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Communication

Q: How many companies use Communication software these days?

Around the world in 2026, over 1,492,930 companies are currently using one or more Communication software. Out of these, there are 1,035,019 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Whatsapp Business with 43.56% of market share, Slack with 19.55% of market share, Microsoft Office 365 with 13.79% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (25,357), Education (21,043), Digital Marketing (19,421).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

322

Technologies Tracked

3046927

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Communication technologies in 2026

Over 3046927 companies are using Communication tools. Whatsapp Business with 43.56% market share (1327179 customers), Slack with 19.55% market share (595753 customers), Microsoft Office 365 with 13.79% market share (420052 customers).

Technology

Market Share (Est.)

Customers

Whatsapp Business

43.56%

1327179

Slack

19.55%

595753

Microsoft Office 365

13.79%

420052

Intercom

5.65%

172228

Quip

2.42%

73719

Others

15.03%

457996

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (1211674 companies), 20 - 49 employees (697286 companies), 100 - 249 employees (410424 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 1035019 (45.55%), Brazil with 356511 (15.69%), United Kingdom with 192457 (8.47%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (25357), Education (21043), Digital Marketing (19421).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Whatsapp Business	1327179	43.56
2	Slack	595753	19.55
3	Microsoft Office 365	420052	13.79
4	Intercom	172228	5.65
5	Quip	73719	2.42
6	Agile CRM	41188	1.35
7	Skype	39255	1.29
8	Asana	31928	1.05
9	Avaya	20317	0.67
10	GoToWebinar	17150	0.56
11	Verizon	16694	0.55
12	Twilio	15603	0.51
13	Genesys PureCloud	11963	0.39
14	Ryver	11157	0.37
15	PBworks BusinessHub	10849	0.36
16	Recruiterbox	10827	0.36
17	Canvas LMS	10788	0.35
18	Bitrix24	9834	0.32
19	Mitel	9425	0.31
20	DonorPerfect	8595	0.28
21	Q4	8075	0.27
22	Microsoft Dynamics GP	7657	0.25
23	Wechat Work	7599	0.25
24	Genesys	7109	0.23
25	Yammer	6583	0.22
26	ON24	6133	0.20
27	Workplace by Facebook	6050	0.20
28	Behance	5636	0.18
29	Userlike Live Chat	5070	0.17
30	RingCentral	4921	0.16
31	Kaltura	4617	0.15
32	Workfront	4598	0.15
33	LivePerson	4411	0.14
34	Breezy HR	4171	0.14
35	Outreach	3965	0.13
36	MangoApps	3787	0.12
37	Zimbra	3782	0.12
38	3CX	3533	0.12
39	Buildertrend	3511	0.12
40	TELUS	3444	0.11
41	ParentSquare	3432	0.11
42	Five9	3368	0.11
43	NICE inContact	3009	0.10
44	Podio	2821	0.09
45	Schoology	2695	0.09
46	Shaw Communications	2579	0.08
47	Zuora	2366	0.08
48	Talkdesk	2333	0.08
49	Viddler	2291	0.08
50	Flint	2261	0.07
51	ShipStation	2165	0.07
52	MyCase	2079	0.07
53	Allstream	2064	0.07
54	Campaign Manager	2063	0.07
55	Avaya Call Management System	1926	0.06
56	Pivotal Tracker	1697	0.06
57	Jive	1482	0.05
58	Gatekeeper	1472	0.05
59	ClassDojo	1446	0.05
60	NewVoiceMedia	1386	0.05
61	Oracle Service Cloud	1189	0.04
62	Implisit	1125	0.04
63	Dialpad	1094	0.04
64	Blackboard Collaborate	1085	0.04
