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ProcedureFlow

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ProcedureFlow is a cloud-based knowledge management software which enables enterprises to create simple & effective visual maps to represent expert kn...Read more

Contact Center
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Market Share of ProcedureFlow

Current Customer(s)

57

Market Share (Est.)

0.00%

Ranking

#92

Top Competitors and Alternatives of ProcedureFlow

The top three of ProcedureFlow’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix170236079.99%ProcedureFlow vs Wix
Zendesk1804148.48%ProcedureFlow vs Zendesk
Freshworks413431.94%ProcedureFlow vs Freshworks
Agile CRM402291.89%ProcedureFlow vs Agile CRM
Salesforce Service Cloud158950.75%ProcedureFlow vs Salesforce Service Cloud
Mitel158680.75%ProcedureFlow vs Mitel
Genesys112460.53%ProcedureFlow vs Genesys
Genesys PureCloud105540.50%ProcedureFlow vs Genesys PureCloud
Bitrix24100430.47%ProcedureFlow vs Bitrix24
Wipro84150.40%ProcedureFlow vs Wipro
Avaya Contact Center83160.39%ProcedureFlow vs Avaya Contact Center
Zoho Desk72960.34%ProcedureFlow vs Zoho Desk
LiveAgent60180.28%ProcedureFlow vs LiveAgent
Five949520.23%ProcedureFlow vs Five9
Verint47100.22%ProcedureFlow vs Verint
PICS45820.22%ProcedureFlow vs PICS
Aircall42250.20%ProcedureFlow vs Aircall
NICE inContact36500.17%ProcedureFlow vs NICE inContact
Genesys Contact Center31510.15%ProcedureFlow vs Genesys Contact Center
Talkdesk28490.13%ProcedureFlow vs Talkdesk
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Popular Comparisons

Top Competitors and Alternatives of ProcedureFlow

The top three of ProcedureFlow’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.

ProcedureFlow vs Wix

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ProcedureFlow vs Zendesk

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ProcedureFlow vs Freshworks

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ProcedureFlow vs Agile CRM

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ProcedureFlow vs Salesforce Service Cloud

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ProcedureFlow vs Mitel

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ProcedureFlow vs Genesys

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ProcedureFlow vs Genesys PureCloud

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Customers of ProcedureFlow

Around the world in 2026, over 56 companies have started using ProcedureFlow as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Public Service Enterprise Group10,000+NewarkNew JerseyUnited States
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AbbVie10,000+North ChicagoIllinoisUnited States
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Concentrix10,000+NewarkCaliforniaUnited States
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J.D. Irving, Limited10,000+Saint JohnNew BrunswickCanada
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Whirlpool10,000+Benton HarborMichiganUnited States
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Masco Corporation10,000+LivoniaMichiganUnited States
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Accenture10,000+DublinLeinsterIreland
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Assurant10,000+AtlantaGeorgiaUnited States
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Heartland Dental10,000+EffinghamIllinoisUnited States
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The Home Depot10,000+AtlantaGeorgiaUnited States
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ProcedureFlow Customers by Products and Services

The top three products and services offering customers that use ProcedureFlow for Contact Center are Consulting (4), Economic Development (3), Cybersecurity (3).

Customers

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ProcedureFlow Customers by Employee Size

The majority of ProcedureFlow's customers for the contact-center category fall in the company size of 10,000+ employees (18 companies), 1,000 - 4,999 employees (13 companies), 250 - 499 employees (8 companies).

Employee Size

ProcedureFlow Customers by Geography

The top three geographies of ProcedureFlow for contact-center are the United States with 28(50.00%), Canada with 21(37.50%), Japan with 1(1.79%) customers respectively.

Customers

Employees of ProcedureFlow

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Also see other Products/Services by ProcedureFlow in:

Customer Loyalty
Contact Center
Customer Experience
Productivity
Knowledge Management

FAQ

Find answers to the most often asked questions by users.

Who are the top ProcedureFlow competitors?

ProcedureFlow’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of ProcedureFlow competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ProcedureFlow and 40,000 other technologies on the internet. You can also compare ProcedureFlow and its feature with top competitors here : ProcedureFlow vs Wix ProcedureFlow vs Zendesk ProcedureFlow vs Freshworks.

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What is ProcedureFlow customer distribution based on company size?

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What is ProcedureFlow market share in the contact-center?

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What are the top countries that use ProcedureFlow?

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What are the top industries that use ProcedureFlow?

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