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Communication

Q: How many companies use Communication software these days?

Around the world in 2026, over 4,323,335 companies are currently using one or more Communication software. Out of these, there are 3,340,275 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Breezy HR with 63.64% of market share, Whatsapp Business with 14.22% of market share, Slack with 6.43% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (52,863), Education (40,665), Digital Marketing (35,542).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

314

Technologies Tracked

9280838

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Communication technologies in 2026

Over 9280838 companies are using Communication tools. Breezy HR with 63.64% market share (5906380 customers), Whatsapp Business with 14.22% market share (1319755 customers), Slack with 6.43% market share (597036 customers).

Technology

Market Share (Est.)

Customers

Breezy HR

63.64%

5906380

Whatsapp Business

14.22%

1319755

Slack

6.43%

597036

Microsoft Office 365

5.36%

497181

Outreach

2.94%

273313

Others

7.40%

687173

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (4906188 companies), 20 - 49 employees (1962737 companies), 100 - 249 employees (851316 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 3340275 (48.04%), United Kingdom with 648889 (9.33%), Brazil with 616719 (8.87%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (52863), Education (40665), Digital Marketing (35542).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Breezy HR	5906380	63.64
2	Whatsapp Business	1319755	14.22
3	Slack	597036	6.43
4	Microsoft Office 365	497181	5.36
5	Outreach	273313	2.94
6	Intercom	165242	1.78
7	Quip	73027	0.79
8	Agile CRM	40934	0.44
9	Skype	39798	0.43
10	Asana	32011	0.34
11	Twilio	22429	0.24
12	Avaya	20684	0.22
13	GoToWebinar	17979	0.19
14	Verizon	16963	0.18
15	Ryver	11119	0.12
16	PBworks BusinessHub	10962	0.12
17	Canvas LMS	10723	0.12
18	Recruiterbox	10088	0.11
19	Bitrix24	10006	0.11
20	Mitel	9531	0.10
21	DonorPerfect	8612	0.09
22	Microsoft Dynamics GP	7718	0.08
23	Wechat Work	7509	0.08
24	Genesys	7282	0.08
25	Yammer	6670	0.07
26	ON24	6374	0.07
27	Workplace by Facebook	6033	0.07
28	Q4	5982	0.06
29	Userlike Live Chat	5693	0.06
30	Kaltura	5459	0.06
31	Behance	5457	0.06
32	RingCentral	4953	0.05
33	Genesys PureCloud	4877	0.05
34	LivePerson	4506	0.05
35	Workfront	4475	0.05
36	Zimbra	3864	0.04
37	Buildertrend	3792	0.04
38	MangoApps	3765	0.04
39	3CX	3581	0.04
40	Five9	3426	0.04
41	ParentSquare	3208	0.03
42	TELUS	3206	0.03
43	NICE inContact	3052	0.03
44	Podio	2872	0.03
45	Schoology	2757	0.03
46	Shaw Communications	2455	0.03
47	Zuora	2365	0.03
48	Viddler	2308	0.02
49	ShipStation	2192	0.02
50	Flint	2140	0.02
51	Campaign Manager	2127	0.02
52	Talkdesk	2101	0.02
53	MyCase	2054	0.02
54	Avaya Call Management System	1951	0.02
55	Allstream	1754	0.02
56	Pivotal Tracker	1563	0.02
57	Jive	1499	0.02
58	ClassDojo	1457	0.02
59	NewVoiceMedia	1400	0.02
60	Implisit	1218	0.01
61	Oracle Service Cloud	1125	0.01
62	Blackboard Collaborate	1088	0.01
63	Vonage Business	1084	0.01
64	Dialpad	1084	0.01
65	Gatekeeper	1059	0.01
66	ClickDesk	1048	0.01
