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Communication

Q: How many companies use Communication software these days?

Around the world in 2026, over 1,662,693 companies are currently using one or more Communication software. Out of these, there are 1,221,903 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Whatsapp Business with 38.76% of market share, Slack with 17.91% of market share, Microsoft Office 365 with 14.74% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (30,767), Education (28,823), Digital Marketing (22,865).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

320

Technologies Tracked

3325800

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Communication technologies in 2026

Over 3325800 companies are using Communication tools. Whatsapp Business with 38.76% market share (1289135 customers), Slack with 17.91% market share (595573 customers), Microsoft Office 365 with 14.74% market share (490176 customers).

Technology

Market Share (Est.)

Customers

Whatsapp Business

38.76%

1289135

Slack

17.91%

595573

Microsoft Office 365

14.74%

490176

Outreach

7.99%

265754

Intercom

4.86%

161770

Others

15.74%

523392

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (1264819 companies), 20 - 49 employees (791583 companies), 100 - 249 employees (469960 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 1221903 (48.63%), Brazil with 343655 (13.68%), United Kingdom with 216495 (8.62%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (30767), Education (28823), Digital Marketing (22865).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Whatsapp Business	1289135	38.76
2	Slack	595573	17.91
3	Microsoft Office 365	490176	14.74
4	Outreach	265754	7.99
5	Intercom	161770	4.86
6	Quip	73692	2.22
7	Agile CRM	41176	1.24
8	Skype	39031	1.17
9	Asana	32090	0.96
10	Twilio	22092	0.66
11	Avaya	20364	0.61
12	GoToWebinar	17120	0.51
13	Verizon	16728	0.50
14	Ryver	11152	0.34
15	PBworks BusinessHub	11034	0.33
16	Canvas LMS	10731	0.32
17	Recruiterbox	10147	0.31
18	Bitrix24	9616	0.29
19	Mitel	9434	0.28
20	DonorPerfect	8439	0.25
21	Microsoft Dynamics GP	7705	0.23
22	Wechat Work	7361	0.22
23	Genesys	7247	0.22
24	Q4	7060	0.21
25	Yammer	6558	0.20
26	Workplace by Facebook	6193	0.19
27	ON24	5929	0.18
28	Userlike Live Chat	5372	0.16
29	Behance	5360	0.16
30	Kaltura	5038	0.15
31	RingCentral	4951	0.15
32	Genesys PureCloud	4612	0.14
33	Breezy HR	4543	0.14
34	Workfront	4481	0.13
35	LivePerson	4139	0.12
36	MangoApps	3790	0.11
37	Zimbra	3784	0.11
38	3CX	3542	0.11
39	TELUS	3542	0.11
40	Buildertrend	3533	0.11
41	Five9	3368	0.10
42	ParentSquare	3299	0.10
43	NICE inContact	2911	0.09
44	Podio	2813	0.08
45	Schoology	2703	0.08
46	Shaw Communications	2616	0.08
47	Zuora	2297	0.07
48	Viddler	2269	0.07
49	ShipStation	2166	0.07
50	Talkdesk	2070	0.06
51	Campaign Manager	2024	0.06
52	MyCase	2023	0.06
53	Avaya Call Management System	1924	0.06
54	Pivotal Tracker	1861	0.06
55	Gatekeeper	1649	0.05
56	Allstream	1632	0.05
57	Flint	1573	0.05
58	Jive	1477	0.04
59	ClassDojo	1441	0.04
60	NewVoiceMedia	1389	0.04
61	Oracle Service Cloud	1236	0.04
62	Blackboard Collaborate	1089	0.03
63	Implisit	1086	0.03
