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8x8 Virtual Contact Center

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8x8 Virtual Contact Center allows client to integrate their locations and employees into one unified virtual call center.

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Market Share of 8x8 Virtual Contact Center

Current Customer(s)

558

Market Share (Est.)

0.08%

Ranking

#60

Top Competitors and Alternatives of 8x8 Virtual Contact Center

The top three of 8x8 Virtual Contact Center’s competitors in the Live Chat category are tawk.to with 18.42%, Zendesk Chat (Formerly Zopim) with 14.43%, Intercom with 10.74% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to12206218.42%8x8 Virtual Contact Center vs tawk.to
Zendesk Chat (Formerly Zopim)9560414.43%8x8 Virtual Contact Center vs Zendesk Chat (Formerly Zopim)
Intercom7112710.74%8x8 Virtual Contact Center vs Intercom
PHP Live Chat489377.39%8x8 Virtual Contact Center vs PHP Live Chat
LiveChat339065.12%8x8 Virtual Contact Center vs LiveChat
Zoho SalesIQ302944.57%8x8 Virtual Contact Center vs Zoho SalesIQ
Crisp208223.14%8x8 Virtual Contact Center vs Crisp
Drift151072.28%8x8 Virtual Contact Center vs Drift
Smartsupp149482.26%8x8 Virtual Contact Center vs Smartsupp
Smartsupp Live Chat148842.25%8x8 Virtual Contact Center vs Smartsupp Live Chat
Olark126991.92%8x8 Virtual Contact Center vs Olark
Tidio Chat120651.82%8x8 Virtual Contact Center vs Tidio Chat
Pure Chat118361.79%8x8 Virtual Contact Center vs Pure Chat
Freshchat110511.67%8x8 Virtual Contact Center vs Freshchat
Salesforce Live Agent107251.62%8x8 Virtual Contact Center vs Salesforce Live Agent
GetSiteControl103241.56%8x8 Virtual Contact Center vs GetSiteControl
WhatsHelp97251.47%8x8 Virtual Contact Center vs WhatsHelp
Chatra64570.97%8x8 Virtual Contact Center vs Chatra
Muut62290.94%8x8 Virtual Contact Center vs Muut
Visitor Chat60850.92%8x8 Virtual Contact Center vs Visitor Chat
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Popular Comparisons

Top Competitors and Alternatives of 8x8 Virtual Contact Center

The top three of 8x8 Virtual Contact Center’s competitors in the Live Chat category are tawk.to with 18.42%, Zendesk Chat (Formerly Zopim) with 14.43%, Intercom with 10.74% market share.

8x8 Virtual Contact Center vs tawk.to

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8x8 Virtual Contact Center vs Zendesk Chat (Formerly Zopim)

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8x8 Virtual Contact Center vs Intercom

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8x8 Virtual Contact Center vs PHP Live Chat

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8x8 Virtual Contact Center vs LiveChat

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8x8 Virtual Contact Center vs Zoho SalesIQ

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8x8 Virtual Contact Center vs Crisp

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8x8 Virtual Contact Center vs Drift

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Customers of 8x8 Virtual Contact Center

Around the world in 2024, over 558 companies have started using 8x8 Virtual Contact Center as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
DHL Supply Chain10,000+WestonFloridaUnited States
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CBRE Group, Inc.10,000+Los AngelesCaliforniaUnited States
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ENI SpA10,000+San Donato MilaneseLombardyItaly
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Qatar Petroleum10,000+DohaBaladiyat ad DawhahQatar
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Wipro Ltd10,000+BengaluruKarnatakaIndia
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HCL Technologies Ltd10,000+NoidaUttar PradeshIndia
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Urban Outfitters, Inc.10,000+PhiladelphiaPennsylvaniaUnited States
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CooperSurgical10,000+TrumbullConnecticutUnited States
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transcosmos10,000+TokyoTokyoJapan
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Bass Pro Shops10,000+SpringfieldMissouriUnited States
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8x8 Virtual Contact Center Customers by Products and Services

The top three products and services offering customers that use 8x8 Virtual Contact Center for Live Chat are Customer Service (9), Education (8), Accessories (8).

Customers

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8x8 Virtual Contact Center Customers by Employee Size

The majority of 8x8 Virtual Contact Center's customers for the live-chat category fall in the company size of 100 - 249 employees (97 companies), 0 - 9 employees (96 companies), 20 - 49 employees (81 companies).

Employee Size

8x8 Virtual Contact Center Customers by Geography

The top three geographies of 8x8 Virtual Contact Center for live-chat are the United States with 335(63.45%), United Kingdom with 103(19.51%), Canada with 30(5.68%) customers respectively.

Customers

Employees of 8x8 Virtual Contact Center

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Also see other Products/Services by 8x8 Virtual Contact Center in:

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FAQ

Find answers to the most often asked questions by users.

Who are the top 8x8 Virtual Contact Center competitors?

8x8 Virtual Contact Center’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. You can view a full list of 8x8 Virtual Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of 8x8 Virtual Contact Center and 40,000 other technologies on the internet. You can also compare 8x8 Virtual Contact Center and its feature with top competitors here : 8x8 Virtual Contact Center vs tawk.to 8x8 Virtual Contact Center vs Zendesk Chat (Formerly Zopim) 8x8 Virtual Contact Center vs Intercom.

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What is 8x8 Virtual Contact Center customer distribution based on company size?

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What is 8x8 Virtual Contact Center market share in the live-chat?

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What are the top countries that use 8x8 Virtual Contact Center?

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What are the top industries that use 8x8 Virtual Contact Center?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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