Question 1

What are the different markets in which
        Slack and
        Intercom compete against each other?

Accepted Answer

Slack and
        Intercom compete against each other in
        the Communication, Instant Messaging And Chat, Customer Engagement, Customer Experience, File Sharing.

Question 2

How does the market share of
        Slack
        and Intercom compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Slack has a
        21.50%
        market share in comparison to
        Intercom’s
        5.71%.
        Since it has a better market share coverage,
        Slack holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        Intercom holds the
        4th spot.

Question 3

How many customers are acquired by
        Slack and
        Intercom in the
        Communication segment?

Accepted Answer

Slack has
        407,052 customers and
        Intercom has
        108,050 customers in the
        Communication
        segment. Slack has
        299002 more customers than
        Intercom in this category.

Question 4

What are the countries in which
        Slack and
        Intercom has more customers?

Accepted Answer

Slack has more customers in United States, United Kingdom and Canada.
Intercom has more customers in United States, United Kingdom and Canada.

Slack Vs Intercom : In-Depth Comparison

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Comparing the customer bases of Slack and Intercom

Comparing the market share of Slack and Intercom

Compare Slack vs Intercom customers by geography

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