customers).

Technology

Market Share (Est.)

Customers

Whatsapp Business

40.87%

942092

Microsoft Office 365

18.75%

432120

Slack

16.20%

373422

Intercom

5.87%

135316

Quip

2.15%

49530

Others

16.17%

372672

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (809856 companies), 20 - 49 employees (554001 companies), 100 - 249 employees (272091 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 753156 (43.95%), Brazil with 272301 (15.89%), United Kingdom with 155815 (9.09%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (23901), Digital Marketing (17713), Education (16936).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Whatsapp Business	942092	40.87
2	Microsoft Office 365	432120	18.75
3	Slack	373422	16.20
4	Intercom	135316	5.87
5	Quip	49530	2.15
6	Skype	37839	1.64
7	Agile CRM	27936	1.21
8	GoToWebinar	23478	1.02
9	Asana	20545	0.89
10	Twilio	17355	0.75
11	Avaya	14623	0.63
12	Verizon	13365	0.58
13	DonorPerfect	9643	0.42
14	ON24	8933	0.39
15	Breezy HR	8562	0.37
16	Bitrix24	8369	0.36
17	Mitel	7441	0.32
18	Recruiterbox	7205	0.31
19	Ryver	7017	0.30
20	PBworks BusinessHub	6824	0.30
21	Microsoft Dynamics GP	6639	0.29
22	Wechat Work	6629	0.29
23	Canvas LMS	6076	0.26
24	Kaltura	5652	0.25
25	Q4	5632	0.24
26	Workplace by Facebook	5595	0.24
27	Yammer	5509	0.24
28	Userlike Live Chat	5380	0.23
29	Genesys	4737	0.21
30	LivePerson	4242	0.18
31	RingCentral	4212	0.18
32	Behance	3857	0.17
33	Buildertrend	3656	0.16
34	Workfront	3628	0.16
35	NICE inContact	2968	0.13
36	Genesys PureCloud	2921	0.13
37	Campaign Manager	2783	0.12
38	Five9	2765	0.12
39	Podio	2627	0.11
40	MangoApps	2530	0.11
41	TELUS	2278	0.10
42	Viddler	2256	0.10
43	ParentSquare	2164	0.09
44	Zimbra	1997	0.09
45	Shaw Communications	1972	0.09
46	Schoology	1957	0.08
47	ShipStation	1855	0.08
48	Flint	1828	0.08
49	3CX	1803	0.08
50	Zuora	1400	0.06
51	Avaya Call Management System	1329	0.06
52	Jive	1212	0.05
53	ClickDesk	1208	0.05
54	Allstream	1196	0.05
55	Talkdesk	1182	0.05
56	Pivotal Tracker	1173	0.05
57	Campaigner	1163	0.05
58	Implisit	1074	0.05
59	NewVoiceMedia	959	0.04
60	Blackboard Collaborate	872	0.04
61	Topi	855	0.04
62	OnePlace	829	0.04
63	ClassDojo	829	0.04
64	Jive Voice	818	0.04
65	Dialpad	810	0.04
66	Vonage Business	806	0.03
67	HipChat	799	0.03
68	Hatchbuck	733	0.03
69	Outreach	704	0.03
70	Thunderhead.com	696	0.03
71	Oracle Service Cloud	692	0.03
72	Blackbaud CRM	674	0.03
73	Gatekeeper	638	0.03
74	BlueJeans	613	0.03
75	Twilio Video SDK	604	0.03
76	Picreel	572	0.02
77	TIBCO Enterprise Message Service	558	0.02
78	Movable Ink	549	0.02
79	Avaya Gateways	526	0.02
80	EatherWay	520	0.02
81	XANT (Formerly InsideSales)	512	0.02
82	MyCase	506	0.02
83	HireHive	491	0.02
84	CoConstruct	483	0.02
85	Sarbacane	467	0.02
86	Veeva CRM	450	0.02
