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Communication

Q: How many companies use Communication software these days?

Around the world in 2026, over 1,485,796 companies are currently using one or more Communication software. Out of these, there are 1,083,742 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Whatsapp Business with 39.51% of market share, Slack with 19.30% of market share, Microsoft Office 365 with 14.10% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (28,346), Education (23,251), Digital Marketing (22,126).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

325

Technologies Tracked

3071936

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Communication technologies in 2026

Over 3071936 companies are using Communication tools. Whatsapp Business with 39.51% market share (1213789 customers), Slack with 19.30% market share (592832 customers), Microsoft Office 365 with 14.10% market share (433116 customers).

Technology

Market Share (Est.)

Customers

Whatsapp Business

39.51%

1213789

Slack

19.30%

592832

Microsoft Office 365

14.10%

433116

Intercom

5.25%

161360

Quip

2.35%

72166

Others

19.49%

598673

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (1121745 companies), 20 - 49 employees (718254 companies), 100 - 249 employees (451918 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 1083742 (47.15%), Brazil with 332676 (14.47%), United Kingdom with 193633 (8.42%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (28346), Education (23251), Digital Marketing (22126).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Whatsapp Business	1213789	39.51
2	Slack	592832	19.30
3	Microsoft Office 365	433116	14.10
4	Intercom	161360	5.25
5	Quip	72166	2.35
6	Skype	58168	1.89
7	Asana	51400	1.67
8	Agile CRM	40229	1.31
9	Avaya	33451	1.09
10	Verizon	28516	0.93
11	Twilio	25565	0.83
12	GoToWebinar	16262	0.53
13	Mitel	15868	0.52
14	Microsoft Dynamics GP	12859	0.42
15	Canvas LMS	12081	0.39
16	Genesys	11246	0.37
17	Ryver	10973	0.36
18	Recruiterbox	10602	0.35
19	Genesys PureCloud	10554	0.34
20	PBworks BusinessHub	10485	0.34
21	Bitrix24	10043	0.33
22	Yammer	8863	0.29
23	Wechat Work	8857	0.29
24	DonorPerfect	8657	0.28
25	RingCentral	8612	0.28
26	Outreach	8418	0.27
27	Workplace by Facebook	7831	0.25
28	Q4	7169	0.23
29	3CX	7011	0.23
30	Zimbra	6865	0.22
31	Behance	6316	0.21
32	ON24	6252	0.20
33	TELUS	5595	0.18
34	Kaltura	5329	0.17
35	Workfront	5174	0.17
36	Five9	4952	0.16
37	Userlike Live Chat	4869	0.16
38	Shaw Communications	4226	0.14
39	Breezy HR	4131	0.13
40	Buildertrend	3964	0.13
41	LivePerson	3933	0.13
42	MangoApps	3717	0.12
43	NICE inContact	3650	0.12
44	ShipStation	3555	0.12
45	Podio	3490	0.11
46	ParentSquare	3461	0.11
47	Schoology	3316	0.11
48	Avaya Call Management System	3237	0.11
49	Zuora	3011	0.10
50	Talkdesk	2849	0.09
51	Pivotal Tracker	2756	0.09
52	NewVoiceMedia	2714	0.09
53	Gatekeeper	2565	0.08
54	Jive	2511	0.08
55	Allstream	2361	0.08
56	Viddler	2170	0.07
57	ClassDojo	2062	0.07
58	Oracle Service Cloud	2028	0.07
59	MyCase	1852	0.06
60	Dialpad	1816	0.06
61	Campaign Manager	1809	0.06
62	Blackboard Collaborate	1727	0.06
63	Blackbaud CRM	1600	0.05
64	BlueJeans	1550	0.05
65	HipChat	1534	0.05
66	Flint	1531	0.05
