Salesforce Open CTI is a cloud-based API that allows businesses to integrate Salesforce with third-party telephony systems, enabling seamless communic...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Open CTI’s competitors in the Communication category are Whatsapp Business with 42.43%, Slack with 20.39%, Microsoft Office 365 with 13.72% market share.
Popular Comparisons
The top three of Salesforce Open CTI’s competitors in the Communication category are Whatsapp Business with 42.43%, Slack with 20.39%, Microsoft Office 365 with 13.72% market share.
Salesforce Open CTI vs Whatsapp Business
Salesforce Open CTI vs Slack
Salesforce Open CTI vs Microsoft Office 365
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Around the world in 2026, over 12 companies have started using Salesforce Open CTI as Communication tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Pacific Gas & Electric Company | 10,000+ | Oakland | California | United States | |
| Accenture | 10,000+ | Dublin | Leinster | Ireland | |
| Genesys | 5,000 - 9,999 | Menlo Park | California | United States | |
| Vonage | 1,000 - 4,999 | Edison | New Jersey | United States | |
| Damco Solutions | 1,000 - 4,999 | Princeton | New Jersey | United States | |
| Aircall | 500 - 999 | New York City | New York | United States | |
| Vocalcom | 100 - 249 | Courbevoie | Ile-de-France | France | |
| Arollo Tech Limited | 20 - 49 | Dhaka | Dhaka | Bangladesh | |
| Slalom | 10,000+ | Seattle | Washington | United States | |
| AmeriHealth Caritas | 10,000+ | Philadelphia | Pennsylvania | United States |
The top three products and services offering customers that use Salesforce Open CTI for Communication are Contact Center Solutions (2), Data Analytics (2), Cloud Services (2).
Customers
The majority of Salesforce Open CTI's customers for the communication category fall in the company size of 10,000+ employees (4 companies), 1,000 - 4,999 employees (2 companies), 100 - 249 employees (2 companies).
Employee Size
The top three geographies of Salesforce Open CTI for communication are the United States with 9(75.00%), Bangladesh with 1(8.33%), Ireland with 1(8.33%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Open CTI competitors?
Salesforce Open CTI’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of Salesforce Open CTI competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Open CTI and 40,000 other technologies on the internet. You can also compare Salesforce Open CTI and its feature with top competitors here : Salesforce Open CTI vs Whatsapp Business Salesforce Open CTI vs Slack Salesforce Open CTI vs Microsoft Office 365.
What is Salesforce Open CTI customer distribution based on company size?
What is Salesforce Open CTI market share in the communication?
What are the top countries that use Salesforce Open CTI?
What are the top industries that use Salesforce Open CTI?
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