Zoom Contact Center is an omnichannel contact center that helps businesses deliver prompt, accurate, and highly personalized customer experiences that...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Zoom Contact Center’s competitors in the Contact Center category are Wix with 81.34%, Zendesk with 8.69%, Agile CRM with 2.03% market share.
Popular Comparisons
The top three of Zoom Contact Center’s competitors in the Contact Center category are Wix with 81.34%, Zendesk with 8.69%, Agile CRM with 2.03% market share.
Zoom Contact Center vs Wix
Zoom Contact Center vs Zendesk
Zoom Contact Center vs Agile CRM
Zoom Contact Center vs Freshworks
Zoom Contact Center vs Salesforce Service Cloud
Zoom Contact Center vs Mitel
Zoom Contact Center vs Bitrix24
Zoom Contact Center vs Genesys
Around the world in 2025, over 371 companies have started using Zoom Contact Center as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Ubiquity | 10,000+ | New York City | New York | United States | |
| Orange Business | 10,000+ | Paris | Ile-de-France | France | |
| Centene Corporation | 10,000+ | St. Louis | Missouri | United States | |
| Autodesk | 10,000+ | San Francisco | California | United States | |
| Johnson & Johnson | 10,000+ | New Brunswick | New Jersey | United States | |
| Lumen Technologies | 10,000+ | Monroe | Louisiana | United States | |
| Boehringer Ingelheim | 10,000+ | Mainz | Rheinland-Pfalz | Germany | |
| CDW | 10,000+ | Vernon Hills | Illinois | United States | |
| Wipro | 10,000+ | Bengaluru | Karnataka | India | |
| AT&T | 10,000+ | Dallas | Texas | United States |
The top three products and services offering customers that use Zoom Contact Center for Contact Center are Cloud Services (17), Asset Management (16), Investment Banking (16).
Customers
The majority of Zoom Contact Center's customers for the contact-center category fall in the company size of 10,000+ employees (96 companies), 1,000 - 4,999 employees (84 companies), 100 - 249 employees (46 companies).
Employee Size
The top three geographies of Zoom Contact Center for contact-center are the United States with 243(77.88%), United Kingdom with 12(3.85%), Australia with 10(3.21%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Zoom Contact Center competitors?
Zoom Contact Center’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Zoom Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoom Contact Center and 40,000 other technologies on the internet. You can also compare Zoom Contact Center and its feature with top competitors here : Zoom Contact Center vs Wix Zoom Contact Center vs Zendesk Zoom Contact Center vs Agile CRM.
What is Zoom Contact Center customer distribution based on company size?
What is Zoom Contact Center market share in the contact-center?
What are the top countries that use Zoom Contact Center?
What are the top industries that use Zoom Contact Center?
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