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Communication

Q: How many companies use Communication software these days?

Around the world in 2025, over 1,545,161 companies are currently using one or more Communication software. Out of these, there are 920,042 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Whatsapp Business with 36.29% of market share, Slack with 24.25% of market share, Microsoft Office 365 with 16.20% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (25,535), Education (20,406), Digital Marketing (18,940).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

310

Technologies Tracked

2629155

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Communication technologies in 2025

Over 2629155 companies are using Communication tools. Whatsapp Business with 36.29% market share (954215 customers), Slack with 24.25% market share (637637 customers), Microsoft Office 365 with 16.20% market share (425793 customers).

Technology

Market Share (Est.)

Customers

Whatsapp Business

36.29%

954215

Slack

24.25%

637637

Microsoft Office 365

16.20%

425793

Intercom

5.12%

134514

Quip

3.06%

80573

Others

15.08%

396423

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (936756 companies), 20 - 49 employees (685507 companies), 100 - 249 employees (408017 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 920042 (47.57%), Brazil with 268512 (13.88%), United Kingdom with 168040 (8.69%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (25535), Education (20406), Digital Marketing (18940).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Whatsapp Business	954215	36.29
2	Slack	637637	24.25
3	Microsoft Office 365	425793	16.20
4	Intercom	134514	5.12
5	Quip	80573	3.06
6	Agile CRM	44104	1.68
7	Skype	29865	1.14
8	Asana	20552	0.78
9	GoToWebinar	20181	0.77
10	Twilio	19056	0.72
11	Avaya	14342	0.55
12	Verizon	12985	0.49
13	Ryver	12910	0.49
14	PBworks BusinessHub	12062	0.46
15	Recruiterbox	11112	0.42
16	Canvas LMS	10922	0.42
17	Breezy HR	9890	0.38
18	DonorPerfect	9194	0.35
19	Bitrix24	8094	0.31
20	Mitel	7356	0.28
21	ON24	7322	0.28
22	Wechat Work	6363	0.24
23	Microsoft Dynamics GP	6351	0.24
24	Workplace by Facebook	5361	0.20
25	Yammer	5233	0.20
26	Userlike Live Chat	5007	0.19
27	Q4	4917	0.19
28	Kaltura	4729	0.18
29	Genesys	4552	0.17
30	Workfront	4548	0.17
31	LivePerson	4366	0.17
32	MangoApps	4125	0.16
33	Behance	3894	0.15
34	RingCentral	3892	0.15
35	Buildertrend	3460	0.13
36	Jive	2887	0.11
37	NICE inContact	2883	0.11
38	Five9	2776	0.11
39	Genesys PureCloud	2773	0.11
40	Schoology	2624	0.10
41	Podio	2481	0.09
42	Campaign Manager	2418	0.09
43	TELUS	2268	0.09
44	ParentSquare	2177	0.08
45	Zimbra	1958	0.07
46	Viddler	1951	0.07
47	Shaw Communications	1910	0.07
48	ShipStation	1821	0.07
49	Zuora	1801	0.07
50	3CX	1752	0.07
51	MyCase	1706	0.06
52	Flint	1439	0.05
53	Talkdesk	1298	0.05
54	Avaya Call Management System	1294	0.05
55	Pivotal Tracker	1135	0.04
56	ClickDesk	1096	0.04
57	ClassDojo	1091	0.04
58	Campaigner	1066	0.04
59	Implisit	1002	0.04
60	Allstream	975	0.04
61	HireHive	945	0.04
