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Avaya Aura Call Center Elite

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Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance.

Contact Center
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Market Share of Avaya Aura Call Center Elite

Current Customer(s)

241

Market Share (Est.)

0.02%

Ranking

#40

Top Competitors and Alternatives of Avaya Aura Call Center Elite

The top three of Avaya Aura Call Center Elite’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix126466980.08%Avaya Aura Call Center Elite vs Wix
Zendesk16470710.43%Avaya Aura Call Center Elite vs Zendesk
Freshworks343042.17%Avaya Aura Call Center Elite vs Freshworks
Agile CRM279701.77%Avaya Aura Call Center Elite vs Agile CRM
Salesforce Service Cloud90900.58%Avaya Aura Call Center Elite vs Salesforce Service Cloud
Bitrix2483530.53%Avaya Aura Call Center Elite vs Bitrix24
Mitel73710.47%Avaya Aura Call Center Elite vs Mitel
LiveAgent66630.42%Avaya Aura Call Center Elite vs LiveAgent
Zoho Desk51790.33%Avaya Aura Call Center Elite vs Zoho Desk
Genesys45400.29%Avaya Aura Call Center Elite vs Genesys
Wipro36940.23%Avaya Aura Call Center Elite vs Wipro
PICS36290.23%Avaya Aura Call Center Elite vs PICS
Avaya Contact Center33430.21%Avaya Aura Call Center Elite vs Avaya Contact Center
NICE inContact29260.19%Avaya Aura Call Center Elite vs NICE inContact
Genesys PureCloud28420.18%Avaya Aura Call Center Elite vs Genesys PureCloud
Five927340.17%Avaya Aura Call Center Elite vs Five9
Aircall26890.17%Avaya Aura Call Center Elite vs Aircall
LogMeIn Rescue24690.16%Avaya Aura Call Center Elite vs LogMeIn Rescue
Comm100 Live Chat21870.14%Avaya Aura Call Center Elite vs Comm100 Live Chat
Verint18600.12%Avaya Aura Call Center Elite vs Verint
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Popular Comparisons

Top Competitors and Alternatives of Avaya Aura Call Center Elite

The top three of Avaya Aura Call Center Elite’s competitors in the Contact Center category are Wix with 80.08%, Zendesk with 10.43%, Freshworks with 2.17% market share.

Avaya Aura Call Center Elite vs Wix

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Avaya Aura Call Center Elite vs Zendesk

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Avaya Aura Call Center Elite vs Freshworks

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Avaya Aura Call Center Elite vs Agile CRM

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Avaya Aura Call Center Elite vs Salesforce Service Cloud

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Avaya Aura Call Center Elite vs Bitrix24

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Avaya Aura Call Center Elite vs Mitel

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Avaya Aura Call Center Elite vs LiveAgent

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Customers of Avaya Aura Call Center Elite

Around the world in 2025, over 241 companies have started using Avaya Aura Call Center Elite as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Orange Business Services10,000+ParisIle-de-FranceFrance
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Randstad10,000+AtlantaGeorgiaUnited States
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AXA10,000+ParisIle-de-FranceFrance
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AT&T10,000+DallasTexasUnited States
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HCL Technologies10,000+NoidaUttar PradeshIndia
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Avnet, Inc.10,000+PhoenixArizonaUnited States
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IBM10,000+ArmonkNew YorkUnited States
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Nordstrom10,000+SeattleWashingtonUnited States
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Avaya10,000+Santa ClaraCaliforniaUnited States
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IMTECH10,000+GoudaSouth HollandNetherlands
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Avaya Aura Call Center Elite Customers by Products and Services

The top three products and services offering customers that use Avaya Aura Call Center Elite for Contact Center are Healthcare Services (12), Cybersecurity (10), Rehabilitation Services (9).

Customers

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Avaya Aura Call Center Elite Customers by Employee Size

The majority of Avaya Aura Call Center Elite's customers for the contact-center category fall in the company size of 10,000+ employees (83 companies), 1,000 - 4,999 employees (45 companies), 5,000 - 9,999 employees (34 companies).

Employee Size

Avaya Aura Call Center Elite Customers by Geography

The top three geographies of Avaya Aura Call Center Elite for contact-center are the United States with 178(81.65%), India with 9(4.13%), Canada with 7(3.21%) customers respectively.

Customers

Employees of Avaya Aura Call Center Elite

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Also see other Products/Services by Avaya Aura Call Center Elite in:

Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Avaya Aura Call Center Elite competitors?

Avaya Aura Call Center Elite’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Avaya Aura Call Center Elite competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Avaya Aura Call Center Elite and 40,000 other technologies on the internet. You can also compare Avaya Aura Call Center Elite and its feature with top competitors here : Avaya Aura Call Center Elite vs Wix Avaya Aura Call Center Elite vs Zendesk Avaya Aura Call Center Elite vs Freshworks.

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What is Avaya Aura Call Center Elite customer distribution based on company size?

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What is Avaya Aura Call Center Elite market share in the contact-center?

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What are the top countries that use Avaya Aura Call Center Elite?

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What are the top industries that use Avaya Aura Call Center Elite?

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