Help.com
Help.com is a team of customer service and technology experts is setting out to build the next generation of customer service software. Their goal is ...Read more
Market Share of Help.com
Current Customer(s)
20
Market Share (Est.)
0.00%
Ranking
#141
Top Competitors and Alternatives of Help.com
The top three of Help.com’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| tawk.to | 151053 | 20.58% | Help.com vs tawk.to |
| Intercom | 134514 | 18.33% | Help.com vs Intercom |
| Zendesk Chat (Formerly Zopim) | 95473 | 13.01% | Help.com vs Zendesk Chat (Formerly Zopim) |
| PHP Live Chat | 46448 | 6.33% | Help.com vs PHP Live Chat |
| Zoho SalesIQ | 31907 | 4.35% | Help.com vs Zoho SalesIQ |
| LiveChat | 31261 | 4.26% | Help.com vs LiveChat |
| Crisp | 24784 | 3.38% | Help.com vs Crisp |
| Smartsupp | 17194 | 2.34% | Help.com vs Smartsupp |
| Smartsupp Live Chat | 16908 | 2.30% | Help.com vs Smartsupp Live Chat |
| Tidio Chat | 13514 | 1.84% | Help.com vs Tidio Chat |
| GetSiteControl | 13055 | 1.78% | Help.com vs GetSiteControl |
| Drift | 11678 | 1.59% | Help.com vs Drift |
| WhatsHelp | 11082 | 1.51% | Help.com vs WhatsHelp |
| Olark | 10597 | 1.44% | Help.com vs Olark |
| Pure Chat | 10314 | 1.41% | Help.com vs Pure Chat |
| Freshchat | 9992 | 1.36% | Help.com vs Freshchat |
| Visitor Chat | 7918 | 1.08% | Help.com vs Visitor Chat |
| Chatra | 6466 | 0.88% | Help.com vs Chatra |
| Salesforce Live Agent | 6384 | 0.87% | Help.com vs Salesforce Live Agent |
| My LiveChat | 5409 | 0.74% | Help.com vs My LiveChat |
Popular Comparisons
Top Competitors and Alternatives of Help.com
The top three of Help.com’s competitors in the Live Chat category are tawk.to with 20.58%, Intercom with 18.33%, Zendesk Chat (Formerly Zopim) with 13.01% market share.
Help.com vs tawk.to
Help.com vs Intercom
Help.com vs Zendesk Chat (Formerly Zopim)
Help.com vs PHP Live Chat
Help.com vs Zoho SalesIQ
Help.com vs LiveChat
Help.com vs Crisp
Help.com vs Smartsupp
Customers of Help.com
Around the world in 2025, over 20 companies have started using Help.com as Live Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Tennessee Valley Authority | 10,000+ | Knoxville | Tennessee | United States |     |
| CNET | 1,000 - 4,999 | San Francisco | California | United States | |
| North Carolina A&T | 1,000 - 4,999 | Greensboro | North Carolina | United States | |
| Safe Software | 250 - 499 | Surrey | British Columbia | Canada | |
| 1to1help.net | 250 - 499 | Bengaluru | Karnataka | India | |
| Help.com | 100 - 249 | Austin | Texas | United States | |
| Ox Ranch | 100 - 249 | Uvalde | Texas | United States | |
| Xeroxhost | 50 - 99 | Rangpur | Rangpur Division | Bangladesh | |
| TapeOnline.com | 20 - 49 | Nashville | Tennessee | United States | |
| Web Inspector | 20 - 49 | Bloomfield | New Jersey | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Help.com Customers by Products and Services
The top three products and services offering customers that use Help.com for Live Chat are Videos (1), Network Security (1), Downloads (1).
Customers
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Help.com Customers by Employee Size
The majority of Help.com's customers for the live-chat category fall in the company size of 0 - 9 employees (6 companies), 20 - 49 employees (4 companies), 100 - 249 employees (2 companies).
Employee Size
Help.com Customers by Geography
The top three geographies of Help.com for live-chat are the United States with 11(55.00%), Bangladesh with 5(25.00%), Canada with 1(5.00%) customers respectively.
Customers
Employees of Help.com
Also see other Products/Services by Help.com in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Help.com competitors?
Help.com’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of Help.com competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Help.com and 40,000 other technologies on the internet. You can also compare Help.com and its feature with top competitors here : Help.com vs tawk.to Help.com vs Intercom Help.com vs Zendesk Chat (Formerly Zopim).
What is Help.com customer distribution based on company size?
What is Help.com market share in the live-chat?
What are the top countries that use Help.com?
What are the top industries that use Help.com?
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