Salesforce Call Center is a call center solution that integrates telephony with the Salesforce CRM platform, enabling customer support teams to manage...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Call Center’s competitors in the Communication category are Whatsapp Business with 39.51%, Slack with 19.30%, Microsoft Office 365 with 14.10% market share.
Popular Comparisons
The top three of Salesforce Call Center’s competitors in the Communication category are Whatsapp Business with 39.51%, Slack with 19.30%, Microsoft Office 365 with 14.10% market share.
Salesforce Call Center vs Whatsapp Business
Salesforce Call Center vs Slack
Salesforce Call Center vs Microsoft Office 365
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Salesforce Call Center vs Agile CRM
Around the world in 2026, over 65 companies have started using Salesforce Call Center as Communication tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Hilton | 10,000+ | McLean | Virginia | United States | |
| Amtrak | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Salesforce | 10,000+ | San Francisco | California | United States | |
| Centene Corporation | 10,000+ | St. Louis | Missouri | United States | |
| Aerotek | 10,000+ | Hanover | Maryland | United States | |
| EPAM Systems | 10,000+ | Newtown | Pennsylvania | United States | |
| Cognizant | 10,000+ | Teaneck | New Jersey | United States | |
| Fidelity Investments | 10,000+ | Boston | Massachusetts | United States | |
| Otis Elevator Co. | 10,000+ | Farmington | Connecticut | United States | |
| Slalom | 10,000+ | Seattle | Washington | United States |
The top three products and services offering customers that use Salesforce Call Center for Communication are Cloud Services (6), Service Cloud (4), Accessories (4).
Customers
The majority of Salesforce Call Center's customers for the communication category fall in the company size of 10,000+ employees (32 companies), 1,000 - 4,999 employees (10 companies), 5,000 - 9,999 employees (9 companies).
Employee Size
The top three geographies of Salesforce Call Center for communication are the United States with 49(77.78%), India with 3(4.76%), Canada with 3(4.76%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Call Center competitors?
Salesforce Call Center’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of Salesforce Call Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Call Center and 40,000 other technologies on the internet. You can also compare Salesforce Call Center and its feature with top competitors here : Salesforce Call Center vs Whatsapp Business Salesforce Call Center vs Slack Salesforce Call Center vs Microsoft Office 365.
What is Salesforce Call Center customer distribution based on company size?
What is Salesforce Call Center market share in the communication?
What are the top countries that use Salesforce Call Center?
What are the top industries that use Salesforce Call Center?
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