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Oracle Service Cloud

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Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channe...Read more

Communication
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Market Share of Oracle Service Cloud

Current Customer(s)

678

Market Share (Est.)

0.03%

Ranking

#70

Top Competitors and Alternatives of Oracle Service Cloud

The top three of Oracle Service Cloud’s competitors in the Communication category are Whatsapp Business with 40.89%, Microsoft Office 365 with 18.80%, Slack with 16.26% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Whatsapp Business93811740.89%Oracle Service Cloud vs Whatsapp Business
Microsoft Office 36543120718.80%Oracle Service Cloud vs Microsoft Office 365
Slack37312616.26%Oracle Service Cloud vs Slack
Intercom1349345.88%Oracle Service Cloud vs Intercom
Quip495362.16%Oracle Service Cloud vs Quip
Skype372501.62%Oracle Service Cloud vs Skype
Agile CRM279511.22%Oracle Service Cloud vs Agile CRM
GoToWebinar232391.01%Oracle Service Cloud vs GoToWebinar
Asana193900.85%Oracle Service Cloud vs Asana
Twilio170800.74%Oracle Service Cloud vs Twilio
Avaya143780.63%Oracle Service Cloud vs Avaya
Verizon131460.57%Oracle Service Cloud vs Verizon
DonorPerfect96320.42%Oracle Service Cloud vs DonorPerfect
ON2488460.39%Oracle Service Cloud vs ON24
Breezy HR85340.37%Oracle Service Cloud vs Breezy HR
Bitrix2483210.36%Oracle Service Cloud vs Bitrix24
Mitel74870.33%Oracle Service Cloud vs Mitel
Recruiterbox71920.31%Oracle Service Cloud vs Recruiterbox
Ryver70250.31%Oracle Service Cloud vs Ryver
PBworks BusinessHub68370.30%Oracle Service Cloud vs PBworks BusinessHub
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Popular Comparisons

Top Competitors and Alternatives of Oracle Service Cloud

The top three of Oracle Service Cloud’s competitors in the Communication category are Whatsapp Business with 40.89%, Microsoft Office 365 with 18.80%, Slack with 16.26% market share.

Oracle Service Cloud vs Whatsapp Business

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Oracle Service Cloud vs Microsoft Office 365

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Oracle Service Cloud vs Slack

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Oracle Service Cloud vs Intercom

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Oracle Service Cloud vs Quip

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Oracle Service Cloud vs Skype

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Oracle Service Cloud vs Agile CRM

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Oracle Service Cloud vs GoToWebinar

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Customers of Oracle Service Cloud

Around the world in 2025, over 678 companies have started using Oracle Service Cloud as Communication tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Persistent10,000+PuneMaharashtraIndia
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Bed Bath & Beyond10,000+UnionNew JerseyUnited States
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Trimble10,000+SunnyvaleCaliforniaUnited States
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Nabors Industries10,000+HoustonTexasUnited States
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Poly10,000+Palo AltoCaliforniaUnited States
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Ventia10,000+North SydneyNew South WalesAustralia
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Deloitte10,000+LondonEnglandUnited Kingdom
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Alorica10,000+IrvineCaliforniaUnited States
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Citigroup Inc10,000+New York CityNew YorkUnited States
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Cognizant10,000+TeaneckNew JerseyUnited States
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Oracle Service Cloud Customers by Products and Services

The top three products and services offering customers that use Oracle Service Cloud for Communication are Cloud Services (38), Digital Transformation (34), Cybersecurity (23).

Customers

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Oracle Service Cloud Customers by Employee Size

The majority of Oracle Service Cloud's customers for the communication category fall in the company size of 1,000 - 4,999 employees (150 companies), 5,000 - 9,999 employees (110 companies), 100 - 249 employees (68 companies).

Employee Size

Oracle Service Cloud Customers by Geography

The top three geographies of Oracle Service Cloud for communication are the United Kingdom with 61(10.66%), Australia with 36(6.29%), India with 24(4.20%) customers respectively.

Customers

Employees of Oracle Service Cloud

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Also see other Products/Services by Oracle Service Cloud in:

Contact Center
Customer Experience
Communication
Sales Force Automation

FAQ

Find answers to the most often asked questions by users.

Who are the top Oracle Service Cloud competitors?

Oracle Service Cloud’s Top competitors in the communication category are Whatsapp Business, Microsoft Office 365, Slack. You can view a full list of Oracle Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud and its feature with top competitors here : Oracle Service Cloud vs Whatsapp Business Oracle Service Cloud vs Microsoft Office 365 Oracle Service Cloud vs Slack.

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What is Oracle Service Cloud customer distribution based on company size?

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What is Oracle Service Cloud market share in the communication?

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What are the top countries that use Oracle Service Cloud?

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What are the top industries that use Oracle Service Cloud?

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