Question 1

What are the different markets in which
        Skype and
        Genesys PureCloud compete against each other?

Accepted Answer

Skype and
        Genesys PureCloud compete against each other in
        the Communication, Instant Messaging And Chat, VoIP And SIP, Auto Dialer, Contact Center.

Question 2

How does the market share of
        Skype
        and Genesys PureCloud compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Skype has a
        0.43%
        market share in comparison to
        Genesys PureCloud’s
        0.05%.
        Since it has a better market share coverage,
        Skype holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        Genesys PureCloud holds the
        33rd spot.

Question 3

How many customers are acquired by
        Skype and
        Genesys PureCloud in the
        Communication segment?

Accepted Answer

Skype has
        39,798 customers and
        Genesys PureCloud has
        4,877 customers in the
        Communication
        segment. Skype has
        34921 more customers than
        Genesys PureCloud in this category.

Question 4

What are the countries in which
        Skype and
        Genesys PureCloud has more customers?

Accepted Answer

Skype has more customers in United States, United Kingdom and Brazil.
Genesys PureCloud has more customers in United States, Australia and United Kingdom.

Skype Vs Genesys PureCloud : In-Depth Comparison

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Comparing the customer bases of Skype and Genesys PureCloud

Comparing the market share of Skype and Genesys PureCloud

Compare Skype vs Genesys PureCloud customers by geography

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