64	Dialpad	1076	0.03
65	Vonage Business	1050	0.03
66	ClickDesk	992	0.03
67	Blackbaud CRM	913	0.03
68	Staffbase	911	0.03
69	Topi	897	0.03
70	BlueJeans	892	0.03
71	HipChat	887	0.03
72	Campaigner	877	0.03
73	Avaya Gateways	876	0.03
74	HireHive	858	0.03
75	OnePlace	772	0.02
76	Hatchbuck	763	0.02
77	Jive Voice	726	0.02
78	Twilio Video SDK	726	0.02
79	Cisco Jabber for Windows	714	0.02
80	TIBCO Enterprise Message Service	682	0.02
81	Sarbacane	676	0.02
82	Veeva CRM	624	0.02
83	Movable Ink	590	0.02
84	XANT (Formerly InsideSales)	571	0.02
85	NetDocuments	528	0.02
86	Nextiva	513	0.02
87	Workzone	508	0.02
88	Sinch	483	0.01
89	Rogers Communications	434	0.01
90	CheetahMail	425	0.01
91	Thunderhead.com	422	0.01
92	CoConstruct	413	0.01
93	Taulia	413	0.01
94	Avaya Intuity	399	0.01
95	MyHub Intranet	394	0.01
96	Avaya Aura Contact Center	388	0.01
97	Amazon Chime	381	0.01
98	Spredfast	376	0.01
99	Dixa	371	0.01
100	Sycamore Education	367	0.01
101	Talisma	355	0.01
102	Acme Packet	355	0.01
103	SilkStart	323	0.01
104	Poppulo	319	0.01
105	ClearSlide	306	0.01
106	Shifthub	304	0.01
107	Brightpearl	299	0.01
108	Actionstep	292	0.01
109	HotSchedules	290	0.01
110	email2	289	0.01
111	Avaya CS1000	286	0.01
112	7Shifts: For Restaurants	284	0.01
113	CIPHR	271	0.01
114	Zoho Connect	255	0.01
115	Unily	245	0.01
116	SchoolDude	238	0.01
117	BigPanda	234	0.01
118	Oracle Field Service Cloud	228	0.01
119	PractiTest	223	0.01
120	Kanbanize	223	0.01
121	PARIM	215	0.01
122	RingCentral RingEX	204	0.01
123	eVoice	197	0.01
124	ActiveCollab	193	0.01
125	Vendio	185	0.01
126	Carta	183	0.01
127	Zayo	175	0.01
128	Avaya Session Border Controller	165	0.00
129	Ramp	162	0.00
130	Phone.com	152	0.00
131	Projectmates	151	0.00
132	Bright Pattern	151	0.00
133	Upland PSA	150	0.00
134	Silverpop Engage Survey	147	0.00
135	Avaya Interaction Center Agent	144	0.00
136	ITSM 365	141	0.00
137	Projectplace by Planview	137	0.00
138	IBM CPQ	137	0.00
139	Glip	137	0.00
140	Skedulo	135	0.00
141	ProductPlan	132	0.00
142	Cox Communications	130	0.00
143	Elium	129	0.00
144	Daptiv PPM	122	0.00
145	Dingtalk	122	0.00
146	AnyMeeting	113	0.00
147	Kintone	113	0.00
148	Avaya IQ	113	0.00
149	Oracle Primavera Submittal Exchange Cloud Service	107	0.00
150	CyrusOne	107	0.00
151	Priority Software	105	0.00
152	Avaya Proactive Contact	99	0.00
153	Zello	99	0.00
154	Vivocha	98	0.00
155	Socialtext	94	0.00
156	Avaya Spaces	93	0.00
157	Introhive	88	0.00
158	JobNimbus	86	0.00
159	Hall	85	0.00
160	NFON	84	0.00
161	Content Guru (Storm)	84	0.00
162	Sygic FleetWork	82	0.00
163	Avaya Equinox	81	0.00
164	RFP360	80	0.00
165	CustomerGauge	80	0.00
166	KanbanFlow	77	0.00
167	Neudesic Pulse	76	0.00
168	Epicor HCM	75	0.00
169	Shipwire	73	0.00
170	The Receptionist	72	0.00
171	Avaya Agile Communication Environment	71	0.00
172	Avaya Officelinx	70	0.00
173	Corporater	69	0.00
174	UseResponse	69	0.00
175	Cyn.in	68	0.00
176	Fuze	67	0.00
177	Bloomz	65	0.00
178	WebHR	64	0.00
179	ProProfs Project	63	0.00
180	Tallium Network	59	0.00
181	Planview LeanKit	58	0.00
182	8x8 Virtual Office	56	0.00
183	Open Atrium	51	0.00
184	SchoolStatus	51	0.00
185	Placetel	51	0.00
186	Platformax	50	0.00
187	Schedulefly	49	0.00
188	Ameyo	48	0.00
