Question 1

What are the different markets in which
        LiveChat and
        Katana compete against each other?

Accepted Answer

LiveChat and
        Katana compete against each other in
        the Live Chat, Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat, Video Chat Support.

Question 2

How does the market share of
        LiveChat
        and Katana compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        LiveChat has a
        3.83%
        market share in comparison to
        Katana’s
        0.06%.
        Since it has a better market share coverage,
        LiveChat holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Katana holds the
        66th spot.

Question 3

How many customers are acquired by
        LiveChat and
        Katana in the
        Live Chat segment?

Accepted Answer

LiveChat has
        31,177 customers and
        Katana has
        476 customers in the
        Live Chat
        segment. LiveChat has
        30701 more customers than
        Katana in this category.

Question 4

What are the countries in which
        LiveChat and
        Katana has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Germany.
Katana has more customers in United States, United Kingdom and Canada.

LiveChat Vs Katana : In-Depth Comparison

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Comparing the customer bases of LiveChat and Katana

Comparing the market share of LiveChat and Katana

Compare LiveChat vs Katana customers by geography

Customer Movements for this month

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