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Current Customer(s)
Market Share (Est.)
Ranking
The top three of Help.com’s competitors in the Live Chat category are tawk.to with 19.86%, Intercom with 19.29%, Zendesk Chat (Formerly Zopim) with 13.13% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| tawk.to | 166192 | 19.86% | Help.com vs tawk.to |
| Intercom | 161417 | 19.29% | Help.com vs Intercom |
| Zendesk Chat (Formerly Zopim) | 109891 | 13.13% | Help.com vs Zendesk Chat (Formerly Zopim) |
| PHP Live Chat | 51482 | 6.15% | Help.com vs PHP Live Chat |
| Crisp | 38598 | 4.61% | Help.com vs Crisp |
| LiveChat | 34246 | 4.09% | Help.com vs LiveChat |
| Zoho SalesIQ | 34010 | 4.06% | Help.com vs Zoho SalesIQ |
| Smartsupp | 20209 | 2.41% | Help.com vs Smartsupp |
| Smartsupp Live Chat | 19917 | 2.38% | Help.com vs Smartsupp Live Chat |
| GetSiteControl | 15692 | 1.88% | Help.com vs GetSiteControl |
| Tidio Chat | 15099 | 1.80% | Help.com vs Tidio Chat |
| WhatsHelp | 12597 | 1.51% | Help.com vs WhatsHelp |
| Drift | 11480 | 1.37% | Help.com vs Drift |
| Olark | 11451 | 1.37% | Help.com vs Olark |
| Freshchat | 10407 | 1.24% | Help.com vs Freshchat |
| Pure Chat | 10223 | 1.22% | Help.com vs Pure Chat |
| Salesforce Live Agent | 7628 | 0.91% | Help.com vs Salesforce Live Agent |
| Chatra | 6680 | 0.80% | Help.com vs Chatra |
| Visitor Chat | 6631 | 0.79% | Help.com vs Visitor Chat |
| Agent.ai | 5569 | 0.67% | Help.com vs Agent.ai |
Popular Comparisons
The top three of Help.com’s competitors in the Live Chat category are tawk.to with 19.86%, Intercom with 19.29%, Zendesk Chat (Formerly Zopim) with 13.13% market share.
Help.com vs tawk.to
Help.com vs Intercom
Help.com vs Zendesk Chat (Formerly Zopim)
Help.com vs PHP Live Chat
Help.com vs Crisp
Help.com vs LiveChat
Help.com vs Zoho SalesIQ
Help.com vs Smartsupp
Around the world in 2026, over 19 companies have started using Help.com as Live Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Ox Ranch | 100 - 249 | Uvalde | Texas | United States | |
| TapeOnline.com | 20 - 49 | Nashville | Tennessee | United States | |
| MYDLP - A Data Loss Prevention Company | 20 - 49 | Clifton | New Jersey | United States | |
| Web Inspector | 20 - 49 | Bloomfield | New Jersey | United States | |
| FuzeHost | 0 - 9 | Jamaica | New York | United States | |
| CNET | 10,000+ | San Francisco | California | United States | |
| North Carolina Agricultural & Technical State University | 1,000 - 4,999 | Greensboro | North Carolina | United States | |
| 1to1help | 250 - 499 | Bengaluru | Karnataka | India | |
| StackPath | 250 - 499 | Dallas | Texas | United States | |
| Help.com | 250 - 499 | Melbourne | Victoria | Australia |
The top three products and services offering customers that use Help.com for Live Chat are Containers (2), Virtual Machines (2), E Commerce Development (1).
Customers
The majority of Help.com's customers for the live-chat category fall in the company size of 0 - 9 employees (8 companies), 20 - 49 employees (4 companies), 250 - 499 employees (3 companies).
Employee Size
The top three geographies of Help.com for live-chat are the United States with 14(73.68%), India with 2(10.53%), Bangladesh with 2(10.53%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Help.com competitors?
Help.com’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of Help.com competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Help.com and 40,000 other technologies on the internet. You can also compare Help.com and its feature with top competitors here : Help.com vs tawk.to Help.com vs Intercom Help.com vs Zendesk Chat (Formerly Zopim).
What is Help.com customer distribution based on company size?
What is Help.com market share in the live-chat?
What are the top countries that use Help.com?
What are the top industries that use Help.com?
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