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Oracle Service Cloud

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Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channe...Read more

Communication
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Market Share of Oracle Service Cloud

Current Customer(s)

2028

Market Share (Est.)

0.07%

Ranking

#58

Top Competitors and Alternatives of Oracle Service Cloud

The top three of Oracle Service Cloud’s competitors in the Communication category are Whatsapp Business with 39.51%, Slack with 19.30%, Microsoft Office 365 with 14.10% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Whatsapp Business121378939.51%Oracle Service Cloud vs Whatsapp Business
Slack59283219.30%Oracle Service Cloud vs Slack
Microsoft Office 36543311614.10%Oracle Service Cloud vs Microsoft Office 365
Intercom1613605.25%Oracle Service Cloud vs Intercom
Quip721662.35%Oracle Service Cloud vs Quip
Skype581681.89%Oracle Service Cloud vs Skype
Asana514001.67%Oracle Service Cloud vs Asana
Agile CRM402291.31%Oracle Service Cloud vs Agile CRM
Avaya334511.09%Oracle Service Cloud vs Avaya
Verizon285160.93%Oracle Service Cloud vs Verizon
Twilio255650.83%Oracle Service Cloud vs Twilio
GoToWebinar162620.53%Oracle Service Cloud vs GoToWebinar
Mitel158680.52%Oracle Service Cloud vs Mitel
Microsoft Dynamics GP128590.42%Oracle Service Cloud vs Microsoft Dynamics GP
Canvas LMS120810.39%Oracle Service Cloud vs Canvas LMS
Genesys112460.37%Oracle Service Cloud vs Genesys
Ryver109730.36%Oracle Service Cloud vs Ryver
Recruiterbox106020.35%Oracle Service Cloud vs Recruiterbox
Genesys PureCloud105540.34%Oracle Service Cloud vs Genesys PureCloud
PBworks BusinessHub104850.34%Oracle Service Cloud vs PBworks BusinessHub
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Popular Comparisons

Top Competitors and Alternatives of Oracle Service Cloud

The top three of Oracle Service Cloud’s competitors in the Communication category are Whatsapp Business with 39.51%, Slack with 19.30%, Microsoft Office 365 with 14.10% market share.

Oracle Service Cloud vs Whatsapp Business

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Oracle Service Cloud vs Slack

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Oracle Service Cloud vs Microsoft Office 365

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Oracle Service Cloud vs Intercom

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Oracle Service Cloud vs Quip

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Oracle Service Cloud vs Skype

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Oracle Service Cloud vs Asana

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Oracle Service Cloud vs Agile CRM

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Customers of Oracle Service Cloud

Around the world in 2026, over 2004 companies have started using Oracle Service Cloud as Communication tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Anheuser - Busch10,000+St. LouisMissouriUnited States
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OXXO10,000+MonterreyNuevo LeonMexico
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Estacio10,000+Rio de JaneiroRio de JaneiroBrazil
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PwC10,000+LondonEnglandUnited Kingdom
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Royal Mail10,000+LondonEnglandUnited Kingdom
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Expedia10,000+SeattleWashingtonUnited States
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Pacific Gas & Electric Company10,000+OaklandCaliforniaUnited States
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Canada Life10,000+TorontoOntarioCanada
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Accor SA10,000+Issy-les-MoulineauxIle-de-FranceFrance
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Fresenius Medical Care10,000+Bad Homburg vor der HoeheHesseGermany
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Oracle Service Cloud Customers by Products and Services

The top three products and services offering customers that use Oracle Service Cloud for Communication are Cloud Services (79), Data Analytics (65), Digital Transformation (64).

Customers

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Oracle Service Cloud Customers by Employee Size

The majority of Oracle Service Cloud's customers for the communication category fall in the company size of 10,000+ employees (637 companies), 1,000 - 4,999 employees (435 companies), 100 - 249 employees (211 companies).

Employee Size

Oracle Service Cloud Customers by Geography

The top three geographies of Oracle Service Cloud for communication are the United States with 1038(63.14%), United Kingdom with 134(8.15%), Brazil with 92(5.60%) customers respectively.

Customers

Employees of Oracle Service Cloud

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Also see other Products/Services by Oracle Service Cloud in:

Contact Center
Communication
Customer Experience
Sales Force Automation

FAQ

Find answers to the most often asked questions by users.

Who are the top Oracle Service Cloud competitors?

Oracle Service Cloud’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of Oracle Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud and its feature with top competitors here : Oracle Service Cloud vs Whatsapp Business Oracle Service Cloud vs Slack Oracle Service Cloud vs Microsoft Office 365.

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What is Oracle Service Cloud customer distribution based on company size?

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What is Oracle Service Cloud market share in the communication?

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What are the top countries that use Oracle Service Cloud?

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What are the top industries that use Oracle Service Cloud?

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