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Communication

Q: How many companies use Communication software these days?

Around the world in 2025, over 4,537,809 companies are currently using one or more Communication software. Out of these, there are 3,505,582 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Breezy HR with 65.39% of market share, Whatsapp Business with 12.78% of market share, Slack with 6.30% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (55,284), Education (42,317), Digital Marketing (37,275).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

313

Technologies Tracked

9603366

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Communication technologies in 2025

Over 9603366 companies are using Communication tools. Breezy HR with 65.39% market share (6279225 customers), Whatsapp Business with 12.78% market share (1227628 customers), Slack with 6.30% market share (605271 customers).

Technology

Market Share (Est.)

Customers

Breezy HR

65.39%

6279225

Whatsapp Business

12.78%

1227628

Slack

6.30%

605271

Microsoft Office 365

5.15%

494552

Outreach

2.99%

287420

Others

7.39%

709270

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (5180432 companies), 20 - 49 employees (2005140 companies), 100 - 249 employees (849426 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 3505582 (48.44%), United Kingdom with 669714 (9.25%), Brazil with 614909 (8.50%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (55284), Education (42317), Digital Marketing (37275).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Breezy HR	6279225	65.39
2	Whatsapp Business	1227628	12.78
3	Slack	605271	6.30
4	Microsoft Office 365	494552	5.15
5	Outreach	287420	2.99
6	Intercom	152611	1.59
7	Quip	74261	0.77
8	Skype	47459	0.49
9	Agile CRM	41670	0.43
10	Asana	33756	0.35
11	Avaya	25038	0.26
12	Twilio	24998	0.26
13	Verizon	21094	0.22
14	GoToWebinar	17971	0.19
15	Mitel	11852	0.12
16	PBworks BusinessHub	11352	0.12
17	Ryver	11285	0.12
18	Canvas LMS	10619	0.11
19	Recruiterbox	10285	0.11
20	Bitrix24	9634	0.10
21	Microsoft Dynamics GP	9627	0.10
22	DonorPerfect	8820	0.09
23	Wechat Work	8308	0.09
24	Genesys	7939	0.08
25	Yammer	7406	0.08
26	Workplace by Facebook	6449	0.07
27	ON24	6243	0.07
28	Userlike Live Chat	5627	0.06
29	RingCentral	5492	0.06
30	Behance	5394	0.06
31	Kaltura	5367	0.06
32	Zimbra	4556	0.05
33	Workfront	4546	0.05
34	LivePerson	4306	0.04
35	3CX	4153	0.04
36	TELUS	3945	0.04
37	Q4	3888	0.04
38	Buildertrend	3822	0.04
39	MangoApps	3818	0.04
40	Genesys PureCloud	3658	0.04
41	Five9	3548	0.04
42	Podio	3067	0.03
43	NICE inContact	3056	0.03
44	Schoology	3002	0.03
45	ParentSquare	2911	0.03
46	Shaw Communications	2866	0.03
47	ShipStation	2502	0.03
48	Zuora	2397	0.02
49	Avaya Call Management System	2323	0.02
50	Viddler	2219	0.02
51	MyCase	2066	0.02
52	Campaign Manager	2056	0.02
53	Talkdesk	2008	0.02
54	Pivotal Tracker	1950	0.02
55	Jive	1845	0.02
56	NewVoiceMedia	1745	0.02
57	ClassDojo	1619	0.02
58	Allstream	1590	0.02
59	Flint	1517	0.02
60	Gatekeeper	1356	0.01
61	Blackboard Collaborate	1345	0.01
62	Oracle Service Cloud	1294	0.01
63	HipChat	1200	0.01
64	Vonage Business	1185	0.01
65	Dialpad	1174	0.01
