VICIdial
VICIdial is an advanced predictive dialer for seamless blended call handling.
Market Share of VICIdial
Current Customer(s)
359
Market Share (Est.)
0.05%
Ranking
#80
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Live Chat category are tawk.to with 18.60%, Zendesk Chat (Formerly Zopim) with 14.48%, Intercom with 10.75% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| tawk.to | 121912 | 18.60% | VICIdial vs tawk.to |
| Zendesk Chat (Formerly Zopim) | 94892 | 14.48% | VICIdial vs Zendesk Chat (Formerly Zopim) |
| Intercom | 70448 | 10.75% | VICIdial vs Intercom |
| PHP Live Chat | 48721 | 7.43% | VICIdial vs PHP Live Chat |
| LiveChat | 33793 | 5.15% | VICIdial vs LiveChat |
| Zoho SalesIQ | 30271 | 4.62% | VICIdial vs Zoho SalesIQ |
| Crisp | 20497 | 3.13% | VICIdial vs Crisp |
| Drift | 15030 | 2.29% | VICIdial vs Drift |
| Smartsupp | 14921 | 2.28% | VICIdial vs Smartsupp |
| Smartsupp Live Chat | 14856 | 2.27% | VICIdial vs Smartsupp Live Chat |
| Olark | 12594 | 1.92% | VICIdial vs Olark |
| Tidio Chat | 12038 | 1.84% | VICIdial vs Tidio Chat |
| Pure Chat | 11786 | 1.80% | VICIdial vs Pure Chat |
| Freshchat | 10983 | 1.68% | VICIdial vs Freshchat |
| Salesforce Live Agent | 10727 | 1.64% | VICIdial vs Salesforce Live Agent |
| GetSiteControl | 10278 | 1.57% | VICIdial vs GetSiteControl |
| WhatsHelp | 9677 | 1.48% | VICIdial vs WhatsHelp |
| Muut | 6227 | 0.95% | VICIdial vs Muut |
| Chatra | 6188 | 0.94% | VICIdial vs Chatra |
| Visitor Chat | 6064 | 0.93% | VICIdial vs Visitor Chat |
Popular Comparisons
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Live Chat category are tawk.to with 18.60%, Zendesk Chat (Formerly Zopim) with 14.48%, Intercom with 10.75% market share.
VICIdial vs tawk.to
VICIdial vs Zendesk Chat (Formerly Zopim)
VICIdial vs Intercom
VICIdial vs PHP Live Chat
VICIdial vs LiveChat
VICIdial vs Zoho SalesIQ
VICIdial vs Crisp
VICIdial vs Drift
Customers of VICIdial
Around the world in 2024, over 359 companies have started using VICIdial as Live Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Barnes & Noble | 10,000+ | New York City | New York | United States |     |
| Concentrix Corporation | 10,000+ | Fremont | California | United States | |
| TDCX | 10,000+ | Singapore | Central Singapore | Singapore | |
| AT&T, Inc. | 10,000+ | Dallas | Texas | United States | |
| Fusion BPO Services | 10,000+ | Draper | Utah | United States | |
| IKEA Systems B.V. | 10,000+ | Malmoe | Skane | Sweden | |
| Alorica Inc. | 10,000+ | Irvine | California | United States | |
| Teleperformance SE | 10,000+ | Paris | Ile-de-France | France | |
| HGS | 10,000+ | Bengaluru | Karnataka | India | |
| Millicom International Cellular SA | 10,000+ | Luxembourg | Luxembourg | Luxembourg | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
VICIdial Customers by Products and Services
The top three products and services offering customers that use VICIdial for Live Chat are Customer Service (15), Lead Generation (14), Business Process Outsourcing (11).
Customers
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VICIdial Customers by Employee Size
The majority of VICIdial's customers for the live-chat category fall in the company size of 20 - 49 employees (79 companies), 100 - 249 employees (79 companies), 50 - 99 employees (36 companies).
Employee Size
VICIdial Customers by Geography
The top three geographies of VICIdial for live-chat are the United States with 132(44.00%), India with 54(18.00%), Philippines with 38(12.67%) customers respectively.
Customers
Employees of VICIdial
Also see other Products/Services by VICIdial in:
FAQ
Find answers to the most often asked questions by users.
Who are the top VICIdial competitors?
VICIdial’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. You can view a full list of VICIdial competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of VICIdial and 40,000 other technologies on the internet. You can also compare VICIdial and its feature with top competitors here : VICIdial vs tawk.to VICIdial vs Zendesk Chat (Formerly Zopim) VICIdial vs Intercom.
What is VICIdial customer distribution based on company size?
What is VICIdial market share in the live-chat?
What are the top countries that use VICIdial?
What are the top industries that use VICIdial?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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