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Communication

Q: How many companies use Communication software these days?

Around the world in 2026, over 1,489,113 companies are currently using one or more Communication software. Out of these, there are 1,032,561 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Whatsapp Business with 43.48% of market share, Slack with 19.56% of market share, Microsoft Office 365 with 13.78% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (25,354), Education (21,025), Digital Marketing (19,407).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

322

Technologies Tracked

3036994

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Communication technologies in 2026

Over 3036994 companies are using Communication tools. Whatsapp Business with 43.48% market share (1320435 customers), Slack with 19.56% market share (593981 customers), Microsoft Office 365 with 13.78% market share (418632 customers).

Technology

Market Share (Est.)

Customers

Whatsapp Business

43.48%

1320435

Slack

19.56%

593981

Microsoft Office 365

13.78%

418632

Intercom

5.68%

172457

Quip

2.42%

73463

Others

15.08%

458026

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (1206058 companies), 20 - 49 employees (695260 companies), 100 - 249 employees (409655 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 1032561 (45.59%), Brazil with 355028 (15.68%), United Kingdom with 191828 (8.47%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (25354), Education (21025), Digital Marketing (19407).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Whatsapp Business	1320435	43.48
2	Slack	593981	19.56
3	Microsoft Office 365	418632	13.78
4	Intercom	172457	5.68
5	Quip	73463	2.42
6	Agile CRM	40990	1.35
7	Skype	39244	1.29
8	Asana	31900	1.05
9	Avaya	20321	0.67
10	GoToWebinar	17189	0.57
11	Verizon	16691	0.55
12	Twilio	15597	0.51
13	Genesys PureCloud	13474	0.44
14	Ryver	11109	0.37
15	PBworks BusinessHub	10852	0.36
16	Recruiterbox	10784	0.36
17	Canvas LMS	10731	0.35
18	Bitrix24	9831	0.32
19	Mitel	9430	0.31
20	DonorPerfect	8554	0.28
21	Q4	8086	0.27
22	Microsoft Dynamics GP	7676	0.25
23	Wechat Work	7550	0.25
24	Genesys	7098	0.23
25	Yammer	6596	0.22
26	ON24	6098	0.20
27	Workplace by Facebook	5989	0.20
28	Behance	5606	0.18
29	Userlike Live Chat	5026	0.17
30	RingCentral	4920	0.16
31	Kaltura	4602	0.15
32	Workfront	4561	0.15
33	LivePerson	4274	0.14
34	Breezy HR	4155	0.14
35	Zimbra	3781	0.12
36	MangoApps	3769	0.12
37	Outreach	3749	0.12
38	3CX	3537	0.12
39	Buildertrend	3504	0.12
40	TELUS	3470	0.11
41	ParentSquare	3411	0.11
42	Five9	3362	0.11
43	NICE inContact	2986	0.10
44	Podio	2822	0.09
45	Schoology	2684	0.09
46	Shaw Communications	2596	0.09
47	Zuora	2355	0.08
48	Talkdesk	2334	0.08
49	Viddler	2287	0.08
50	ShipStation	2159	0.07
51	Flint	2142	0.07
52	Campaign Manager	2067	0.07
53	MyCase	2059	0.07
54	Allstream	2015	0.07
55	Avaya Call Management System	1927	0.06
56	Pivotal Tracker	1726	0.06
57	Gatekeeper	1498	0.05
58	Jive	1483	0.05
59	ClassDojo	1446	0.05
60	NewVoiceMedia	1388	0.05
61	Oracle Service Cloud	1200	0.04
62	Implisit	1125	0.04
63	Dialpad	1088	0.04
64	Blackboard Collaborate	1079	0.04