189	Alteva	47	0.00
190	PanTerra	46	0.00
191	Aspect Zipwire	46	0.00
192	Redbooth	45	0.00
193	TourCMS	45	0.00
194	IntelePeer	44	0.00
195	ONYX CRM	43	0.00
196	Oracle Social Cloud	40	0.00
197	Picreel	39	0.00
198	Bold360	39	0.00
199	Curata	39	0.00
200	Kinnser Software	39	0.00
201	Convoso	39	0.00
202	WorkBook	38	0.00
203	FluentStream	38	0.00
204	Signalwire	37	0.00
205	TaskRay Project Management	36	0.00
206	Zyncro	36	0.00
207	Second CRM	35	0.00
208	Broadsoft Team-One	35	0.00
209	Call Loop	33	0.00
210	tibbr	33	0.00
211	Enrollment Rx	33	0.00
212	Salesforce Call Center	33	0.00
213	OnContact CRM	31	0.00
214	BookedIN	30	0.00
215	DEEP Intranet Software	29	0.00
216	Intervals	28	0.00
217	SocialChorus	28	0.00
218	Wickr	28	0.00
219	Tanla	28	0.00
220	CallTools	27	0.00
221	TeamTime	26	0.00
222	PhoneTools	25	0.00
223	eStudio	25	0.00
224	Cisco Show and Share	25	0.00
225	Elements CRM	24	0.00
226	CascadeGo	23	0.00
227	FieldOne	23	0.00
228	Avaya Desktop Phones	23	0.00
229	Ento	22	0.00
230	ITM Platform	22	0.00
231	Selectica CPQ	21	0.00
232	sipgate team	21	0.00
233	Custora	21	0.00
234	3CLogic	20	0.00
235	Stride	18	0.00
236	PeopleLinx	18	0.00
237	Colabo	17	0.00
238	Feng Office	17	0.00
239	Goplan	17	0.00
240	SnapComms	17	0.00
241	NEC Unified Communications	17	0.00
242	HyperOffice	16	0.00
243	HP Agile Manager	15	0.00
244	Fieldforce	15	0.00
245	FOX515	15	0.00
246	Fleep	14	0.00
247	Sumac	13	0.00
248	Avaya Operational Analyst	13	0.00
249	SOLiD	13	0.00
250	InterCall	12	0.00
251	VisionFlow	12	0.00
252	Mailform	12	0.00
253	Eylean Board	12	0.00
254	Knovio	11	0.00
255	CrazyCall	11	0.00
256	Binfire	11	0.00
257	Salesforce Open CTI	11	0.00
258	Confide	11	0.00
259	Ringio	10	0.00
260	Truly	10	0.00
261	Earth Class Mail	10	0.00
262	Avaya One-X Applications	10	0.00
263	HTML5 Virtual Classroom	9	0.00
264	Snapforce	9	0.00
265	AllClients	9	0.00
266	Workhive	9	0.00
267	eSpace Contact Center	9	0.00
268	Capsule	8	0.00
269	Ytel Platform	8	0.00
270	Stellar Library	8	0.00
271	OnSync	8	0.00
272	Avaya DECT Handsets	8	0.00
273	VMware Socialcast	7	0.00
274	Helprace	7	0.00
275	Thinking Phones	7	0.00
276	SupplierSelect	7	0.00
277	Yanomo	7	0.00
278	Wickr Enterprise	7	0.00
279	Nimbus Portal Solutions	7	0.00
280	ExxpertApps	6	0.00
281	Logicalware	6	0.00
282	EARLIZ	6	0.00
283	Avaya Identity Engines	6	0.00
284	Routee	6	0.00
285	Cadebill	5	0.00
286	C2 ATOM	5	0.00
287	EventPro Planner	5	0.00
288	MOOVIA	5	0.00
289	KeyedIn Projects	5	0.00
290	WizIQ Virtual Classroom	5	0.00
291	Dooing	5	0.00
292	YoolinkPro	5	0.00
293	Ottspott	4	0.00
294	PlanDone	4	0.00
295	Bolste	4	0.00
296	ScheduleBase	4	0.00
297	Cosmos CRM	4	0.00
298	Avaya Flare Experience	4	0.00
299	MessageUs	4	0.00
300	Spoke Phone	3	0.00
301	TOTUS	3	0.00
302	Project Drive	3	0.00
303	FoundationFootprint	3	0.00
304	Team on the Run	2	0.00
305	Populr	2	0.00
306	MyOwnConference	2	0.00
307	Dialstreet	2	0.00
308	StreetSmartClickSoftware	2	0.00
309	TruComply	2	0.00
310	inPreso Screens	2	0.00
311	CallidusCloud CX	2	0.00
312	SimpleFeed	2	0.00
313	AppFusions	2	0.00
314	CD Messenger	2	0.00
315	CalmSea	2	0.00
316	e-ServiceSuite	2	0.00
317	My Council Services	2	0.00
318	PassMarket	2	0.00
319	Camb.ai	2	0.00
320	Webex Campaign	2	0.00