Livevox
Livevox cloud-based contact center solutions leverage multiple channels to combine voice, text and email and meet the consumer on their channel of cho...Read more
Market Share of Livevox
Current Customer(s)
153
Market Share (Est.)
0.01%
Ranking
#51
Top Competitors and Alternatives of Livevox
The top three of Livevox’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 940708 | 72.29% | Livevox vs Wix |
| Zendesk | 169150 | 13.00% | Livevox vs Zendesk |
| Freshworks | 34777 | 2.67% | Livevox vs Freshworks |
| Agile CRM | 31756 | 2.44% | Livevox vs Agile CRM |
| Bitrix24 | 20995 | 1.61% | Livevox vs Bitrix24 |
| Salesforce Service Cloud | 15062 | 1.16% | Livevox vs Salesforce Service Cloud |
| Mitel | 11693 | 0.90% | Livevox vs Mitel |
| LiveAgent | 7556 | 0.58% | Livevox vs LiveAgent |
| Genesys | 6710 | 0.52% | Livevox vs Genesys |
| Wipro | 5943 | 0.46% | Livevox vs Wipro |
| Zoho Desk | 5384 | 0.41% | Livevox vs Zoho Desk |
| Avaya Contact Center | 5292 | 0.41% | Livevox vs Avaya Contact Center |
| NICE inContact | 3532 | 0.27% | Livevox vs NICE inContact |
| Five9 | 3428 | 0.26% | Livevox vs Five9 |
| PICS | 3199 | 0.25% | Livevox vs PICS |
| Genesys PureCloud | 3084 | 0.24% | Livevox vs Genesys PureCloud |
| LogMeIn Rescue | 2773 | 0.21% | Livevox vs LogMeIn Rescue |
| Verint | 2696 | 0.21% | Livevox vs Verint |
| Aircall | 2550 | 0.20% | Livevox vs Aircall |
| Comm100 Live Chat | 2272 | 0.17% | Livevox vs Comm100 Live Chat |
Popular Comparisons
Top Competitors and Alternatives of Livevox
The top three of Livevox’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
Livevox vs Wix
Livevox vs Zendesk
Livevox vs Freshworks
Livevox vs Agile CRM
Livevox vs Bitrix24
Livevox vs Salesforce Service Cloud
Livevox vs Mitel
Livevox vs LiveAgent
Customers of Livevox
Around the world in 2024, over 153 companies have started using Livevox as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Falck A/S | 10,000+ | Copenhagen | Capital Region | Denmark |    |
| ADT, Inc. | 10,000+ | Boca Raton | Florida | United States |  |
| Quest Diagnostics Incorporated | 10,000+ | Secaucus | New Jersey | United States | |
| PayPal Holdings, Inc. | 10,000+ | San Jose | California | United States | |
| FIS | 10,000+ | Jacksonville | Florida | United States | |
| U.S. Bancorp | 10,000+ | Minneapolis | Minnesota | United States | |
| Sutherland Global Services, Inc. | 10,000+ | Pittsford | New York | United States | |
| DIRECTV | 10,000+ | El Segundo | California | United States | |
| UnitedHealth Group Incorporated | 10,000+ | Minnetonka Mills | Minnesota | United States | |
| Firstsource | 10,000+ | Mumbai | Maharashtra | India | |
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Livevox Customers by Products and Services
The top three products and services offering customers that use Livevox for Contact Center are Financial Services (16), Accounts Receivable Management (10), Collections (10).
Customers
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Livevox Customers by Employee Size
The majority of Livevox's customers for the contact-center category fall in the company size of 100 - 249 employees (32 companies), 1,000 - 4,999 employees (29 companies), 10,000+ employees (22 companies).
Employee Size
Livevox Customers by Geography
The top three geographies of Livevox for contact-center are the United States with 138(90.20%), India with 8(5.23%), United Kingdom with 2(1.31%) customers respectively.
Customers
Employees of Livevox
Also see other Products/Services by Livevox in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Livevox competitors?
Livevox’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Livevox competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Livevox and 40,000 other technologies on the internet. You can also compare Livevox and its feature with top competitors here : Livevox vs Wix Livevox vs Zendesk Livevox vs Freshworks.
What is Livevox customer distribution based on company size?
What is Livevox market share in the contact-center?
What are the top countries that use Livevox?
What are the top industries that use Livevox?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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