87	Custora	444	0.02
88	Sycamore Education	390	0.02
89	Rogers Communications	390	0.02
90	Zoho Connect	389	0.02
91	Shifthub	371	0.02
92	CheetahMail	365	0.02
93	Cisco Jabber for Windows	364	0.02
94	MyHub Intranet	358	0.02
95	Spredfast	356	0.02
96	ClearSlide	348	0.02
97	Avaya Intuity	338	0.01
98	TruComply	337	0.01
99	NetDocuments	336	0.01
100	Talisma	333	0.01
101	email2	332	0.01
102	PARIM	327	0.01
103	Workzone	297	0.01
104	Acme Packet	294	0.01
105	Dixa	283	0.01
106	eVoice	277	0.01
107	SilkStart	265	0.01
108	Staffbase	263	0.01
109	Avaya Aura Contact Center	262	0.01
110	Taulia	248	0.01
111	ActiveCollab	246	0.01
112	Poppulo	246	0.01
113	Actionstep	244	0.01
114	Sinch	244	0.01
115	Nextiva	240	0.01
116	HotSchedules	237	0.01
117	Avaya CS1000	222	0.01
118	Open Atrium	217	0.01
119	Brightpearl	212	0.01
120	Vivocha	206	0.01
121	SchoolDude	202	0.01
122	RingCentral RingEX	201	0.01
123	Amazon Chime	196	0.01
124	Silverpop Engage Survey	188	0.01
125	Vendio	178	0.01
126	BigPanda	178	0.01
127	PractiTest	161	0.01
128	Sygic FleetWork	148	0.01
129	CIPHR	143	0.01
130	Oracle Field Service Cloud	137	0.01
131	Projectmates	130	0.01
132	Unily	130	0.01
133	AnyMeeting	124	0.01
134	Kanbanize	124	0.01
135	Avaya Interaction Center Agent	119	0.01
136	Cox Communications	118	0.01
137	ProductPlan	117	0.01
138	Upland PSA	114	0.00
139	Elium	112	0.00
140	Dingtalk	112	0.00
141	Avaya Session Border Controller	108	0.00
142	Carta	95	0.00
143	7Shifts: For Restaurants	95	0.00
144	Daptiv PPM	92	0.00
145	Socialtext	91	0.00
146	IBM CPQ	90	0.00
147	Skedulo	90	0.00
148	Neudesic Pulse	87	0.00
149	Glip	84	0.00
150	Zello	83	0.00
151	Projectplace by Planview	82	0.00
152	CyrusOne	82	0.00
153	Intervals	81	0.00
154	Zayo	81	0.00
155	Content Guru (Storm)	80	0.00
156	Avaya IQ	77	0.00
157	Bright Pattern	75	0.00
158	Oracle Primavera Submittal Exchange Cloud Service	74	0.00
159	CustomerGauge	73	0.00
160	Kintone	69	0.00
161	Avaya Proactive Contact	69	0.00
162	Introhive	61	0.00
163	Placetel	61	0.00
164	UseResponse	60	0.00
165	Epicor HCM	59	0.00
166	Tallium Network	59	0.00
167	TourCMS	57	0.00
168	Avaya Agile Communication Environment	56	0.00
169	ITSM 365	55	0.00
170	Phone.com	54	0.00
171	Avaya Spaces	54	0.00
172	Cyn.in	53	0.00
173	Schedulefly	52	0.00
174	Shipwire	52	0.00
175	Avaya Officelinx	52	0.00
176	PhoneTools	50	0.00
177	eStudio	48	0.00
178	Avaya Equinox	47	0.00
179	KanbanFlow	46	0.00
180	WorkBook	45	0.00
181	Kinnser Software	44	0.00
182	NFON	43	0.00
183	ONYX CRM	42	0.00
184	JobNimbus	41	0.00
185	DEEP Intranet Software	41	0.00
186	PanTerra	40	0.00
187	Platformax	39	0.00
188	Planview LeanKit	37	0.00
189	Enrollment Rx	37	0.00
190	Bold360	35	0.00
191	Broadsoft Team-One	34	0.00
192	ProProfs Project	34	0.00
193	Zyncro	33	0.00
194	LoopGate	33	0.00
195	Oracle Social Cloud	32	0.00
