Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Genesys PureCloud’s competitors in the Communication category are Whatsapp Business with 43.54%, Slack with 19.51%, Microsoft Office 365 with 13.73% market share.
Popular Comparisons
The top three of Genesys PureCloud’s competitors in the Communication category are Whatsapp Business with 43.54%, Slack with 19.51%, Microsoft Office 365 with 13.73% market share.
Genesys PureCloud vs Whatsapp Business
Genesys PureCloud vs Slack
Genesys PureCloud vs Microsoft Office 365
Genesys PureCloud vs Intercom
Genesys PureCloud vs Quip
Genesys PureCloud vs Agile CRM
Genesys PureCloud vs Skype
Genesys PureCloud vs Asana
Around the world in 2026, over 9760 companies have started using Genesys PureCloud as Communication tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| DXC Technology | 10,000+ | Ashburn | Virginia | United States | |
| Tsinghua Unigroup | 10,000+ | Beijing | Beijing | People's Republic of China | |
| EY | 10,000+ | London | England | United Kingdom | |
| Qantas | 10,000+ | Mascot | New South Wales | Australia | |
| Qualfon | 10,000+ | Highland Park | Michigan | United States | |
| Orange Business | 10,000+ | Paris | Ile-de-France | France | |
| Infinite Computer Solutions | 10,000+ | Rockville | Maryland | United States | |
| Centene Corporation | 10,000+ | St. Louis | Missouri | United States | |
| Capgemini | 10,000+ | Paris | Ile-de-France | France | |
| Randstad Singapore | 10,000+ | Singapore | Central Singapore | Singapore |
The top three products and services offering customers that use Genesys PureCloud for Communication are Insurance (124), Financial Services (103), Cloud Services (88).
Customers
The majority of Genesys PureCloud's customers for the communication category fall in the company size of 0 - 9 employees (4648 companies), 20 - 49 employees (1107 companies), 100 - 249 employees (817 companies).
Employee Size
The top three geographies of Genesys PureCloud for communication are the United States with 6524(75.09%), Australia with 465(5.35%), United Kingdom with 427(4.91%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Whatsapp Business Genesys PureCloud vs Slack Genesys PureCloud vs Microsoft Office 365.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the communication?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo