Question 1

What are the different markets in which
        Intercom and
        Help.com compete against each other?

Accepted Answer

Intercom and
        Help.com compete against each other in
        the Live Chat, Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and Help.com compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        19.44%
        market share in comparison to
        Help.com’s
        0.00%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Help.com holds the
        154th spot.

Question 3

How many customers are acquired by
        Intercom and
        Help.com in the
        Live Chat segment?

Accepted Answer

Intercom has
        165,242 customers and
        Help.com has
        19 customers in the
        Live Chat
        segment. Intercom has
        165223 more customers than
        Help.com in this category.

Question 4

What are the countries in which
        Intercom and
        Help.com has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
Help.com has more customers in United States, India and Bangladesh.

Intercom Vs Help.com : In-Depth Comparison

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Comparing the customer bases of Intercom and Help.com

Comparing the market share of Intercom and Help.com

Compare Intercom vs Help.com customers by geography

Customer Movements for this month

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