66	ClickDesk	1080	0.01
67	BlueJeans	1070	0.01
68	Avaya Gateways	1033	0.01
69	Blackbaud CRM	1004	0.01
70	Campaigner	983	0.01
71	Staffbase	928	0.01
72	Topi	914	0.01
73	Implisit	863	0.01
74	Cisco Jabber for Windows	843	0.01
75	HireHive	842	0.01
76	TIBCO Enterprise Message Service	834	0.01
77	Hatchbuck	807	0.01
78	OnePlace	756	0.01
79	XANT (Formerly InsideSales)	748	0.01
80	Jive Voice	718	0.01
81	Twilio Video SDK	692	0.01
82	Veeva CRM	660	0.01
83	Sarbacane	649	0.01
84	Movable Ink	618	0.01
85	Rogers Communications	592	0.01
86	Nextiva	576	0.01
87	CheetahMail	557	0.01
88	NetDocuments	556	0.01
89	Avaya Intuity	553	0.01
90	Workzone	542	0.01
91	Spredfast	519	0.01
92	Taulia	489	0.01
93	Thunderhead.com	484	0.01
94	Acme Packet	482	0.01
95	Sinch	479	0.00
96	Avaya Aura Contact Center	471	0.00
97	Talisma	455	0.00
98	CoConstruct	436	0.00
99	Amazon Chime	412	0.00
100	ClearSlide	404	0.00
101	MyHub Intranet	401	0.00
102	Avaya CS1000	388	0.00
103	Sycamore Education	383	0.00
104	Dixa	377	0.00
105	Poppulo	346	0.00
106	HotSchedules	335	0.00
107	SilkStart	332	0.00
108	Brightpearl	327	0.00
109	Actionstep	313	0.00
110	Shifthub	307	0.00
111	SchoolDude	301	0.00
112	CIPHR	296	0.00
113	email2	288	0.00
114	PractiTest	264	0.00
115	7Shifts: For Restaurants	264	0.00
116	ActiveCollab	263	0.00
117	Zoho Connect	256	0.00
118	Kanbanize	250	0.00
119	Oracle Field Service Cloud	248	0.00
120	BigPanda	247	0.00
121	PARIM	237	0.00
122	Unily	234	0.00
123	RingCentral RingEX	228	0.00
124	eVoice	210	0.00
125	Upland PSA	195	0.00
126	Carta	192	0.00
127	Avaya Interaction Center Agent	189	0.00
128	Avaya Session Border Controller	189	0.00
129	Zayo	185	0.00
130	IBM CPQ	170	0.00
131	Daptiv PPM	165	0.00
132	Projectmates	164	0.00
133	Vendio	164	0.00
134	Bright Pattern	155	0.00
135	ProductPlan	152	0.00
136	Silverpop Engage Survey	151	0.00
137	ITSM 365	148	0.00
138	Projectplace by Planview	147	0.00
139	Skedulo	147	0.00
140	Avaya IQ	146	0.00
141	Cox Communications	145	0.00
142	CyrusOne	144	0.00
143	8x8 Virtual Office	136	0.00
144	Glip	130	0.00
145	Ramp	128	0.00
146	Avaya Proactive Contact	124	0.00
147	Kintone	123	0.00
148	Oracle Primavera Submittal Exchange Cloud Service	123	0.00
149	AnyMeeting	119	0.00
150	Dingtalk	114	0.00
151	Elium	113	0.00
152	Content Guru (Storm)	113	0.00
153	Priority Software	111	0.00
154	Avaya Spaces	109	0.00
155	Avaya Agile Communication Environment	100	0.00
156	Avaya Equinox	98	0.00
157	KanbanFlow	97	0.00
158	JobNimbus	94	0.00
159	Avaya Officelinx	94	0.00
160	Socialtext	93	0.00
161	RFP360	89	0.00
162	Introhive	87	0.00
163	Phone.com	86	0.00
164	Vivocha	85	0.00
165	Epicor HCM	82	0.00
166	UseResponse	81	0.00
167	NFON	81	0.00
168	Neudesic Pulse	79	0.00
169	Sygic FleetWork	79	0.00
170	Shipwire	76	0.00
171	Open Atrium	76	0.00
172	Placetel	76	0.00
173	CustomerGauge	75	0.00
174	Corporater	74	0.00
175	Zello	74	0.00
176	Bloomz	71	0.00
177	ProProfs Project	69	0.00
178	Schedulefly	68	0.00
179	Planview LeanKit	67	0.00
180	WebHR	67	0.00
181	Intervals	62	0.00
182	Tallium Network	58	0.00
183	Cyn.in	58	0.00
184	PanTerra	57	0.00
185	Kinnser Software	57	0.00
186	SchoolStatus	56	0.00
187	Alteva	54	0.00
188	Aspect Zipwire	54	0.00
189	Oracle Social Cloud	53	0.00
190	Enrollment Rx	52	0.00
