NICE inContact
NICE inContacts is a cloud call center software that enables better customer service with automatic call distribution, interactive voice response, ski...Read more
Market Share of NICE inContact
Current Customer(s)
3033
Market Share (Est.)
0.10%
Ranking
#43
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Communication category are Whatsapp Business with 42.43%, Slack with 20.39%, Microsoft Office 365 with 13.72% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Whatsapp Business | 1240292 | 42.43% | NICE inContact vs Whatsapp Business |
| Slack | 596165 | 20.39% | NICE inContact vs Slack |
| Microsoft Office 365 | 400982 | 13.72% | NICE inContact vs Microsoft Office 365 |
| Intercom | 163913 | 5.61% | NICE inContact vs Intercom |
| Quip | 73688 | 2.52% | NICE inContact vs Quip |
| Agile CRM | 41093 | 1.41% | NICE inContact vs Agile CRM |
| Skype | 38544 | 1.32% | NICE inContact vs Skype |
| Asana | 31712 | 1.08% | NICE inContact vs Asana |
| Avaya | 20302 | 0.69% | NICE inContact vs Avaya |
| Verizon | 16679 | 0.57% | NICE inContact vs Verizon |
| Twilio | 15996 | 0.55% | NICE inContact vs Twilio |
| GoToWebinar | 15858 | 0.54% | NICE inContact vs GoToWebinar |
| Ryver | 11152 | 0.38% | NICE inContact vs Ryver |
| Recruiterbox | 10796 | 0.37% | NICE inContact vs Recruiterbox |
| Canvas LMS | 10782 | 0.37% | NICE inContact vs Canvas LMS |
| PBworks BusinessHub | 10713 | 0.37% | NICE inContact vs PBworks BusinessHub |
| Mitel | 9398 | 0.32% | NICE inContact vs Mitel |
| Bitrix24 | 9359 | 0.32% | NICE inContact vs Bitrix24 |
| Genesys PureCloud | 9267 | 0.32% | NICE inContact vs Genesys PureCloud |
| DonorPerfect | 8079 | 0.28% | NICE inContact vs DonorPerfect |
Popular Comparisons
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Communication category are Whatsapp Business with 42.43%, Slack with 20.39%, Microsoft Office 365 with 13.72% market share.
NICE inContact vs Whatsapp Business
NICE inContact vs Slack
NICE inContact vs Microsoft Office 365
NICE inContact vs Intercom
NICE inContact vs Quip
NICE inContact vs Agile CRM
NICE inContact vs Skype
NICE inContact vs Asana
Customers of NICE inContact
Around the world in 2026, over 3012 companies have started using NICE inContact as Communication tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| DXC Technology | 10,000+ | Ashburn | Virginia | United States |     |
| R1 RCM | 10,000+ | Murray | Utah | United States | |
| U.S. Department Of State | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| HTC Global Services | 10,000+ | Troy | Michigan | United States | |
| Capgemini | 10,000+ | Paris | Ile-de-France | France | |
| Aon | 10,000+ | London | England | United Kingdom | |
| SCHWAB CHARLES CORP | 10,000+ | Westlake | Texas | United States | |
| Arbonne | 10,000+ | Irvine | California | United States | |
| Mphasis | 10,000+ | Bengaluru | Karnataka | India | |
| Nuffield Health | 10,000+ | Epsom | England | United Kingdom | |
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NICE inContact Customers by Products and Services
The top three products and services offering customers that use NICE inContact for Communication are Cybersecurity (42), Data Analytics (41), Digital Transformation (40).
Customers
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NICE inContact Customers by Employee Size
The majority of NICE inContact's customers for the communication category fall in the company size of 0 - 9 employees (1089 companies), 20 - 49 employees (407 companies), 100 - 249 employees (324 companies).
Employee Size
NICE inContact Customers by Geography
The top three geographies of NICE inContact for communication are the United States with 2647(91.15%), United Kingdom with 73(2.51%), Canada with 53(1.83%) customers respectively.
Customers
Employees of NICE inContact
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FAQ
Find answers to the most often asked questions by users.
Who are the top NICE inContact competitors?
NICE inContact’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of NICE inContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE inContact and 40,000 other technologies on the internet. You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs Whatsapp Business NICE inContact vs Slack NICE inContact vs Microsoft Office 365.
What is NICE inContact customer distribution based on company size?
What is NICE inContact market share in the communication?
What are the top countries that use NICE inContact?
What are the top industries that use NICE inContact?
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