67	Topi	957	0.01
68	Campaigner	906	0.01
69	Staffbase	906	0.01
70	HipChat	900	0.01
71	BlueJeans	896	0.01
72	Blackbaud CRM	881	0.01
73	Avaya Gateways	879	0.01
74	HireHive	846	0.01
75	OnePlace	801	0.01
76	Hatchbuck	800	0.01
77	Jive Voice	766	0.01
78	Twilio Video SDK	752	0.01
79	Cisco Jabber for Windows	716	0.01
80	TIBCO Enterprise Message Service	693	0.01
81	Sarbacane	636	0.01
82	Veeva CRM	608	0.01
83	Movable Ink	603	0.01
84	XANT (Formerly InsideSales)	588	0.01
85	NetDocuments	519	0.01
86	Nextiva	516	0.01
87	Workzone	464	0.00
88	Sinch	463	0.00
89	CheetahMail	436	0.00
90	Rogers Communications	435	0.00
91	Thunderhead.com	423	0.00
92	CoConstruct	419	0.00
93	Taulia	410	0.00
94	Avaya Intuity	409	0.00
95	MyHub Intranet	389	0.00
96	Sycamore Education	383	0.00
97	Avaya Aura Contact Center	383	0.00
98	Spredfast	382	0.00
99	Dixa	374	0.00
100	Amazon Chime	372	0.00
101	Acme Packet	362	0.00
102	Talisma	357	0.00
103	SilkStart	321	0.00
104	Shifthub	319	0.00
105	Poppulo	308	0.00
106	Brightpearl	305	0.00
107	Actionstep	302	0.00
108	email2	300	0.00
109	ClearSlide	299	0.00
110	Avaya CS1000	293	0.00
111	HotSchedules	290	0.00
112	Zoho Connect	276	0.00
113	CIPHR	272	0.00
114	SchoolDude	239	0.00
115	7Shifts: For Restaurants	239	0.00
116	PractiTest	233	0.00
117	BigPanda	229	0.00
118	Unily	227	0.00
119	Oracle Field Service Cloud	225	0.00
120	Kanbanize	218	0.00
121	ActiveCollab	212	0.00
122	PARIM	209	0.00
123	RingCentral RingEX	207	0.00
124	eVoice	205	0.00
125	Vendio	186	0.00
126	Carta	178	0.00
127	Avaya Session Border Controller	170	0.00
128	Silverpop Engage Survey	157	0.00
129	Upland PSA	152	0.00
130	Bright Pattern	149	0.00
131	Zayo	149	0.00
132	Projectmates	148	0.00
133	Avaya Interaction Center Agent	144	0.00
134	IBM CPQ	140	0.00
135	Projectplace by Planview	138	0.00
136	Skedulo	136	0.00
137	ITSM 365	136	0.00
138	Cox Communications	132	0.00
139	ProductPlan	131	0.00
140	Dingtalk	125	0.00
141	Ramp	124	0.00
142	Daptiv PPM	121	0.00
143	Avaya IQ	116	0.00
144	AnyMeeting	115	0.00
145	Elium	113	0.00
146	Glip	110	0.00
147	CyrusOne	108	0.00
148	Kintone	106	0.00
149	Avaya Proactive Contact	101	0.00
150	Zello	100	0.00
151	CustomerGauge	95	0.00
152	Oracle Primavera Submittal Exchange Cloud Service	94	0.00
153	JobNimbus	91	0.00
154	Socialtext	91	0.00
155	Avaya Spaces	91	0.00
156	Content Guru (Storm)	91	0.00
157	Introhive	87	0.00
158	Vivocha	84	0.00
159	Avaya Equinox	83	0.00
160	Sygic FleetWork	82	0.00
161	Priority Software	81	0.00
162	KanbanFlow	77	0.00
163	Neudesic Pulse	76	0.00
164	RFP360	75	0.00
165	Placetel	75	0.00
166	Epicor HCM	74	0.00
167	Cyn.in	74	0.00
168	The Receptionist	74	0.00
169	NFON	72	0.00
170	Avaya Agile Communication Environment	72	0.00
171	Bloomz	71	0.00
172	Corporater	70	0.00
173	Avaya Officelinx	70	0.00
174	Phone.com	69	0.00
175	UseResponse	66	0.00
176	WebHR	64	0.00
177	Tallium Network	61	0.00
178	Shipwire	60	0.00
179	Hall	59	0.00
180	Planview LeanKit	58	0.00
181	8x8 Virtual Office	57	0.00
182	Open Atrium	53	0.00
183	ProProfs Project	51	0.00
184	SchoolStatus	51	0.00
185	Platformax	50	0.00
186	Schedulefly	49	0.00
187	eStudio	48	0.00
188	Aspect Zipwire	47	0.00
189	ONYX CRM	46	0.00
190	Alteva	46	0.00
191	TourCMS	44	0.00
192	IntelePeer	44	0.00