67	Avaya Gateways	1513	0.05
68	Vonage Business	1475	0.05
69	Cisco Jabber for Windows	1299	0.04
70	TIBCO Enterprise Message Service	1146	0.04
71	Staffbase	1044	0.03
72	Veeva CRM	1040	0.03
73	Sarbacane	998	0.03
74	Nextiva	973	0.03
75	XANT (Formerly InsideSales)	925	0.03
76	Implisit	897	0.03
77	ClickDesk	890	0.03
78	NetDocuments	889	0.03
79	HireHive	848	0.03
80	Campaigner	843	0.03
81	Movable Ink	840	0.03
82	Topi	826	0.03
83	Workzone	813	0.03
84	Rogers Communications	807	0.03
85	Sinch	796	0.03
86	CheetahMail	752	0.02
87	Taulia	722	0.02
88	Twilio Video SDK	718	0.02
89	OnePlace	716	0.02
90	Avaya Intuity	693	0.02
91	Spredfast	677	0.02
92	Avaya Aura Contact Center	670	0.02
93	Amazon Chime	657	0.02
94	Acme Packet	657	0.02
95	Jive Voice	636	0.02
96	Hatchbuck	606	0.02
97	Thunderhead.com	589	0.02
98	Talisma	586	0.02
99	HotSchedules	573	0.02
100	Poppulo	525	0.02
101	Avaya CS1000	517	0.02
102	ClearSlide	481	0.02
103	CoConstruct	459	0.01
104	Brightpearl	459	0.01
105	7Shifts: For Restaurants	431	0.01
106	Kanbanize	412	0.01
107	BigPanda	397	0.01
108	Dixa	392	0.01
109	Sycamore Education	379	0.01
110	SchoolDude	374	0.01
111	PractiTest	373	0.01
112	Actionstep	369	0.01
113	MyHub Intranet	366	0.01
114	Oracle Field Service Cloud	363	0.01
115	CIPHR	361	0.01
116	Unily	353	0.01
117	ActiveCollab	349	0.01
118	Zayo	341	0.01
119	Carta	327	0.01
120	SilkStart	302	0.01
121	Shifthub	272	0.01
122	Avaya Session Border Controller	268	0.01
123	Avaya Interaction Center Agent	267	0.01
124	ProductPlan	260	0.01
125	Projectplace by Planview	249	0.01
126	email2	249	0.01
127	Zoho Connect	248	0.01
128	CyrusOne	240	0.01
129	Upland PSA	239	0.01
130	Kintone	235	0.01
131	Ramp	232	0.01
132	IBM CPQ	230	0.01
133	Daptiv PPM	226	0.01
134	RingCentral RingEX	218	0.01
135	JobNimbus	214	0.01
136	PARIM	211	0.01
137	Avaya IQ	208	0.01
138	Cox Communications	205	0.01
139	Skedulo	203	0.01
140	eVoice	200	0.01
141	Projectmates	187	0.01
142	Bright Pattern	187	0.01
143	Glip	184	0.01
144	Oracle Primavera Submittal Exchange Cloud Service	184	0.01
145	Vendio	183	0.01
146	NFON	176	0.01
147	Elium	159	0.01
148	KanbanFlow	156	0.01
149	Avaya Proactive Contact	156	0.01
150	Avaya Spaces	154	0.01
151	Phone.com	152	0.00
152	TeamTime	152	0.00
153	Avaya Equinox	152	0.00
154	Zello	149	0.00
155	Avaya Agile Communication Environment	143	0.00
156	AnyMeeting	142	0.00
157	Epicor HCM	138	0.00
158	ITSM 365	134	0.00
159	Avaya Officelinx	131	0.00
160	ProProfs Project	130	0.00
161	Introhive	126	0.00
162	Silverpop Engage Survey	124	0.00
163	Content Guru (Storm)	122	0.00
164	Priority Software	121	0.00
165	Hall	118	0.00
166	CustomerGauge	116	0.00
167	Dingtalk	114	0.00
168	RFP360	111	0.00
169	Curata	111	0.00
170	Shipwire	110	0.00
171	The Receptionist	108	0.00
172	Fuze	106	0.00
173	WebHR	104	0.00
174	Schedulefly	102	0.00
175	Vivocha	102	0.00
176	Open Atrium	100	0.00
177	Kinnser Software	99	0.00
178	8x8 Virtual Office	89	0.00
179	Alteva	86	0.00
180	Socialtext	85	0.00
181	IntelePeer	84	0.00
182	Ameyo	83	0.00
183	PanTerra	81	0.00
184	Planview LeanKit	81	0.00
185	Project Drive	77	0.00
186	Oracle Social Cloud	77	0.00
187	WorkBook	74	0.00
188	Sygic FleetWork	73	0.00
189	Aspect Zipwire	73	0.00
190	Placetel	73	0.00
191	UseResponse	71	0.00
192	Cyn.in	70	0.00