196	8x8 Virtual Office	31	0.00
197	CascadeGo	31	0.00
198	TaskRay Project Management	30	0.00
199	Aspect Zipwire	30	0.00
200	Earth Class Mail	30	0.00
201	Alteva	28	0.00
202	TeamTime	28	0.00
203	RFP360	27	0.00
204	Priority Software	27	0.00
205	Signalwire	27	0.00
206	tibbr	26	0.00
207	SocialChorus	25	0.00
208	FieldOne	25	0.00
209	OnContact CRM	25	0.00
210	Cisco Show and Share	25	0.00
211	Fieldforce	24	0.00
212	Tanla	24	0.00
213	Ento	23	0.00
214	Curata	23	0.00
215	Fuze	22	0.00
216	WebHR	22	0.00
217	Elements CRM	22	0.00
218	PeopleLinx	22	0.00
219	Hall	21	0.00
220	C2 ATOM	21	0.00
221	The Receptionist	21	0.00
222	sipgate team	21	0.00
223	Wickr	21	0.00
224	Salesforce Call Center	21	0.00
225	HP Agile Manager	20	0.00
226	Call Loop	20	0.00
227	Selectica CPQ	20	0.00
228	NEC Unified Communications	17	0.00
229	CallTools	16	0.00
230	Second CRM	16	0.00
231	Avaya One-X Applications	16	0.00
232	Avaya Desktop Phones	15	0.00
233	Colabo	14	0.00
234	Feng Office	14	0.00
235	Fleep	13	0.00
236	Sumac	13	0.00
237	HTML5 Virtual Classroom	13	0.00
238	UNIVERGE BLUE CONNECT for MS Teams	13	0.00
239	CrazyCall	12	0.00
240	Convoso	12	0.00
241	Dooing	12	0.00
242	Avaya Operational Analyst	12	0.00
243	SOLiD	12	0.00
244	Logicalware	11	0.00
245	HyperOffice	11	0.00
246	Avaya DECT Handsets	11	0.00
247	ExxpertApps	10	0.00
248	Mailform	9	0.00
249	Nimbus Portal Solutions	9	0.00
250	Knovio	8	0.00
251	PlanDone	8	0.00
252	Thinking Phones	8	0.00
253	Goplan	8	0.00
254	Stride	8	0.00
255	ITM Platform	8	0.00
256	Yanomo	8	0.00
257	Salesforce Open CTI	8	0.00
258	Redbooth	7	0.00
259	Helprace	7	0.00
260	VisionFlow	7	0.00
261	eSpace Contact Center	7	0.00
262	SchoolStatus	7	0.00
263	VMware Socialcast	6	0.00
264	3CLogic	6	0.00
265	SupplierSelect	6	0.00
266	FluentStream	6	0.00
267	Ameyo	6	0.00
268	YoolinkPro	6	0.00
269	Ottspott	5	0.00
270	Snapforce	5	0.00
271	InterCall	5	0.00
272	Avaya Identity Engines	5	0.00
273	FOX515	5	0.00
274	Team on the Run	4	0.00
275	Cadebill	4	0.00
276	StreetSmartClickSoftware	4	0.00
277	inPreso Screens	4	0.00
278	Bolste	4	0.00
279	Stellar Library	4	0.00
280	Ramp	4	0.00
281	EventPro Planner	4	0.00
282	MOOVIA	4	0.00
283	KeyedIn Projects	4	0.00
284	OnSync	4	0.00
285	EARLIZ	4	0.00
286	Populr	3	0.00
287	vCreate	3	0.00
288	BookedIN	3	0.00
289	TallyFox Tallium	3	0.00
290	MXSweep	3	0.00
291	WizIQ Virtual Classroom	3	0.00
292	Project Drive	3	0.00
293	My Council Services	3	0.00
294	FoundationFootprint	3	0.00
295	Wickr Enterprise	3	0.00
296	Spoke Phone	2	0.00
297	Corporater	2	0.00
298	CallidusCloud CX	2	0.00
299	Ringio	2	0.00
300	AppFusions	2	0.00
301	DeskAway	2	0.00
302	AllClients	2	0.00
303	CalmSea	2	0.00
304	Cosmos CRM	2	0.00
305	SnapComms	2	0.00
306	TOTUS	2	0.00
307	UNIVERGE BLUE EXTEND	2	0.00
308	Univerge Blue Connect	2	0.00
309	Camb.ai	2	0.00