SpiceCSM
SpiceCSM is a web based on-demand platform for increasing the efficiency of their contact center agents. Designed as a point solution, SpiceCSM Guided...Read more
Market Share of SpiceCSM
Current Customer(s)
22
Market Share (Est.)
0.00%
Ranking
#93
Top Competitors and Alternatives of SpiceCSM
The top three of SpiceCSM’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 937753 | 73.95% | SpiceCSM vs Wix |
| Zendesk | 166487 | 13.13% | SpiceCSM vs Zendesk |
| Freshworks | 33684 | 2.66% | SpiceCSM vs Freshworks |
| Agile CRM | 31749 | 2.50% | SpiceCSM vs Agile CRM |
| Salesforce Service Cloud | 14100 | 1.11% | SpiceCSM vs Salesforce Service Cloud |
| Mitel | 8683 | 0.68% | SpiceCSM vs Mitel |
| LiveAgent | 7609 | 0.60% | SpiceCSM vs LiveAgent |
| Bitrix24 | 7021 | 0.55% | SpiceCSM vs Bitrix24 |
| Genesys | 5563 | 0.44% | SpiceCSM vs Genesys |
| Zoho Desk | 5243 | 0.41% | SpiceCSM vs Zoho Desk |
| Wipro | 4390 | 0.35% | SpiceCSM vs Wipro |
| Avaya Contact Center | 3961 | 0.31% | SpiceCSM vs Avaya Contact Center |
| NICE inContact | 3446 | 0.27% | SpiceCSM vs NICE inContact |
| PICS | 3195 | 0.25% | SpiceCSM vs PICS |
| Five9 | 3078 | 0.24% | SpiceCSM vs Five9 |
| Genesys PureCloud | 3021 | 0.24% | SpiceCSM vs Genesys PureCloud |
| LogMeIn Rescue | 2675 | 0.21% | SpiceCSM vs LogMeIn Rescue |
| Aircall | 2447 | 0.19% | SpiceCSM vs Aircall |
| Comm100 Live Chat | 2266 | 0.18% | SpiceCSM vs Comm100 Live Chat |
| Verint | 2219 | 0.17% | SpiceCSM vs Verint |
Popular Comparisons
Top Competitors and Alternatives of SpiceCSM
The top three of SpiceCSM’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
SpiceCSM vs Wix
SpiceCSM vs Zendesk
SpiceCSM vs Freshworks
SpiceCSM vs Agile CRM
SpiceCSM vs Salesforce Service Cloud
SpiceCSM vs Mitel
SpiceCSM vs LiveAgent
SpiceCSM vs Bitrix24
Customers of SpiceCSM
Around the world in 2024, over 22 companies have started using SpiceCSM as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Aetna | 10,000+ | Hartford | Connecticut | United States |     |
| Vonage Holdings Corp. | 1,000 - 4,999 | Edison | New Jersey | United States | |
| Path Forward | 250 - 499 | Cincinnati | Ohio | United States | |
| Frontline Call Center | 100 - 249 | Friday Harbor | Washington | United States | |
| North Bay Technology Development | 10 - 19 | Potsdam | New York | United States | |
| TCN | 100 - 249 | Saint George | Utah | United States | |
| FunnL | 100 - 249 | Hyderabad | Telangana | India | |
| TCN | 100 - 249 | Saint George | Utah | United States | |
| Sparkhound | 100 - 249 | Baton Rouge | Louisiana | United States | |
| Fused Solutions | 50 - 99 | Potsdam | New York | United States | |
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SpiceCSM Customers by Products and Services
The top three products and services offering customers that use SpiceCSM for Contact Center are Unified Communications (3), Video Conferencing (2), Consulting (2).
Customers
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SpiceCSM Customers by Employee Size
The majority of SpiceCSM's customers for the contact-center category fall in the company size of 100 - 249 employees (5 companies), 20 - 49 employees (5 companies), 10 - 19 employees (3 companies).
Employee Size
SpiceCSM Customers by Geography
The top three geographies of SpiceCSM for contact-center are the United States with 17(77.27%), India with 3(13.64%), Poland with 2(9.09%) customers respectively.
Customers
Employees of SpiceCSM
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FAQ
Find answers to the most often asked questions by users.
Who are the top SpiceCSM competitors?
SpiceCSM’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of SpiceCSM competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of SpiceCSM and 40,000 other technologies on the internet. You can also compare SpiceCSM and its feature with top competitors here : SpiceCSM vs Wix SpiceCSM vs Zendesk SpiceCSM vs Freshworks.
What is SpiceCSM customer distribution based on company size?
What is SpiceCSM market share in the contact-center?
What are the top countries that use SpiceCSM?
What are the top industries that use SpiceCSM?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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