Question 1

What are the different markets in which
        Avaya and
        NICE inContact compete against each other?

Accepted Answer

Avaya and
        NICE inContact compete against each other in
        the Communication, Call Recording, Cloud Contact Center Software, Contact Center, Help Desk And Ticketing.

Question 2

How does the market share of
        Avaya
        and NICE inContact compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Avaya has a
        0.22%
        market share in comparison to
        NICE inContact’s
        0.03%.
        Since it has a better market share coverage,
        Avaya holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        NICE inContact holds the
        43rd spot.

Question 3

How many customers are acquired by
        Avaya and
        NICE inContact in the
        Communication segment?

Accepted Answer

Avaya has
        20,684 customers and
        NICE inContact has
        3,052 customers in the
        Communication
        segment. Avaya has
        17632 more customers than
        NICE inContact in this category.

Question 4

What are the countries in which
        Avaya and
        NICE inContact has more customers?

Accepted Answer

Avaya has more customers in United States, United Kingdom and Canada.
NICE inContact has more customers in United States, United Kingdom and Canada.

Avaya Vs NICE inContact : In-Depth Comparison

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Comparing the customer bases of Avaya and NICE inContact

Comparing the market share of Avaya and NICE inContact

Compare Avaya vs NICE inContact customers by geography

Customer Movements for this month

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