191	Bold360	51	0.00
192	Fuze	49	0.00
193	Hall	48	0.00
194	Platformax	48	0.00
195	eStudio	47	0.00
196	Curata	46	0.00
197	ONYX CRM	44	0.00
198	OnContact CRM	43	0.00
199	tibbr	42	0.00
200	Cisco Show and Share	41	0.00
201	Salesforce Call Center	41	0.00
202	TourCMS	39	0.00
203	WorkBook	38	0.00
204	Signalwire	37	0.00
205	SocialChorus	36	0.00
206	TeamTime	36	0.00
207	TaskRay Project Management	35	0.00
208	CallTools	34	0.00
209	FieldOne	34	0.00
210	Zyncro	33	0.00
211	Convoso	33	0.00
212	DEEP Intranet Software	32	0.00
213	Avaya Desktop Phones	32	0.00
214	The Receptionist	31	0.00
215	PhoneTools	30	0.00
216	Broadsoft Team-One	30	0.00
217	Call Loop	28	0.00
218	Ento	28	0.00
219	Second CRM	27	0.00
220	CascadeGo	26	0.00
221	PeopleLinx	26	0.00
222	Custora	26	0.00
223	Wickr	26	0.00
224	Feng Office	25	0.00
225	Elements CRM	25	0.00
226	FluentStream	23	0.00
227	Colabo	22	0.00
228	NEC Unified Communications	22	0.00
229	Avaya Operational Analyst	21	0.00
230	Goplan	20	0.00
231	Stride	20	0.00
232	Fieldforce	20	0.00
233	FOX515	20	0.00
234	SOLiD	20	0.00
235	Picreel	19	0.00
236	Selectica CPQ	18	0.00
237	HyperOffice	18	0.00
238	HP Agile Manager	17	0.00
239	Sumac	17	0.00
240	ITM Platform	14	0.00
241	Earth Class Mail	14	0.00
242	Avaya One-X Applications	14	0.00
243	Fleep	13	0.00
244	VisionFlow	13	0.00
245	Mailform	13	0.00
246	Knovio	12	0.00
247	Capsule	12	0.00
248	Salesforce Open CTI	12	0.00
249	Stellar Library	11	0.00
250	HTML5 Virtual Classroom	11	0.00
251	VMware Socialcast	10	0.00
252	Confide	10	0.00
253	Ytel Platform	9	0.00
254	Ameyo	9	0.00
255	eSpace Contact Center	9	0.00
256	Avaya DECT Handsets	9	0.00
257	ExxpertApps	8	0.00
258	Logicalware	8	0.00
259	InterCall	8	0.00
260	Avaya Identity Engines	8	0.00
261	Nimbus Portal Solutions	8	0.00
262	CrazyCall	7	0.00
263	C2 ATOM	7	0.00
264	Thinking Phones	7	0.00
265	Snapforce	7	0.00
266	SupplierSelect	7	0.00
267	Wickr Enterprise	7	0.00
268	Tanla	7	0.00
269	Routee	7	0.00
270	Team on the Run	6	0.00
271	Cadebill	6	0.00
272	BookedIN	6	0.00
273	ScheduleBase	6	0.00
274	Yanomo	6	0.00
275	sipgate team	6	0.00
276	PlanDone	5	0.00
277	Ringio	5	0.00
278	Cosmos CRM	5	0.00
279	WizIQ Virtual Classroom	5	0.00
280	OnSync	5	0.00
281	Redbooth	4	0.00
282	Ottspott	4	0.00
283	Workhive	4	0.00
284	My Council Services	4	0.00
285	Dooing	4	0.00
286	YoolinkPro	4	0.00
287	Avaya Flare Experience	4	0.00
288	Populr	3	0.00
289	vCreate	3	0.00
290	TruComply	3	0.00
291	AppFusions	3	0.00
292	MOOVIA	3	0.00
293	KeyedIn Projects	3	0.00
294	TOTUS	3	0.00
295	Project Drive	3	0.00
296	EARLIZ	3	0.00
297	Univerge Blue Connect	3	0.00
298	Spoke Phone	2	0.00
299	3CLogic	2	0.00
300	MyOwnConference	2	0.00
301	Dialstreet	2	0.00
302	StreetSmartClickSoftware	2	0.00
303	inPreso Screens	2	0.00
304	Bolste	2	0.00
305	SimpleFeed	2	0.00
306	DeskAway	2	0.00
307	AllClients	2	0.00
308	CD Messenger	2	0.00
309	CalmSea	2	0.00
310	SnapComms	2	0.00
311	FoundationFootprint	2	0.00
312	OpenTouch Office Cloud	2	0.00
313	Webex Campaign	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Communication software market leaders?

Top leaders in the category for Communication software are Breezy HR, Whatsapp Business, Slack. Here, you can view a full list of Communication tools in the market.