Question 1

What are the different markets in which
        PHP Live Chat and
        VICIdial compete against each other?

Accepted Answer

PHP Live Chat and
        VICIdial compete against each other in
        the Live Chat, Cloud Business Telephony, Cloud Contact Center Software, Contact Center, Contact Management.

Question 2

How does the market share of
        PHP Live Chat
        and VICIdial compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        PHP Live Chat has a
        6.15%
        market share in comparison to
        VICIdial’s
        0.05%.
        Since it has a better market share coverage,
        PHP Live Chat holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        VICIdial holds the
        70th spot.

Question 3

How many customers are acquired by
        PHP Live Chat and
        VICIdial in the
        Live Chat segment?

Accepted Answer

PHP Live Chat has
        51,482 customers and
        VICIdial has
        423 customers in the
        Live Chat
        segment. PHP Live Chat has
        51059 more customers than
        VICIdial in this category.

Question 4

What are the countries in which
        PHP Live Chat and
        VICIdial has more customers?

Accepted Answer

PHP Live Chat has more customers in United States, Germany and United Kingdom.
VICIdial has more customers in United States, India and Philippines.

PHP Live Chat Vs VICIdial : In-Depth Comparison

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Comparing the customer bases of PHP Live Chat and VICIdial

Comparing the market share of PHP Live Chat and VICIdial

Compare PHP Live Chat vs VICIdial customers by geography

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