Help.com
Help.com is a team of customer service and technology experts is setting out to build the next generation of customer service software. Their goal is ...Read more
Market Share of Help.com
Current Customer(s)
16
Market Share (Est.)
0.00%
Ranking
#168
Top Competitors and Alternatives of Help.com
The top three of Help.com’s competitors in the Live Chat category are Intercom with 20.64%, tawk.to with 19.35%, Zendesk Chat (Formerly Zopim) with 12.94% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Intercom | 161360 | 20.64% | Help.com vs Intercom |
| tawk.to | 151214 | 19.35% | Help.com vs tawk.to |
| Zendesk Chat (Formerly Zopim) | 101123 | 12.94% | Help.com vs Zendesk Chat (Formerly Zopim) |
| PHP Live Chat | 44630 | 5.71% | Help.com vs PHP Live Chat |
| Crisp | 32606 | 4.17% | Help.com vs Crisp |
| Zoho SalesIQ | 30554 | 3.91% | Help.com vs Zoho SalesIQ |
| LiveChat | 29449 | 3.77% | Help.com vs LiveChat |
| Smartsupp | 18239 | 2.33% | Help.com vs Smartsupp |
| Smartsupp Live Chat | 17950 | 2.30% | Help.com vs Smartsupp Live Chat |
| Tidio Chat | 13800 | 1.77% | Help.com vs Tidio Chat |
| GetSiteControl | 13391 | 1.71% | Help.com vs GetSiteControl |
| Drift | 11895 | 1.52% | Help.com vs Drift |
| Olark | 11128 | 1.42% | Help.com vs Olark |
| WhatsHelp | 10928 | 1.40% | Help.com vs WhatsHelp |
| Freshchat | 10273 | 1.31% | Help.com vs Freshchat |
| Pure Chat | 9258 | 1.18% | Help.com vs Pure Chat |
| GoToMeeting | 7113 | 0.91% | Help.com vs GoToMeeting |
| Visitor Chat | 6295 | 0.81% | Help.com vs Visitor Chat |
| Agent.ai | 5458 | 0.70% | Help.com vs Agent.ai |
| Chatra | 5274 | 0.67% | Help.com vs Chatra |
Popular Comparisons
Top Competitors and Alternatives of Help.com
The top three of Help.com’s competitors in the Live Chat category are Intercom with 20.64%, tawk.to with 19.35%, Zendesk Chat (Formerly Zopim) with 12.94% market share.
Help.com vs Intercom
Help.com vs tawk.to
Help.com vs Zendesk Chat (Formerly Zopim)
Help.com vs PHP Live Chat
Help.com vs Crisp
Help.com vs Zoho SalesIQ
Help.com vs LiveChat
Help.com vs Smartsupp
Customers of Help.com
Around the world in 2026, over 16 companies have started using Help.com as Live Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Tennessee Valley Authority | 10,000+ | Knoxville | Tennessee | United States |     |
| CNET | 10,000+ | San Francisco | California | United States | |
| Paramount | 10,000+ | New York City | New York | United States | |
| North Carolina Agricultural & Technical State University | 1,000 - 4,999 | Greensboro | North Carolina | United States | |
| Jagan Institute Of Management Studies | 1,000 - 4,999 | New Delhi | NCT | India | |
| Safe Software | 250 - 499 | Surrey | British Columbia | Canada | |
| 1to1help | 250 - 499 | Bengaluru | Karnataka | India | |
| StackPath | 250 - 499 | Dallas | Texas | United States | |
| Help.com | 250 - 499 | Melbourne | Victoria | Australia | |
| Ox Ranch | 100 - 249 | Uvalde | Texas | United States | |
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Help.com Customers by Products and Services
The top three products and services offering customers that use Help.com for Live Chat are Containers (2), Virtual Machines (2), Home Entertainment (1).
Customers
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Help.com Customers by Employee Size
The majority of Help.com's customers for the live-chat category fall in the company size of 20 - 49 employees (4 companies), 250 - 499 employees (4 companies), 10,000+ employees (3 companies).
Employee Size
Help.com Customers by Geography
The top three geographies of Help.com for live-chat are the United States with 12(75.00%), India with 2(12.50%), Canada with 1(6.25%) customers respectively.
Customers
Employees of Help.com
Also see other Products/Services by Help.com in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Help.com competitors?
Help.com’s Top competitors in the live-chat category are Intercom, tawk.to, Zendesk Chat (Formerly Zopim). You can view a full list of Help.com competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Help.com and 40,000 other technologies on the internet. You can also compare Help.com and its feature with top competitors here : Help.com vs Intercom Help.com vs tawk.to Help.com vs Zendesk Chat (Formerly Zopim).
What is Help.com customer distribution based on company size?
What is Help.com market share in the live-chat?
What are the top countries that use Help.com?
What are the top industries that use Help.com?
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