Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Genesys PureCloud’s competitors in the Communication category are Whatsapp Business with 39.51%, Slack with 19.30%, Microsoft Office 365 with 14.10% market share.
Popular Comparisons
The top three of Genesys PureCloud’s competitors in the Communication category are Whatsapp Business with 39.51%, Slack with 19.30%, Microsoft Office 365 with 14.10% market share.
Genesys PureCloud vs Whatsapp Business
Genesys PureCloud vs Slack
Genesys PureCloud vs Microsoft Office 365
Genesys PureCloud vs Intercom
Genesys PureCloud vs Quip
Genesys PureCloud vs Skype
Genesys PureCloud vs Asana
Genesys PureCloud vs Agile CRM
Around the world in 2026, over 10500 companies have started using Genesys PureCloud as Communication tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| YPF | 10,000+ | Buenos Aires | Buenos Aires F.D. | Argentina | |
| Xerox | 10,000+ | Norwalk | Connecticut | United States | |
| Bosch | 10,000+ | Gerlingen | Baden-Wuerttemberg | Germany | |
| Randstad Singapore | 10,000+ | Singapore | Central Singapore | Singapore | |
| Ventia | 10,000+ | North Sydney | New South Wales | Australia | |
| BNP Paribas Personal Finance | 10,000+ | Paris | Ile-de-France | France | |
| Nu Skin Enterprises | 10,000+ | Provo | Utah | United States | |
| Textron | 10,000+ | Providence | Rhode Island | United States | |
| HSBC | 10,000+ | London | England | United Kingdom | |
| ManpowerGroup | 10,000+ | Milwaukee | Wisconsin | United States |
The top three products and services offering customers that use Genesys PureCloud for Communication are Insurance (177), Cloud Services (138), Financial Services (135).
Customers
The majority of Genesys PureCloud's customers for the communication category fall in the company size of 0 - 9 employees (4361 companies), 20 - 49 employees (1100 companies), 100 - 249 employees (977 companies).
Employee Size
The top three geographies of Genesys PureCloud for communication are the United States with 6752(73.70%), Australia with 549(5.99%), United Kingdom with 458(5.00%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Whatsapp Business Genesys PureCloud vs Slack Genesys PureCloud vs Microsoft Office 365.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the communication?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
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