62	NewVoiceMedia	941	0.04
63	Vonage Business	880	0.03
64	Blackboard Collaborate	859	0.03
65	Topi	838	0.03
66	Jive Voice	801	0.03
67	Dialpad	795	0.03
68	HipChat	757	0.03
69	OnePlace	754	0.03
70	Outreach	692	0.03
71	Twilio Video SDK	676	0.03
72	Blackbaud CRM	669	0.03
73	Oracle Service Cloud	648	0.02
74	Gatekeeper	645	0.02
75	Hatchbuck	641	0.02
76	BlueJeans	607	0.02
77	TIBCO Enterprise Message Service	510	0.02
78	Avaya Gateways	506	0.02
79	XANT (Formerly InsideSales)	500	0.02
80	CoConstruct	452	0.02
81	Movable Ink	451	0.02
82	Sarbacane	440	0.02
83	MyHub Intranet	427	0.02
84	Nextiva	409	0.02
85	Veeva CRM	404	0.02
86	Zoho Connect	394	0.01
87	Staffbase	391	0.01
88	Rogers Communications	381	0.01
89	Sycamore Education	372	0.01
90	Thunderhead.com	363	0.01
91	ClearSlide	356	0.01
92	CheetahMail	352	0.01
93	Spredfast	349	0.01
94	Cisco Jabber for Windows	345	0.01
95	NetDocuments	341	0.01
96	Shifthub	336	0.01
97	Avaya Intuity	333	0.01
98	SilkStart	315	0.01
99	Sinch	311	0.01
100	Workzone	298	0.01
101	Talisma	297	0.01
102	email2	297	0.01
103	Acme Packet	291	0.01
104	RingCentral RingEX	266	0.01
105	PARIM	259	0.01
106	Avaya Aura Contact Center	255	0.01
107	Dixa	252	0.01
108	Actionstep	241	0.01
109	Poppulo	237	0.01
110	Taulia	236	0.01
111	HotSchedules	231	0.01
112	Avaya CS1000	220	0.01
113	Amazon Chime	219	0.01
114	Brightpearl	218	0.01
115	ActiveCollab	217	0.01
116	eVoice	208	0.01
117	Unily	189	0.01
118	8x8 Virtual Office	188	0.01
119	SchoolDude	178	0.01
120	7Shifts: For Restaurants	178	0.01
121	CIPHR	177	0.01
122	Silverpop Engage Survey	168	0.01
123	Avaya Session Border Controller	168	0.01
124	PractiTest	166	0.01
125	BigPanda	162	0.01
126	Oracle Field Service Cloud	152	0.01
127	Vendio	150	0.01
128	Projectmates	149	0.01
129	Carta	122	0.00
130	Kanbanize	122	0.00
131	Cox Communications	122	0.00
132	Avaya Interaction Center Agent	119	0.00
133	AnyMeeting	116	0.00
134	Upland PSA	109	0.00
135	Neudesic Pulse	102	0.00
136	Sygic FleetWork	101	0.00
137	Ramp	101	0.00
138	ITSM 365	100	0.00
139	Dingtalk	98	0.00
140	ProductPlan	97	0.00
141	Skedulo	95	0.00
142	Daptiv PPM	91	0.00
143	Elium	90	0.00
144	Socialtext	89	0.00
145	UseResponse	86	0.00
146	Zello	84	0.00
147	IBM CPQ	83	0.00
148	Zayo	81	0.00
149	CustomerGauge	80	0.00
150	Bright Pattern	80	0.00
151	Projectplace by Planview	78	0.00
152	Content Guru (Storm)	78	0.00
153	Glip	77	0.00
154	Avaya IQ	77	0.00
155	CyrusOne	77	0.00
156	Intervals	76	0.00
157	Cyn.in	72	0.00
158	Introhive	72	0.00
159	Oracle Primavera Submittal Exchange Cloud Service	71	0.00
160	Avaya Proactive Contact	70	0.00
161	Vivocha	69	0.00
162	Kintone	63	0.00
163	Bloomz	61	0.00
164	TourCMS	60	0.00
165	Placetel	57	0.00
166	Tallium Network	56	0.00
167	Phone.com	55	0.00
168	Epicor HCM	54	0.00
169	Avaya Agile Communication Environment	54	0.00
170	Shipwire	53	0.00
171	Avaya Officelinx	52	0.00
172	Avaya Spaces	50	0.00
173	Schedulefly	49	0.00
174	Avaya Equinox	48	0.00
175	JobNimbus	46	0.00
176	KanbanFlow	43	0.00
177	PhoneTools	42	0.00
178	ONYX CRM	42	0.00
179	eStudio	41	0.00
180	Kinnser Software	41	0.00
181	Open Atrium	40	0.00
