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Salesforce Call Center

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Salesforce Call Center is a call center solution that integrates telephony with the Salesforce CRM platform, enabling customer support teams to manage...Read more

Communication
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Market Share of Salesforce Call Center

Current Customer(s)

66

Market Share (Est.)

0.00%

Ranking

#196

Top Competitors and Alternatives of Salesforce Call Center

The top three of Salesforce Call Center’s competitors in the Communication category are Whatsapp Business with 39.51%, Slack with 19.30%, Microsoft Office 365 with 14.10% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Whatsapp Business121378939.51%Salesforce Call Center vs Whatsapp Business
Slack59283219.30%Salesforce Call Center vs Slack
Microsoft Office 36543311614.10%Salesforce Call Center vs Microsoft Office 365
Intercom1613605.25%Salesforce Call Center vs Intercom
Quip721662.35%Salesforce Call Center vs Quip
Skype581681.89%Salesforce Call Center vs Skype
Asana514001.67%Salesforce Call Center vs Asana
Agile CRM402291.31%Salesforce Call Center vs Agile CRM
Avaya334511.09%Salesforce Call Center vs Avaya
Verizon285160.93%Salesforce Call Center vs Verizon
Twilio255650.83%Salesforce Call Center vs Twilio
GoToWebinar162620.53%Salesforce Call Center vs GoToWebinar
Mitel158680.52%Salesforce Call Center vs Mitel
Microsoft Dynamics GP128590.42%Salesforce Call Center vs Microsoft Dynamics GP
Canvas LMS120810.39%Salesforce Call Center vs Canvas LMS
Genesys112460.37%Salesforce Call Center vs Genesys
Ryver109730.36%Salesforce Call Center vs Ryver
Recruiterbox106020.35%Salesforce Call Center vs Recruiterbox
Genesys PureCloud105540.34%Salesforce Call Center vs Genesys PureCloud
PBworks BusinessHub104850.34%Salesforce Call Center vs PBworks BusinessHub
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Call Center

The top three of Salesforce Call Center’s competitors in the Communication category are Whatsapp Business with 39.51%, Slack with 19.30%, Microsoft Office 365 with 14.10% market share.

Salesforce Call Center vs Whatsapp Business

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Salesforce Call Center vs Slack

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Salesforce Call Center vs Microsoft Office 365

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Salesforce Call Center vs Intercom

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Salesforce Call Center vs Quip

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Salesforce Call Center vs Skype

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Salesforce Call Center vs Asana

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Salesforce Call Center vs Agile CRM

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Customers of Salesforce Call Center

Around the world in 2026, over 65 companies have started using Salesforce Call Center as Communication tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Hilton10,000+McLeanVirginiaUnited States
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Amtrak10,000+Washington, D.C.Washington, D.C.United States
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Salesforce10,000+San FranciscoCaliforniaUnited States
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Centene Corporation10,000+St. LouisMissouriUnited States
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Aerotek10,000+HanoverMarylandUnited States
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EPAM Systems10,000+NewtownPennsylvaniaUnited States
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Cognizant10,000+TeaneckNew JerseyUnited States
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Fidelity Investments10,000+BostonMassachusettsUnited States
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Otis Elevator Co.10,000+FarmingtonConnecticutUnited States
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Slalom10,000+SeattleWashingtonUnited States
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Salesforce Call Center Customers by Products and Services

The top three products and services offering customers that use Salesforce Call Center for Communication are Cloud Services (6), Service Cloud (4), Accessories (4).

Customers

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Salesforce Call Center Customers by Employee Size

The majority of Salesforce Call Center's customers for the communication category fall in the company size of 10,000+ employees (32 companies), 1,000 - 4,999 employees (10 companies), 5,000 - 9,999 employees (9 companies).

Employee Size

Salesforce Call Center Customers by Geography

The top three geographies of Salesforce Call Center for communication are the United States with 49(77.78%), India with 3(4.76%), Canada with 3(4.76%) customers respectively.

Customers

Employees of Salesforce Call Center

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Also see other Products/Services by Salesforce Call Center in:

Communication

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Call Center competitors?

Salesforce Call Center’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of Salesforce Call Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Call Center and 40,000 other technologies on the internet. You can also compare Salesforce Call Center and its feature with top competitors here : Salesforce Call Center vs Whatsapp Business Salesforce Call Center vs Slack Salesforce Call Center vs Microsoft Office 365.

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What is Salesforce Call Center customer distribution based on company size?

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What is Salesforce Call Center market share in the communication?

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What are the top countries that use Salesforce Call Center?

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What are the top industries that use Salesforce Call Center?

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