Categories where Freshchat and VICIdial compete
Freshchat
Comparing the customer bases of Freshchat and VICIdial, we can see that Freshchat has 11054 customer(s), while VICIdial has 358 customer(s). In the Live Chat category, with 11054 customer(s) Freshchat stands at 14th place by ranking, while VICIdial with 358 customer(s), is at the 80th place.
Freshchat
14th
11054 Customer
VICIdial
80th
358 Customer
Freshchat has a 1.67% market share in the Live Chat category, while VICIdial has a 0.05% market share in the same space.
Comparing Freshchat and VICIdial customers based on their geographic location, we can see that Freshchat has more customers in United States, United Kingdom and India, while VICIdial has more customers in United States.
Freshchat
VICIdial
Gain actionable insights about the buying patterns of Freshchat vs VICIdial’s target audience.
Freshchat
New
39 Customer
Lost
117 Customer
VICIdial
New
1 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshchat and VICIdial compete against each other?
Freshchat and VICIdial compete against each other in the Live Chat, Cloud Business Telephony, Cloud Contact Center Software, Contact Center, Contact Management.
How does the market share of Freshchat and VICIdial compare in the Live Chat market?
How many customers are acquired by Freshchat and VICIdial in the Live Chat segment?
What are the countries in which Freshchat and VICIdial has more customers?
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