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Communication

Q: How many companies use Communication software these days?

Around the world in 2025, over 4,546,950 companies are currently using one or more Communication software. Out of these, there are 3,514,526 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Breezy HR with 65.16% of market share, Whatsapp Business with 12.91% of market share, Slack with 6.28% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (55,457), Education (42,459), Digital Marketing (37,389).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

315

Technologies Tracked

9636753

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Communication technologies in 2025

Over 9636753 companies are using Communication tools. Breezy HR with 65.16% market share (6279203 customers), Whatsapp Business with 12.91% market share (1243900 customers), Slack with 6.28% market share (605570 customers).

Technology

Market Share (Est.)

Customers

Breezy HR

65.16%

6279203

Whatsapp Business

12.91%

1243900

Slack

6.28%

605570

Microsoft Office 365

5.25%

505986

Outreach

2.96%

285334

Others

7.44%

716760

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (5197708 companies), 20 - 49 employees (2012536 companies), 100 - 249 employees (852763 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 3514526 (48.41%), United Kingdom with 672258 (9.26%), Brazil with 618026 (8.51%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (55457), Education (42459), Digital Marketing (37389).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Breezy HR	6279203	65.16
2	Whatsapp Business	1243900	12.91
3	Slack	605570	6.28
4	Microsoft Office 365	505986	5.25
5	Outreach	285334	2.96
6	Intercom	154909	1.61
7	Quip	74263	0.77
8	Skype	47620	0.49
9	Agile CRM	41685	0.43
10	Asana	34533	0.36
11	Avaya	25068	0.26
12	Twilio	25055	0.26
13	Verizon	21129	0.22
14	GoToWebinar	18630	0.19
15	Mitel	11864	0.12
16	PBworks BusinessHub	11352	0.12
17	Ryver	11285	0.12
18	Canvas LMS	10651	0.11
19	Recruiterbox	10291	0.11
20	Bitrix24	9709	0.10
21	Microsoft Dynamics GP	9680	0.10
22	DonorPerfect	8988	0.09
23	Wechat Work	8430	0.09
24	Genesys	8001	0.08
25	Yammer	7424	0.08
26	Workplace by Facebook	6614	0.07
27	ON24	6478	0.07
28	Userlike Live Chat	5672	0.06
29	RingCentral	5534	0.06
30	Kaltura	5470	0.06
31	Behance	5454	0.06
32	Q4	4786	0.05
33	Workfront	4597	0.05
34	Zimbra	4559	0.05
35	LivePerson	4423	0.05
36	3CX	4160	0.04
37	TELUS	3948	0.04
38	Buildertrend	3881	0.04
39	MangoApps	3818	0.04
40	Genesys PureCloud	3725	0.04
41	Five9	3591	0.04
42	Podio	3094	0.03
43	NICE inContact	3090	0.03
44	Schoology	3005	0.03
45	ParentSquare	2978	0.03
46	Shaw Communications	2871	0.03
47	ShipStation	2516	0.03
48	Zuora	2471	0.03
49	Avaya Call Management System	2326	0.02
50	Viddler	2221	0.02
51	Campaign Manager	2137	0.02
52	MyCase	2086	0.02
53	Talkdesk	2042	0.02
54	Pivotal Tracker	1953	0.02
55	Jive	1850	0.02
56	NewVoiceMedia	1751	0.02
57	Allstream	1692	0.02
58	ClassDojo	1633	0.02
59	Flint	1585	0.02
60	Gatekeeper	1356	0.01
61	Blackboard Collaborate	1352	0.01
62	Oracle Service Cloud	1303	0.01
63	HipChat	1200	0.01
64	Vonage Business	1196	0.01
65	Dialpad	1183	0.01
66	ClickDesk	1079	0.01