65	Vonage Business	979	0.03
66	ClickDesk	976	0.03
67	Topi	943	0.03
68	Blackbaud CRM	912	0.03
69	Staffbase	890	0.03
70	BlueJeans	886	0.03
71	HipChat	879	0.03
72	Campaigner	872	0.03
73	Avaya Gateways	871	0.03
74	HireHive	854	0.03
75	OnePlace	808	0.03
76	Twilio Video SDK	788	0.03
77	Jive Voice	766	0.03
78	Cisco Jabber for Windows	713	0.02
79	Hatchbuck	692	0.02
80	TIBCO Enterprise Message Service	669	0.02
81	Sarbacane	664	0.02
82	Veeva CRM	643	0.02
83	XANT (Formerly InsideSales)	571	0.02
84	Sinch	550	0.02
85	Movable Ink	548	0.02
86	Nextiva	542	0.02
87	NetDocuments	527	0.02
88	Workzone	503	0.02
89	Rogers Communications	435	0.01
90	Thunderhead.com	425	0.01
91	CheetahMail	423	0.01
92	Taulia	411	0.01
93	Avaya Intuity	400	0.01
94	CoConstruct	399	0.01
95	Avaya Aura Contact Center	390	0.01
96	MyHub Intranet	384	0.01
97	Amazon Chime	377	0.01
98	Spredfast	375	0.01
99	Sycamore Education	368	0.01
100	Talisma	360	0.01
101	Acme Packet	360	0.01
102	Poppulo	338	0.01
103	HotSchedules	331	0.01
104	ClearSlide	317	0.01
105	SilkStart	314	0.01
106	Shifthub	305	0.01
107	email2	302	0.01
108	Dixa	302	0.01
109	Brightpearl	298	0.01
110	Actionstep	290	0.01
111	Avaya CS1000	287	0.01
112	7Shifts: For Restaurants	283	0.01
113	CIPHR	264	0.01
114	Unily	247	0.01
115	Zoho Connect	241	0.01
116	BigPanda	240	0.01
117	SchoolDude	237	0.01
118	Oracle Field Service Cloud	230	0.01
119	Kanbanize	224	0.01
120	PractiTest	221	0.01
121	PARIM	206	0.01
122	ActiveCollab	196	0.01
123	Ramp	193	0.01
124	eVoice	188	0.01
125	Vendio	186	0.01
126	RingCentral RingEX	185	0.01
127	Carta	183	0.01
128	Zayo	173	0.01
129	Avaya Session Border Controller	163	0.01
130	Projectmates	152	0.01
131	Upland PSA	150	0.00
132	Bright Pattern	146	0.00
133	Avaya Interaction Center Agent	144	0.00
134	ITSM 365	143	0.00
135	Silverpop Engage Survey	142	0.00
136	IBM CPQ	140	0.00
137	Projectplace by Planview	137	0.00
138	Phone.com	134	0.00
139	Skedulo	132	0.00
140	ProductPlan	132	0.00
141	Glip	129	0.00
142	Elium	127	0.00
143	Dingtalk	127	0.00
144	Cox Communications	127	0.00
145	Daptiv PPM	123	0.00
146	Kintone	115	0.00
147	Avaya IQ	113	0.00
148	AnyMeeting	111	0.00
149	CyrusOne	110	0.00
150	Oracle Primavera Submittal Exchange Cloud Service	103	0.00
151	Priority Software	102	0.00
152	Socialtext	102	0.00
153	Zello	100	0.00
154	Vivocha	98	0.00
155	Avaya Proactive Contact	97	0.00
156	Introhive	92	0.00
157	Avaya Spaces	91	0.00
158	Cyn.in	90	0.00
159	JobNimbus	88	0.00
160	Sygic FleetWork	86	0.00
161	NFON	83	0.00
162	Avaya Equinox	81	0.00
163	CustomerGauge	80	0.00
164	Project Drive	80	0.00
165	RFP360	78	0.00
166	Hall	78	0.00
167	Content Guru (Storm)	78	0.00
168	KanbanFlow	77	0.00
169	Epicor HCM	76	0.00
170	The Receptionist	74	0.00
171	Avaya Agile Communication Environment	74	0.00
172	Neudesic Pulse	73	0.00
173	Shipwire	73	0.00
174	Curata	71	0.00
175	UseResponse	69	0.00
176	Tallium Network	69	0.00
177	Avaya Officelinx	69	0.00
178	Placetel	68	0.00
179	ProProfs Project	62	0.00
180	Corporater	61	0.00
181	WebHR	60	0.00
182	Fuze	58	0.00
183	Bloomz	58	0.00
184	Planview LeanKit	57	0.00
185	8x8 Virtual Office	57	0.00
186	Open Atrium	54	0.00
187	Platformax	51	0.00
188	WorkBook	48	0.00
189	ONYX CRM	48	0.00
190	Alteva	48	0.00