182	DEEP Intranet Software	40	0.00
183	NFON	40	0.00
184	PanTerra	38	0.00
185	Enrollment Rx	38	0.00
186	Platformax	37	0.00
187	ProProfs Project	35	0.00
188	Bold360	33	0.00
189	Planview LeanKit	31	0.00
190	Aspect Zipwire	31	0.00
191	Oracle Social Cloud	31	0.00
192	Tanla	30	0.00
193	Broadsoft Team-One	28	0.00
194	Zyncro	27	0.00
195	RFP360	26	0.00
196	tibbr	26	0.00
197	Alteva	26	0.00
198	Fieldforce	26	0.00
199	Signalwire	26	0.00
200	TaskRay Project Management	24	0.00
201	CascadeGo	24	0.00
202	Elements CRM	24	0.00
203	TeamTime	24	0.00
204	Cisco Show and Share	24	0.00
205	Picreel	23	0.00
206	LoopGate	23	0.00
207	FieldOne	22	0.00
208	Ento	22	0.00
209	sipgate team	22	0.00
210	Hall	21	0.00
211	Fuze	21	0.00
212	OnContact CRM	21	0.00
213	WebHR	21	0.00
214	Priority Software	20	0.00
215	WorkBook	20	0.00
216	Curata	20	0.00
217	PeopleLinx	20	0.00
218	Call Loop	19	0.00
219	SocialChorus	19	0.00
220	Selectica CPQ	19	0.00
221	HP Agile Manager	18	0.00
222	Custora	18	0.00
223	CallTools	17	0.00
224	Wickr	17	0.00
225	Salesforce Call Center	17	0.00
226	Second CRM	16	0.00
227	NEC Unified Communications	16	0.00
228	Colabo	15	0.00
229	Avaya Desktop Phones	15	0.00
230	Feng Office	14	0.00
231	Stride	14	0.00
232	Convoso	14	0.00
233	Avaya Operational Analyst	14	0.00
234	Fleep	13	0.00
235	C2 ATOM	12	0.00
236	Dooing	12	0.00
237	Avaya One-X Applications	12	0.00
238	Sumac	11	0.00
239	HTML5 Virtual Classroom	11	0.00
240	HyperOffice	11	0.00
241	Mailform	11	0.00
242	SchoolStatus	11	0.00
243	SOLiD	11	0.00
244	ExxpertApps	10	0.00
245	The Receptionist	10	0.00
246	Confide	10	0.00
247	CrazyCall	9	0.00
248	Earth Class Mail	9	0.00
249	Salesforce Open CTI	9	0.00
250	Logicalware	8	0.00
251	Thinking Phones	8	0.00
252	Goplan	8	0.00
253	Knovio	7	0.00
254	PlanDone	7	0.00
255	SnapComms	7	0.00
256	ITM Platform	7	0.00
257	YoolinkPro	7	0.00
258	VMware Socialcast	6	0.00
259	Redbooth	6	0.00
260	SupplierSelect	6	0.00
261	MOOVIA	6	0.00
262	VisionFlow	6	0.00
263	Ameyo	6	0.00
264	Cadebill	5	0.00
265	3CLogic	5	0.00
266	InterCall	5	0.00
267	eSpace Contact Center	5	0.00
268	EARLIZ	5	0.00
269	Avaya DECT Handsets	5	0.00
270	Avaya Identity Engines	5	0.00
271	FOX515	5	0.00
272	Routee	5	0.00
273	Team on the Run	4	0.00
274	Capsule	4	0.00
275	Ytel Platform	4	0.00
276	Ottspott	4	0.00
277	Snapforce	4	0.00
278	ScheduleBase	4	0.00
279	FluentStream	4	0.00
280	Yanomo	4	0.00
281	OnSync	4	0.00
282	FoundationFootprint	4	0.00
283	Wickr Enterprise	4	0.00
284	Nimbus Portal Solutions	4	0.00
285	vCreate	3	0.00
286	TruComply	3	0.00
287	inPreso Screens	3	0.00
288	BookedIN	3	0.00
289	Stellar Library	3	0.00
290	EventPro Planner	3	0.00
291	MXSweep	3	0.00
292	WizIQ Virtual Classroom	3	0.00
293	Project Drive	3	0.00
294	Workhive	3	0.00
295	My Council Services	3	0.00
296	Camb.ai	3	0.00
297	Spoke Phone	2	0.00
298	Populr	2	0.00
299	Corporater	2	0.00
300	Helprace	2	0.00
301	StreetSmartClickSoftware	2	0.00
302	Bolste	2	0.00
303	CallidusCloud CX	2	0.00
304	Ringio	2	0.00
305	AppFusions	2	0.00
306	DeskAway	2	0.00
307	CalmSea	2	0.00
308	Cosmos CRM	2	0.00
309	TOTUS	2	0.00
310	Univerge Blue Connect	2	0.00