67	BlueJeans	1072	0.01
68	Avaya Gateways	1043	0.01
69	Blackbaud CRM	1013	0.01
70	Campaigner	996	0.01
71	Topi	939	0.01
72	Staffbase	935	0.01
73	Implisit	898	0.01
74	Cisco Jabber for Windows	844	0.01
75	HireHive	842	0.01
76	TIBCO Enterprise Message Service	838	0.01
77	Hatchbuck	814	0.01
78	OnePlace	775	0.01
79	XANT (Formerly InsideSales)	751	0.01
80	Jive Voice	733	0.01
81	Twilio Video SDK	720	0.01
82	Veeva CRM	671	0.01
83	Sarbacane	653	0.01
84	Movable Ink	624	0.01
85	Rogers Communications	592	0.01
86	Nextiva	578	0.01
87	NetDocuments	563	0.01
88	CheetahMail	557	0.01
89	Avaya Intuity	553	0.01
90	Workzone	548	0.01
91	Spredfast	519	0.01
92	Taulia	492	0.01
93	Thunderhead.com	488	0.01
94	Acme Packet	485	0.01
95	Sinch	485	0.01
96	Avaya Aura Contact Center	471	0.00
97	Talisma	455	0.00
98	CoConstruct	441	0.00
99	Amazon Chime	418	0.00
100	ClearSlide	406	0.00
101	MyHub Intranet	405	0.00
102	Avaya CS1000	388	0.00
103	Sycamore Education	386	0.00
104	Dixa	383	0.00
105	Poppulo	352	0.00
106	HotSchedules	337	0.00
107	SilkStart	334	0.00
108	Brightpearl	330	0.00
109	Actionstep	317	0.00
110	Shifthub	312	0.00
111	SchoolDude	304	0.00
112	email2	301	0.00
113	CIPHR	296	0.00
114	PractiTest	265	0.00
115	7Shifts: For Restaurants	264	0.00
116	Zoho Connect	263	0.00
117	ActiveCollab	263	0.00
118	Kanbanize	253	0.00
119	BigPanda	251	0.00
120	Oracle Field Service Cloud	249	0.00
121	PARIM	238	0.00
122	Unily	238	0.00
123	RingCentral RingEX	228	0.00
124	eVoice	213	0.00
125	Upland PSA	195	0.00
126	Carta	195	0.00
127	Avaya Session Border Controller	193	0.00
128	Avaya Interaction Center Agent	189	0.00
129	Zayo	185	0.00
130	Vendio	171	0.00
131	IBM CPQ	170	0.00
132	Daptiv PPM	165	0.00
133	Projectmates	164	0.00
134	Bright Pattern	155	0.00
135	Silverpop Engage Survey	153	0.00
136	ProductPlan	152	0.00
137	Projectplace by Planview	150	0.00
138	ITSM 365	148	0.00
139	Skedulo	147	0.00
140	Cox Communications	147	0.00
141	Avaya IQ	146	0.00
142	CyrusOne	144	0.00
143	8x8 Virtual Office	136	0.00
144	Glip	130	0.00
145	Kintone	129	0.00
146	Ramp	128	0.00
147	Avaya Proactive Contact	124	0.00
148	Oracle Primavera Submittal Exchange Cloud Service	123	0.00
149	AnyMeeting	122	0.00
150	Dingtalk	116	0.00
151	Content Guru (Storm)	114	0.00
152	Elium	113	0.00
153	Priority Software	111	0.00
154	Avaya Spaces	109	0.00
155	Avaya Agile Communication Environment	100	0.00
156	Avaya Equinox	98	0.00
157	KanbanFlow	97	0.00
158	JobNimbus	96	0.00
159	Socialtext	96	0.00
160	Avaya Officelinx	94	0.00
161	RFP360	89	0.00
162	Introhive	89	0.00
163	Phone.com	86	0.00
164	Vivocha	85	0.00
165	Neudesic Pulse	83	0.00
166	Sygic FleetWork	83	0.00
167	Epicor HCM	82	0.00
168	NFON	82	0.00
169	UseResponse	81	0.00
170	Placetel	77	0.00
171	Shipwire	76	0.00
172	Open Atrium	76	0.00
173	CustomerGauge	75	0.00
174	Zello	75	0.00
175	Corporater	73	0.00
176	Bloomz	71	0.00
177	ProProfs Project	69	0.00
178	Schedulefly	68	0.00
179	Planview LeanKit	67	0.00
180	WebHR	67	0.00
181	Cyn.in	65	0.00
182	Intervals	62	0.00
183	Tallium Network	61	0.00
184	PanTerra	58	0.00
185	Kinnser Software	57	0.00
186	SchoolStatus	56	0.00
187	Alteva	54	0.00
188	Aspect Zipwire	54	0.00
189	Oracle Social Cloud	53	0.00
190	Enrollment Rx	52	0.00
191	Bold360	51	0.00
192	Fuze	49	0.00
