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Genesys PureCloud

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Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.

Communication
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Market Share of Genesys PureCloud

Current Customer(s)

10554

Market Share (Est.)

0.34%

Ranking

#19

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Communication category are Whatsapp Business with 39.51%, Slack with 19.30%, Microsoft Office 365 with 14.10% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Whatsapp Business121378939.51%Genesys PureCloud vs Whatsapp Business
Slack59283219.30%Genesys PureCloud vs Slack
Microsoft Office 36543311614.10%Genesys PureCloud vs Microsoft Office 365
Intercom1613605.25%Genesys PureCloud vs Intercom
Quip721662.35%Genesys PureCloud vs Quip
Skype581681.89%Genesys PureCloud vs Skype
Asana514001.67%Genesys PureCloud vs Asana
Agile CRM402291.31%Genesys PureCloud vs Agile CRM
Avaya334511.09%Genesys PureCloud vs Avaya
Verizon285160.93%Genesys PureCloud vs Verizon
Twilio255650.83%Genesys PureCloud vs Twilio
GoToWebinar162620.53%Genesys PureCloud vs GoToWebinar
Mitel158680.52%Genesys PureCloud vs Mitel
Microsoft Dynamics GP128590.42%Genesys PureCloud vs Microsoft Dynamics GP
Canvas LMS120810.39%Genesys PureCloud vs Canvas LMS
Genesys112460.37%Genesys PureCloud vs Genesys
Ryver109730.36%Genesys PureCloud vs Ryver
Recruiterbox106020.35%Genesys PureCloud vs Recruiterbox
PBworks BusinessHub104850.34%Genesys PureCloud vs PBworks BusinessHub
Bitrix24100430.33%Genesys PureCloud vs Bitrix24
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Popular Comparisons

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Communication category are Whatsapp Business with 39.51%, Slack with 19.30%, Microsoft Office 365 with 14.10% market share.

Genesys PureCloud vs Whatsapp Business

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Genesys PureCloud vs Slack

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Genesys PureCloud vs Microsoft Office 365

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Genesys PureCloud vs Intercom

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Genesys PureCloud vs Quip

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Genesys PureCloud vs Skype

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Genesys PureCloud vs Asana

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Genesys PureCloud vs Agile CRM

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Customers of Genesys PureCloud

Around the world in 2026, over 10500 companies have started using Genesys PureCloud as Communication tool.

CustomersEmployee RangeCityRegionCountrySocial Links
YPF10,000+Buenos AiresBuenos Aires F.D.Argentina
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Xerox10,000+NorwalkConnecticutUnited States
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Bosch10,000+GerlingenBaden-WuerttembergGermany
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Randstad Singapore10,000+SingaporeCentral SingaporeSingapore
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Ventia10,000+North SydneyNew South WalesAustralia
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BNP Paribas Personal Finance10,000+ParisIle-de-FranceFrance
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Nu Skin Enterprises10,000+ProvoUtahUnited States
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Textron10,000+ProvidenceRhode IslandUnited States
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HSBC10,000+LondonEnglandUnited Kingdom
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ManpowerGroup10,000+MilwaukeeWisconsinUnited States
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Genesys PureCloud Customers by Products and Services

The top three products and services offering customers that use Genesys PureCloud for Communication are Insurance (177), Cloud Services (138), Financial Services (135).

Customers

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Genesys PureCloud Customers by Employee Size

The majority of Genesys PureCloud's customers for the communication category fall in the company size of 0 - 9 employees (4361 companies), 20 - 49 employees (1100 companies), 100 - 249 employees (977 companies).

Employee Size

Genesys PureCloud Customers by Geography

The top three geographies of Genesys PureCloud for communication are the United States with 6752(73.70%), Australia with 549(5.99%), United Kingdom with 458(5.00%) customers respectively.

Customers

Employees of Genesys PureCloud

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Also see other Products/Services by Genesys PureCloud in:

Contact Center
Customer Experience
Interactive Voice Response (IVR)
Auto Dialer
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys PureCloud competitors?

Genesys PureCloud’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Whatsapp Business Genesys PureCloud vs Slack Genesys PureCloud vs Microsoft Office 365.

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What is Genesys PureCloud customer distribution based on company size?

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What is Genesys PureCloud market share in the communication?

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What are the top countries that use Genesys PureCloud?

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What are the top industries that use Genesys PureCloud?

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