193	Convoso	70	0.00
194	Bold360	67	0.00
195	Redbooth	66	0.00
196	Salesforce Call Center	66	0.00
197	SchoolStatus	64	0.00
198	Corporater	63	0.00
199	Tallium Network	62	0.00
200	Neudesic Pulse	59	0.00
201	OnContact CRM	59	0.00
202	Signalwire	58	0.00
203	Bloomz	58	0.00
204	tibbr	57	0.00
205	SOLiD	57	0.00
206	CallTools	55	0.00
207	TaskRay Project Management	53	0.00
208	FluentStream	53	0.00
209	SocialChorus	52	0.00
210	Cisco Show and Share	51	0.00
211	Platformax	50	0.00
212	Call Loop	49	0.00
213	FieldOne	49	0.00
214	CascadeGo	48	0.00
215	Picreel	46	0.00
216	Avaya Desktop Phones	46	0.00
217	Wickr	46	0.00
218	Second CRM	45	0.00
219	TourCMS	44	0.00
220	Enrollment Rx	43	0.00
221	PhoneTools	42	0.00
222	BookedIN	41	0.00
223	ONYX CRM	41	0.00
224	Custora	39	0.00
225	Colabo	38	0.00
226	Tanla	34	0.00
227	ScheduleBase	33	0.00
228	SnapComms	33	0.00
229	Zyncro	32	0.00
230	InterCall	32	0.00
231	Stride	32	0.00
232	ITM Platform	32	0.00
233	FOX515	32	0.00
234	Feng Office	30	0.00
235	Broadsoft Team-One	30	0.00
236	Ento	30	0.00
237	Avaya Operational Analyst	30	0.00
238	eStudio	29	0.00
239	HyperOffice	29	0.00
240	Camb.ai	29	0.00
241	Sumac	28	0.00
242	VisionFlow	28	0.00
243	sipgate team	28	0.00
244	DEEP Intranet Software	28	0.00
245	Salesforce Open CTI	26	0.00
246	3CLogic	25	0.00
247	Stellar Library	24	0.00
248	Goplan	24	0.00
249	vCreate	23	0.00
250	Eylean Board	23	0.00
251	NEC Unified Communications	23	0.00
252	PeopleLinx	22	0.00
253	Knovio	21	0.00
254	SimpleFeed	21	0.00
255	Elements CRM	21	0.00
256	Intervals	20	0.00
257	Earth Class Mail	20	0.00
258	Mailform	19	0.00
259	Office Chat	18	0.00
260	Selectica CPQ	18	0.00
261	Spoke Phone	17	0.00
262	WizIQ Virtual Classroom	16	0.00
263	Avaya One-X Applications	16	0.00
264	VMware Socialcast	15	0.00
265	Confide	15	0.00
266	Fleep	14	0.00
267	Ringio	14	0.00
268	Snapforce	13	0.00
269	Avaya Identity Engines	13	0.00
270	AllClients	12	0.00
271	OnSync	12	0.00
272	Fieldforce	12	0.00
273	Cadebill	11	0.00
274	CrazyCall	11	0.00
275	Binfire	11	0.00
276	Helprace	11	0.00
277	HP Agile Manager	11	0.00
278	eSpace Contact Center	11	0.00
279	Avaya DECT Handsets	11	0.00
280	Wickr Enterprise	11	0.00
281	Routee	11	0.00
282	MessageUs	11	0.00
283	Truly	9	0.00
284	My Council Services	9	0.00
285	ExxpertApps	8	0.00
286	Capsule	8	0.00
287	Ytel Platform	8	0.00
288	Logicalware	8	0.00
289	Cosmos CRM	8	0.00
290	KeyedIn Projects	8	0.00
291	Yanomo	8	0.00
292	Nimbus Portal Solutions	8	0.00
293	HTML5 Virtual Classroom	7	0.00
294	EventPro Planner	7	0.00
295	Avaya Flare Experience	7	0.00
296	SupplierSelect	6	0.00
297	YoolinkPro	6	0.00
298	Ottspott	5	0.00
299	PlanDone	5	0.00
300	Bolste	4	0.00
301	C2 ATOM	4	0.00
302	Thinking Phones	4	0.00
303	OpenTouch Office Cloud	4	0.00
304	Populr	3	0.00
305	StreetSmartClickSoftware	3	0.00
306	TruComply	3	0.00
307	AppFusions	3	0.00
308	MOOVIA	3	0.00
309	Precurio	3	0.00
310	Dooing	3	0.00
311	FoundationFootprint	3	0.00
312	EARLIZ	3	0.00
313	Team on the Run	2	0.00
314	MyOwnConference	2	0.00
315	eConnect Email	2	0.00
316	inPreso Screens	2	0.00
317	Mobiso	2	0.00
318	CD Messenger	2	0.00
319	CalmSea	2	0.00
320	TOTUS	2	0.00
321	Workhive	2	0.00
322	e-ServiceSuite	2	0.00
323	PassMarket	2	0.00
324	Univerge Blue Connect	2	0.00
325	Webex Campaign	2	0.00