191	Ameyo	48	0.00
192	Schedulefly	46	0.00
193	TaskRay Project Management	46	0.00
194	Redbooth	46	0.00
195	Aspect Zipwire	46	0.00
196	PanTerra	45	0.00
197	TourCMS	45	0.00
198	IntelePeer	44	0.00
199	CascadeGo	42	0.00
200	Kinnser Software	41	0.00
201	FluentStream	40	0.00
202	Oracle Social Cloud	40	0.00
203	Picreel	39	0.00
204	Zyncro	38	0.00
205	Broadsoft Team-One	38	0.00
206	Bold360	37	0.00
207	Convoso	37	0.00
208	Second CRM	35	0.00
209	Signalwire	35	0.00
210	Call Loop	33	0.00
211	tibbr	33	0.00
212	Enrollment Rx	33	0.00
213	Salesforce Call Center	32	0.00
214	OnContact CRM	31	0.00
215	SchoolStatus	31	0.00
216	PhoneTools	30	0.00
217	BookedIN	29	0.00
218	eStudio	29	0.00
219	Intervals	28	0.00
220	SocialChorus	28	0.00
221	Tanla	28	0.00
222	Elements CRM	27	0.00
223	DEEP Intranet Software	27	0.00
224	Wickr	27	0.00
225	InterCall	26	0.00
226	Camb.ai	26	0.00
227	CallTools	25	0.00
228	Cisco Show and Share	25	0.00
229	3CLogic	24	0.00
230	FieldOne	24	0.00
231	ScheduleBase	24	0.00
232	Avaya Desktop Phones	23	0.00
233	Stellar Library	21	0.00
234	Selectica CPQ	21	0.00
235	Custora	21	0.00
236	SimpleFeed	20	0.00
237	SnapComms	20	0.00
238	Ento	20	0.00
239	VisionFlow	20	0.00
240	ITM Platform	20	0.00
241	TeamTime	20	0.00
242	sipgate team	20	0.00
243	Stride	18	0.00
244	Colabo	17	0.00
245	Feng Office	17	0.00
246	Goplan	17	0.00
247	PeopleLinx	17	0.00
248	HyperOffice	16	0.00
249	NEC Unified Communications	16	0.00
250	FOX515	15	0.00
251	Fleep	14	0.00
252	vCreate	14	0.00
253	Fieldforce	14	0.00
254	Sumac	13	0.00
255	Avaya Operational Analyst	13	0.00
256	SOLiD	13	0.00
257	HP Agile Manager	12	0.00
258	Mailform	12	0.00
259	Eylean Board	12	0.00
260	Salesforce Open CTI	12	0.00
261	Knovio	11	0.00
262	CrazyCall	11	0.00
263	Binfire	11	0.00
264	Ringio	10	0.00
265	Earth Class Mail	10	0.00
266	Capsule	9	0.00
267	Helprace	9	0.00
268	Snapforce	9	0.00
269	AllClients	9	0.00
270	Yanomo	9	0.00
271	eSpace Contact Center	9	0.00
272	Avaya One-X Applications	9	0.00
273	Confide	9	0.00
274	Logicalware	8	0.00
275	HTML5 Virtual Classroom	8	0.00
276	Truly	8	0.00
277	Workhive	8	0.00
278	OnSync	8	0.00
279	Avaya DECT Handsets	8	0.00
280	VMware Socialcast	7	0.00
281	ExxpertApps	7	0.00
282	Thinking Phones	7	0.00
283	SupplierSelect	7	0.00
284	YoolinkPro	7	0.00
285	Nimbus Portal Solutions	7	0.00
286	Cadebill	6	0.00
287	Ottspott	6	0.00
288	KeyedIn Projects	6	0.00
289	EARLIZ	6	0.00
290	Avaya Identity Engines	6	0.00
291	Wickr Enterprise	6	0.00
292	Routee	6	0.00
293	PlanDone	5	0.00
294	Bolste	5	0.00
295	EventPro Planner	5	0.00
296	MOOVIA	5	0.00
297	WizIQ Virtual Classroom	5	0.00
298	My Council Services	5	0.00
299	Dooing	5	0.00
300	Team on the Run	4	0.00
301	Ytel Platform	4	0.00
302	C2 ATOM	4	0.00
303	Cosmos CRM	4	0.00
304	Avaya Flare Experience	4	0.00
305	MessageUs	4	0.00
306	Spoke Phone	3	0.00
307	CD Messenger	3	0.00
308	TOTUS	3	0.00
309	FoundationFootprint	3	0.00
310	Populr	2	0.00
311	MyOwnConference	2	0.00
312	Dialstreet	2	0.00
313	StreetSmartClickSoftware	2	0.00
314	TruComply	2	0.00
315	inPreso Screens	2	0.00
316	CallidusCloud CX	2	0.00
317	AppFusions	2	0.00
318	CalmSea	2	0.00
319	e-ServiceSuite	2	0.00
320	PassMarket	2	0.00
321	Precurio	2	0.00
322	Webex Campaign	2	0.00