193	Redbooth	42	0.00
194	Kinnser Software	41	0.00
195	WorkBook	40	0.00
196	Bold360	40	0.00
197	Oracle Social Cloud	40	0.00
198	Fuze	39	0.00
199	PanTerra	38	0.00
200	Signalwire	37	0.00
201	Curata	36	0.00
202	Zyncro	35	0.00
203	Broadsoft Team-One	35	0.00
204	FluentStream	35	0.00
205	OnContact CRM	33	0.00
206	Convoso	33	0.00
207	DEEP Intranet Software	33	0.00
208	TaskRay Project Management	32	0.00
209	tibbr	32	0.00
210	Enrollment Rx	32	0.00
211	Salesforce Call Center	32	0.00
212	Intervals	31	0.00
213	PhoneTools	28	0.00
214	Tanla	28	0.00
215	CallTools	27	0.00
216	SocialChorus	27	0.00
217	CascadeGo	26	0.00
218	Elements CRM	26	0.00
219	TeamTime	26	0.00
220	Cisco Show and Share	26	0.00
221	Ento	25	0.00
222	Call Loop	24	0.00
223	Avaya Desktop Phones	24	0.00
224	FieldOne	23	0.00
225	Picreel	22	0.00
226	Selectica CPQ	21	0.00
227	Custora	21	0.00
228	Wickr	21	0.00
229	sipgate team	20	0.00
230	Second CRM	19	0.00
231	Feng Office	19	0.00
232	PeopleLinx	19	0.00
233	Fieldforce	19	0.00
234	FOX515	18	0.00
235	HP Agile Manager	17	0.00
236	Colabo	17	0.00
237	Goplan	17	0.00
238	Stride	17	0.00
239	NEC Unified Communications	17	0.00
240	HyperOffice	16	0.00
241	ITM Platform	16	0.00
242	SOLiD	15	0.00
243	Fleep	14	0.00
244	Avaya One-X Applications	14	0.00
245	Avaya Operational Analyst	14	0.00
246	Sumac	13	0.00
247	Capsule	11	0.00
248	HTML5 Virtual Classroom	11	0.00
249	VisionFlow	11	0.00
250	Workhive	11	0.00
251	Confide	11	0.00
252	Knovio	10	0.00
253	Earth Class Mail	10	0.00
254	Salesforce Open CTI	10	0.00
255	Ytel Platform	9	0.00
256	Logicalware	9	0.00
257	Mailform	9	0.00
258	Stellar Library	8	0.00
259	Thinking Phones	8	0.00
260	eSpace Contact Center	8	0.00
261	Avaya DECT Handsets	8	0.00
262	VMware Socialcast	7	0.00
263	CrazyCall	7	0.00
264	Nimbus Portal Solutions	7	0.00
265	ExxpertApps	6	0.00
266	BookedIN	6	0.00
267	C2 ATOM	6	0.00
268	Snapforce	6	0.00
269	SupplierSelect	6	0.00
270	InterCall	6	0.00
271	MOOVIA	6	0.00
272	Ameyo	6	0.00
273	Yanomo	6	0.00
274	Dooing	6	0.00
275	EARLIZ	6	0.00
276	Avaya Identity Engines	6	0.00
277	Wickr Enterprise	6	0.00
278	Routee	6	0.00
279	Bolste	5	0.00
280	Cosmos CRM	5	0.00
281	YoolinkPro	5	0.00
282	Team on the Run	4	0.00
283	Cadebill	4	0.00
284	PlanDone	4	0.00
285	ScheduleBase	4	0.00
286	Ringio	4	0.00
287	WizIQ Virtual Classroom	4	0.00
288	Avaya Flare Experience	4	0.00
289	MessageUs	4	0.00
290	Populr	3	0.00
291	3CLogic	3	0.00
292	Ottspott	3	0.00
293	AppFusions	3	0.00
294	KeyedIn Projects	3	0.00
295	TOTUS	3	0.00
296	Project Drive	3	0.00
297	FoundationFootprint	3	0.00
298	Spoke Phone	2	0.00
299	MyOwnConference	2	0.00
300	Dialstreet	2	0.00
301	StreetSmartClickSoftware	2	0.00
302	TruComply	2	0.00
303	inPreso Screens	2	0.00
304	CallidusCloud CX	2	0.00
305	SimpleFeed	2	0.00
306	EventPro Planner	2	0.00
307	AllClients	2	0.00
308	CD Messenger	2	0.00
309	CalmSea	2	0.00
310	SnapComms	2	0.00
311	e-ServiceSuite	2	0.00
312	My Council Services	2	0.00
313	OnSync	2	0.00
314	Webex Campaign	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Communication software market leaders?

Top leaders in the category for Communication software are Breezy HR, Whatsapp Business, Slack. Here, you can view a full list of Communication tools in the market.