Livevox cloud-based contact center solutions leverage multiple channels to combine voice, text and email and meet the consumer on their channel of cho...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Livevox’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1702360 | 79.99% | Livevox vs Wix |
| Zendesk | 180414 | 8.48% | Livevox vs Zendesk |
| Freshworks | 41343 | 1.94% | Livevox vs Freshworks |
| Agile CRM | 40229 | 1.89% | Livevox vs Agile CRM |
| Salesforce Service Cloud | 15895 | 0.75% | Livevox vs Salesforce Service Cloud |
| Mitel | 15868 | 0.75% | Livevox vs Mitel |
| Genesys | 11246 | 0.53% | Livevox vs Genesys |
| Genesys PureCloud | 10554 | 0.50% | Livevox vs Genesys PureCloud |
| Bitrix24 | 10043 | 0.47% | Livevox vs Bitrix24 |
| Wipro | 8415 | 0.40% | Livevox vs Wipro |
| Avaya Contact Center | 8316 | 0.39% | Livevox vs Avaya Contact Center |
| Zoho Desk | 7296 | 0.34% | Livevox vs Zoho Desk |
| LiveAgent | 6018 | 0.28% | Livevox vs LiveAgent |
| Five9 | 4952 | 0.23% | Livevox vs Five9 |
| Verint | 4710 | 0.22% | Livevox vs Verint |
| PICS | 4582 | 0.22% | Livevox vs PICS |
| Aircall | 4225 | 0.20% | Livevox vs Aircall |
| NICE inContact | 3650 | 0.17% | Livevox vs NICE inContact |
| Genesys Contact Center | 3151 | 0.15% | Livevox vs Genesys Contact Center |
| Talkdesk | 2849 | 0.13% | Livevox vs Talkdesk |
Popular Comparisons
The top three of Livevox’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
Livevox vs Wix
Livevox vs Zendesk
Livevox vs Freshworks
Livevox vs Agile CRM
Livevox vs Salesforce Service Cloud
Livevox vs Mitel
Livevox vs Genesys
Livevox vs Genesys PureCloud
Around the world in 2026, over 342 companies have started using Livevox as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Alorica | 10,000+ | Irvine | California | United States | |
| Fifth Third Bank | 10,000+ | Cincinnati | Ohio | United States | |
| Support Services Group | 10,000+ | Waco | Texas | United States | |
| Nco Group | 10,000+ | Horsham | Pennsylvania | United States | |
| Toyota | 10,000+ | Toyota | Aichi | Japan | |
| JPMorgan Chase | 10,000+ | New York City | New York | United States | |
| Insight Global | 10,000+ | Atlanta | Georgia | United States | |
| iQor | 10,000+ | Fort Lauderdale | Florida | United States | |
| Kohl's | 10,000+ | Menomonee Falls | Wisconsin | United States | |
| FactSet | 10,000+ | Norwalk | Connecticut | United States |
The top three products and services offering customers that use Livevox for Contact Center are Financial Services (23), Debt Collection (14), Wealth Management (13).
Customers
The majority of Livevox's customers for the contact-center category fall in the company size of 10,000+ employees (79 companies), 1,000 - 4,999 employees (59 companies), 100 - 249 employees (52 companies).
Employee Size
The top three geographies of Livevox for contact-center are the United States with 276(85.45%), United Kingdom with 10(3.10%), India with 7(2.17%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Livevox competitors?
Livevox’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Livevox competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Livevox and 40,000 other technologies on the internet. You can also compare Livevox and its feature with top competitors here : Livevox vs Wix Livevox vs Zendesk Livevox vs Freshworks.
What is Livevox customer distribution based on company size?
What is Livevox market share in the contact-center?
What are the top countries that use Livevox?
What are the top industries that use Livevox?
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