193	Hall	48	0.00
194	Platformax	48	0.00
195	eStudio	47	0.00
196	Curata	47	0.00
197	ONYX CRM	44	0.00
198	OnContact CRM	43	0.00
199	WorkBook	42	0.00
200	tibbr	42	0.00
201	Salesforce Call Center	42	0.00
202	TourCMS	41	0.00
203	Cisco Show and Share	41	0.00
204	Signalwire	39	0.00
205	SocialChorus	36	0.00
206	TeamTime	36	0.00
207	TaskRay Project Management	35	0.00
208	CallTools	35	0.00
209	FieldOne	34	0.00
210	The Receptionist	34	0.00
211	Zyncro	33	0.00
212	Broadsoft Team-One	33	0.00
213	Convoso	33	0.00
214	DEEP Intranet Software	32	0.00
215	Avaya Desktop Phones	32	0.00
216	PhoneTools	30	0.00
217	Ento	29	0.00
218	Call Loop	28	0.00
219	Second CRM	27	0.00
220	CascadeGo	26	0.00
221	PeopleLinx	26	0.00
222	Custora	26	0.00
223	Wickr	26	0.00
224	Feng Office	25	0.00
225	Elements CRM	25	0.00
226	FluentStream	23	0.00
227	Picreel	22	0.00
228	Colabo	22	0.00
229	NEC Unified Communications	22	0.00
230	Avaya Operational Analyst	21	0.00
231	Goplan	20	0.00
232	Stride	20	0.00
233	Fieldforce	20	0.00
234	FOX515	20	0.00
235	SOLiD	20	0.00
236	Selectica CPQ	19	0.00
237	HP Agile Manager	18	0.00
238	HyperOffice	18	0.00
239	Sumac	17	0.00
240	ITM Platform	14	0.00
241	Earth Class Mail	14	0.00
242	Avaya One-X Applications	14	0.00
243	Fleep	13	0.00
244	VisionFlow	13	0.00
245	Mailform	13	0.00
246	Knovio	12	0.00
247	Capsule	12	0.00
248	Salesforce Open CTI	12	0.00
249	Stellar Library	11	0.00
250	HTML5 Virtual Classroom	11	0.00
251	VMware Socialcast	10	0.00
252	Confide	10	0.00
253	Ytel Platform	9	0.00
254	Logicalware	9	0.00
255	Ameyo	9	0.00
256	eSpace Contact Center	9	0.00
257	Avaya DECT Handsets	9	0.00
258	ExxpertApps	8	0.00
259	C2 ATOM	8	0.00
260	InterCall	8	0.00
261	Avaya Identity Engines	8	0.00
262	Nimbus Portal Solutions	8	0.00
263	CrazyCall	7	0.00
264	Thinking Phones	7	0.00
265	Snapforce	7	0.00
266	SupplierSelect	7	0.00
267	Yanomo	7	0.00
268	Wickr Enterprise	7	0.00
269	Tanla	7	0.00
270	Routee	7	0.00
271	Team on the Run	6	0.00
272	Cadebill	6	0.00
273	BookedIN	6	0.00
274	ScheduleBase	6	0.00
275	sipgate team	6	0.00
276	PlanDone	5	0.00
277	Ringio	5	0.00
278	Cosmos CRM	5	0.00
279	WizIQ Virtual Classroom	5	0.00
280	OnSync	5	0.00
281	Dooing	5	0.00
282	EARLIZ	5	0.00
283	Redbooth	4	0.00
284	Ottspott	4	0.00
285	KeyedIn Projects	4	0.00
286	Workhive	4	0.00
287	My Council Services	4	0.00
288	YoolinkPro	4	0.00
289	Avaya Flare Experience	4	0.00
290	Populr	3	0.00
291	vCreate	3	0.00
292	TruComply	3	0.00
293	AppFusions	3	0.00
294	MOOVIA	3	0.00
295	TOTUS	3	0.00
296	Project Drive	3	0.00
297	Univerge Blue Connect	3	0.00
298	Spoke Phone	2	0.00
299	3CLogic	2	0.00
300	MyOwnConference	2	0.00
301	Dialstreet	2	0.00
302	StreetSmartClickSoftware	2	0.00
303	inPreso Screens	2	0.00
304	Bolste	2	0.00
305	SimpleFeed	2	0.00
306	EventPro Planner	2	0.00
307	DeskAway	2	0.00
308	AllClients	2	0.00
309	CD Messenger	2	0.00
310	CalmSea	2	0.00
311	SnapComms	2	0.00
312	e-ServiceSuite	2	0.00
313	FoundationFootprint	2	0.00
314	OpenTouch Office Cloud	2	0.00
315	Webex Campaign	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Communication software market leaders?

Top leaders in the category for Communication software are Breezy HR, Whatsapp Business, Slack. Here, you can view a full list of Communication tools in the market.