65	ClickDesk	978	0.03
66	Vonage Business	976	0.03
67	Blackbaud CRM	947	0.03
68	Topi	942	0.03
69	Campaigner	928	0.03
70	Staffbase	895	0.03
71	BlueJeans	888	0.03
72	HipChat	879	0.03
73	HireHive	867	0.03
74	Avaya Gateways	865	0.03
75	OnePlace	810	0.03
76	Twilio Video SDK	793	0.03
77	Jive Voice	768	0.03
78	Cisco Jabber for Windows	710	0.02
79	Hatchbuck	690	0.02
80	TIBCO Enterprise Message Service	671	0.02
81	Sarbacane	670	0.02
82	Veeva CRM	649	0.02
83	XANT (Formerly InsideSales)	569	0.02
84	Movable Ink	550	0.02
85	Nextiva	547	0.02
86	Sinch	547	0.02
87	NetDocuments	540	0.02
88	Workzone	510	0.02
89	Rogers Communications	436	0.01
90	Thunderhead.com	425	0.01
91	CheetahMail	424	0.01
92	Taulia	408	0.01
93	Avaya Intuity	400	0.01
94	CoConstruct	395	0.01
95	Avaya Aura Contact Center	393	0.01
96	MyHub Intranet	379	0.01
97	Amazon Chime	377	0.01
98	Spredfast	375	0.01
99	Sycamore Education	373	0.01
100	Talisma	360	0.01
101	Acme Packet	360	0.01
102	Poppulo	339	0.01
103	HotSchedules	333	0.01
104	SilkStart	316	0.01
105	ClearSlide	315	0.01
106	Shifthub	302	0.01
107	Brightpearl	301	0.01
108	Dixa	301	0.01
109	email2	299	0.01
110	Avaya CS1000	287	0.01
111	Actionstep	283	0.01
112	7Shifts: For Restaurants	280	0.01
113	CIPHR	261	0.01
114	Unily	245	0.01
115	Zoho Connect	242	0.01
116	SchoolDude	235	0.01
117	Oracle Field Service Cloud	231	0.01
118	BigPanda	229	0.01
119	Kanbanize	223	0.01
120	PractiTest	220	0.01
121	RingCentral RingEX	220	0.01
122	PARIM	206	0.01
123	Carta	200	0.01
124	ActiveCollab	199	0.01
125	eVoice	188	0.01
126	Ramp	185	0.01
127	Vendio	183	0.01
128	Zayo	180	0.01
129	Avaya Session Border Controller	158	0.01
130	Upland PSA	150	0.00
131	Projectmates	150	0.00
132	Bright Pattern	146	0.00
133	Avaya Interaction Center Agent	144	0.00
134	IBM CPQ	142	0.00
135	ProductPlan	142	0.00
136	Silverpop Engage Survey	142	0.00
137	Projectplace by Planview	141	0.00
138	Skedulo	134	0.00
139	ITSM 365	133	0.00
140	Dingtalk	127	0.00
141	Cox Communications	126	0.00
142	Elium	125	0.00
143	Daptiv PPM	125	0.00
144	Phone.com	125	0.00
145	Glip	123	0.00
146	Kintone	118	0.00
147	AnyMeeting	117	0.00
148	Avaya IQ	113	0.00
149	CyrusOne	111	0.00
150	Oracle Primavera Submittal Exchange Cloud Service	103	0.00
151	Priority Software	101	0.00
152	Socialtext	100	0.00
153	Zello	100	0.00
154	Vivocha	99	0.00
155	The Receptionist	98	0.00
156	Avaya Proactive Contact	97	0.00
157	Cyn.in	90	0.00
158	Introhive	90	0.00
159	JobNimbus	89	0.00
160	Sygic FleetWork	87	0.00
161	Avaya Spaces	86	0.00
162	NFON	83	0.00
163	Avaya Equinox	81	0.00
164	Hall	80	0.00
165	CustomerGauge	80	0.00
166	Project Drive	79	0.00
167	Content Guru (Storm)	79	0.00
168	RFP360	77	0.00
169	KanbanFlow	77	0.00
170	Avaya Agile Communication Environment	76	0.00
171	Epicor HCM	75	0.00
172	Neudesic Pulse	74	0.00
173	Shipwire	73	0.00
174	Curata	71	0.00
175	Tallium Network	69	0.00
176	Avaya Officelinx	69	0.00
177	Placetel	67	0.00
178	UseResponse	66	0.00
179	Redbooth	65	0.00
180	ProProfs Project	62	0.00
181	WebHR	59	0.00
182	Corporater	58	0.00
183	Bloomz	58	0.00
184	Planview LeanKit	57	0.00
185	TaskRay Project Management	57	0.00
186	8x8 Virtual Office	57	0.00
187	Fuze	57	0.00
188	Open Atrium	54	0.00
189	PanTerra	51	0.00
