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Katana

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Katana is a customer service solution through video chat.

Live Chat
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Market Share of Katana

Current Customer(s)

325

Market Share (Est.)

0.04%

Ranking

#76

Top Competitors and Alternatives of Katana

The top three of Katana’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to15105320.58%Katana vs tawk.to
Intercom13451418.33%Katana vs Intercom
Zendesk Chat (Formerly Zopim)9547313.01%Katana vs Zendesk Chat (Formerly Zopim)
PHP Live Chat464486.33%Katana vs PHP Live Chat
Zoho SalesIQ319074.35%Katana vs Zoho SalesIQ
LiveChat312614.26%Katana vs LiveChat
Crisp247843.38%Katana vs Crisp
Smartsupp171942.34%Katana vs Smartsupp
Smartsupp Live Chat169082.30%Katana vs Smartsupp Live Chat
Tidio Chat135141.84%Katana vs Tidio Chat
GetSiteControl130551.78%Katana vs GetSiteControl
Drift116781.59%Katana vs Drift
WhatsHelp110821.51%Katana vs WhatsHelp
Olark105971.44%Katana vs Olark
Pure Chat103141.41%Katana vs Pure Chat
Freshchat99921.36%Katana vs Freshchat
Visitor Chat79181.08%Katana vs Visitor Chat
Chatra64660.88%Katana vs Chatra
Salesforce Live Agent63840.87%Katana vs Salesforce Live Agent
My LiveChat54090.74%Katana vs My LiveChat
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Popular Comparisons

Top Competitors and Alternatives of Katana

The top three of Katana’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.

Katana vs tawk.to

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Katana vs Intercom

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Katana vs Zendesk Chat (Formerly Zopim)

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Katana vs PHP Live Chat

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Katana vs Zoho SalesIQ

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Katana vs LiveChat

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Katana vs Crisp

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Katana vs Smartsupp

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Customers of Katana

Around the world in 2025, over 316 companies have started using Katana as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Marriott Ownership Resorts, Inc.10,000+OrlandoFloridaUnited States
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JPMorgan Chase10,000+New York CityNew YorkUnited States
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AGCO Corporation10,000+DuluthGeorgiaUnited States
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Tech Mahindra10,000+PuneMaharashtraIndia
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Penguin Random House10,000+New York CityNew YorkUnited States
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ING Groep N.V.10,000+AmsterdamNorth HollandNetherlands
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United States Air Force10,000+San AntonioTexasUnited States
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Sanyo10,000+San DiegoCaliforniaUnited States
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Nielsen10,000+New York CityNew YorkUnited States
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Elbit Systems10,000+HaifaHaifaIsrael
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Katana Customers by Products and Services

The top three products and services offering customers that use Katana for Live Chat are Visual Effects (19), Animation (18), Design (11).

Customers

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Katana Customers by Employee Size

The majority of Katana's customers for the live-chat category fall in the company size of 10,000+ employees (59 companies), 0 - 9 employees (55 companies), 20 - 49 employees (51 companies).

Employee Size

Katana Customers by Geography

The top three geographies of Katana for live-chat are the United States with 141(55.29%), United Kingdom with 22(8.63%), Canada with 19(7.45%) customers respectively.

Customers

Employees of Katana

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Also see other Products/Services by Katana in:

Video Chat Support
Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Katana competitors?

Katana’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of Katana competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Katana and 40,000 other technologies on the internet. You can also compare Katana and its feature with top competitors here : Katana vs tawk.to Katana vs Intercom Katana vs Zendesk Chat (Formerly Zopim).

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What is Katana customer distribution based on company size?

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What is Katana market share in the live-chat?

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What are the top countries that use Katana?

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What are the top industries that use Katana?

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