VICIdial
VICIdial is an advanced predictive dialer for seamless blended call handling.
Market Share of VICIdial
Current Customer(s)
827
Market Share (Est.)
0.11%
Ranking
#58
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Live Chat category are Intercom with 20.64%, tawk.to with 19.35%, Zendesk Chat (Formerly Zopim) with 12.94% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Intercom | 161360 | 20.64% | VICIdial vs Intercom |
| tawk.to | 151214 | 19.35% | VICIdial vs tawk.to |
| Zendesk Chat (Formerly Zopim) | 101123 | 12.94% | VICIdial vs Zendesk Chat (Formerly Zopim) |
| PHP Live Chat | 44630 | 5.71% | VICIdial vs PHP Live Chat |
| Crisp | 32606 | 4.17% | VICIdial vs Crisp |
| Zoho SalesIQ | 30554 | 3.91% | VICIdial vs Zoho SalesIQ |
| LiveChat | 29449 | 3.77% | VICIdial vs LiveChat |
| Smartsupp | 18239 | 2.33% | VICIdial vs Smartsupp |
| Smartsupp Live Chat | 17950 | 2.30% | VICIdial vs Smartsupp Live Chat |
| Tidio Chat | 13800 | 1.77% | VICIdial vs Tidio Chat |
| GetSiteControl | 13391 | 1.71% | VICIdial vs GetSiteControl |
| Drift | 11895 | 1.52% | VICIdial vs Drift |
| Olark | 11128 | 1.42% | VICIdial vs Olark |
| WhatsHelp | 10928 | 1.40% | VICIdial vs WhatsHelp |
| Freshchat | 10273 | 1.31% | VICIdial vs Freshchat |
| Pure Chat | 9258 | 1.18% | VICIdial vs Pure Chat |
| GoToMeeting | 7113 | 0.91% | VICIdial vs GoToMeeting |
| Visitor Chat | 6295 | 0.81% | VICIdial vs Visitor Chat |
| Agent.ai | 5458 | 0.70% | VICIdial vs Agent.ai |
| Chatra | 5274 | 0.67% | VICIdial vs Chatra |
Popular Comparisons
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Live Chat category are Intercom with 20.64%, tawk.to with 19.35%, Zendesk Chat (Formerly Zopim) with 12.94% market share.
VICIdial vs Intercom
VICIdial vs tawk.to
VICIdial vs Zendesk Chat (Formerly Zopim)
VICIdial vs PHP Live Chat
VICIdial vs Crisp
VICIdial vs Zoho SalesIQ
VICIdial vs LiveChat
VICIdial vs Smartsupp
Customers of VICIdial
Around the world in 2026, over 817 companies have started using VICIdial as Live Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| EMTELCO S.A. | 10,000+ | Medellin | Antioquia | Colombia |     |
| Orange Business | 10,000+ | Paris | Ile-de-France | France | |
| Ola | 10,000+ | Bengaluru | Karnataka | India | |
| Meta Platforms, Inc. | 10,000+ | Menlo Park | California | United States | |
| 10,000+ | Mountain View | California | United States | | |
| NADRA | 10,000+ | Islamabad | Islamabad | Pakistan | |
| iQor | 10,000+ | Fort Lauderdale | Florida | United States | |
| Support Services Group | 10,000+ | Waco | Texas | United States | |
| Buzzworks | 10,000+ | Chennai | Tamil Nadu | India | |
| Prime BPO | 10,000+ | Daultala | Punjab | Pakistan | |
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VICIdial Customers by Products and Services
The top three products and services offering customers that use VICIdial for Live Chat are Lead Generation (25), Customer Service (25), Cloud Services (22).
Customers
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VICIdial Customers by Employee Size
The majority of VICIdial's customers for the live-chat category fall in the company size of 100 - 249 employees (175 companies), 20 - 49 employees (151 companies), 250 - 499 employees (111 companies).
Employee Size
VICIdial Customers by Geography
The top three geographies of VICIdial for live-chat are the United States with 248(41.61%), India with 108(18.12%), Philippines with 50(8.39%) customers respectively.
Customers
Employees of VICIdial
Also see other Products/Services by VICIdial in:
FAQ
Find answers to the most often asked questions by users.
Who are the top VICIdial competitors?
VICIdial’s Top competitors in the live-chat category are Intercom, tawk.to, Zendesk Chat (Formerly Zopim). You can view a full list of VICIdial competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of VICIdial and 40,000 other technologies on the internet. You can also compare VICIdial and its feature with top competitors here : VICIdial vs Intercom VICIdial vs tawk.to VICIdial vs Zendesk Chat (Formerly Zopim).
What is VICIdial customer distribution based on company size?
What is VICIdial market share in the live-chat?
What are the top countries that use VICIdial?
What are the top industries that use VICIdial?
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