190	Platformax	51	0.00
191	SchoolStatus	51	0.00
192	Alteva	49	0.00
193	WorkBook	48	0.00
194	ONYX CRM	48	0.00
195	Ameyo	48	0.00
196	Schedulefly	46	0.00
197	TourCMS	46	0.00
198	Aspect Zipwire	45	0.00
199	SOLiD	45	0.00
200	IntelePeer	44	0.00
201	CascadeGo	42	0.00
202	Convoso	42	0.00
203	FluentStream	41	0.00
204	Kinnser Software	41	0.00
205	Oracle Social Cloud	40	0.00
206	Picreel	39	0.00
207	Zyncro	38	0.00
208	Broadsoft Team-One	38	0.00
209	Bold360	37	0.00
210	Second CRM	35	0.00
211	Call Loop	33	0.00
212	tibbr	33	0.00
213	Enrollment Rx	33	0.00
214	TeamTime	33	0.00
215	Signalwire	33	0.00
216	SnapComms	32	0.00
217	Salesforce Call Center	32	0.00
218	PhoneTools	31	0.00
219	OnContact CRM	31	0.00
220	BookedIN	29	0.00
221	eStudio	29	0.00
222	InterCall	29	0.00
223	Intervals	28	0.00
224	SocialChorus	28	0.00
225	DEEP Intranet Software	28	0.00
226	Tanla	28	0.00
227	Elements CRM	27	0.00
228	Camb.ai	27	0.00
229	ScheduleBase	26	0.00
230	Wickr	26	0.00
231	Cisco Show and Share	25	0.00
232	3CLogic	24	0.00
233	CallTools	24	0.00
234	Avaya Desktop Phones	23	0.00
235	FieldOne	22	0.00
236	Selectica CPQ	21	0.00
237	Ento	21	0.00
238	Custora	21	0.00
239	SimpleFeed	20	0.00
240	Stellar Library	20	0.00
241	VisionFlow	20	0.00
242	ITM Platform	20	0.00
243	sipgate team	19	0.00
244	Stride	18	0.00
245	PeopleLinx	18	0.00
246	Colabo	17	0.00
247	Feng Office	17	0.00
248	Goplan	16	0.00
249	HyperOffice	16	0.00
250	NEC Unified Communications	16	0.00
251	Confide	16	0.00
252	FOX515	15	0.00
253	Fleep	14	0.00
254	vCreate	14	0.00
255	Fieldforce	14	0.00
256	Sumac	13	0.00
257	Avaya Operational Analyst	13	0.00
258	CrazyCall	12	0.00
259	Mailform	12	0.00
260	Eylean Board	12	0.00
261	Salesforce Open CTI	12	0.00
262	Knovio	11	0.00
263	Binfire	11	0.00
264	HP Agile Manager	11	0.00
265	Ringio	10	0.00
266	Earth Class Mail	10	0.00
267	Capsule	9	0.00
268	Helprace	9	0.00
269	Snapforce	9	0.00
270	AllClients	9	0.00
271	Yanomo	9	0.00
272	eSpace Contact Center	9	0.00
273	Ytel Platform	8	0.00
274	Logicalware	8	0.00
275	HTML5 Virtual Classroom	8	0.00
276	Truly	8	0.00
277	Workhive	8	0.00
278	OnSync	8	0.00
279	Avaya DECT Handsets	8	0.00
280	Avaya One-X Applications	8	0.00
281	VMware Socialcast	7	0.00
282	ExxpertApps	7	0.00
283	Thinking Phones	7	0.00
284	SupplierSelect	7	0.00
285	YoolinkPro	7	0.00
286	Nimbus Portal Solutions	7	0.00
287	Cadebill	6	0.00
288	Ottspott	6	0.00
289	KeyedIn Projects	6	0.00
290	EARLIZ	6	0.00
291	Avaya Identity Engines	6	0.00
292	Wickr Enterprise	6	0.00
293	Routee	6	0.00
294	PlanDone	5	0.00
295	Bolste	5	0.00
296	EventPro Planner	5	0.00
297	MOOVIA	5	0.00
298	WizIQ Virtual Classroom	5	0.00
299	My Council Services	5	0.00
300	Dooing	5	0.00
301	Team on the Run	4	0.00
302	C2 ATOM	4	0.00
303	Cosmos CRM	4	0.00
304	Avaya Flare Experience	4	0.00
305	MessageUs	4	0.00
306	Spoke Phone	3	0.00
307	CD Messenger	3	0.00
308	TOTUS	3	0.00
309	FoundationFootprint	3	0.00
310	Populr	2	0.00
311	MyOwnConference	2	0.00
312	Dialstreet	2	0.00
313	StreetSmartClickSoftware	2	0.00
314	TruComply	2	0.00
315	inPreso Screens	2	0.00
316	CallidusCloud CX	2	0.00
317	AppFusions	2	0.00
318	CalmSea	2	0.00
319	e-ServiceSuite	2	0.00
320	PassMarket	2	0.00
321	Precurio	2	0.00
322	Webex Campaign	2	0.00