ProcedureFlow is a cloud-based knowledge management software which enables enterprises to create simple & effective visual maps to represent expert kn...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of ProcedureFlow’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1702360 | 79.99% | ProcedureFlow vs Wix |
| Zendesk | 180414 | 8.48% | ProcedureFlow vs Zendesk |
| Freshworks | 41343 | 1.94% | ProcedureFlow vs Freshworks |
| Agile CRM | 40229 | 1.89% | ProcedureFlow vs Agile CRM |
| Salesforce Service Cloud | 15895 | 0.75% | ProcedureFlow vs Salesforce Service Cloud |
| Mitel | 15868 | 0.75% | ProcedureFlow vs Mitel |
| Genesys | 11246 | 0.53% | ProcedureFlow vs Genesys |
| Genesys PureCloud | 10554 | 0.50% | ProcedureFlow vs Genesys PureCloud |
| Bitrix24 | 10043 | 0.47% | ProcedureFlow vs Bitrix24 |
| Wipro | 8415 | 0.40% | ProcedureFlow vs Wipro |
| Avaya Contact Center | 8316 | 0.39% | ProcedureFlow vs Avaya Contact Center |
| Zoho Desk | 7296 | 0.34% | ProcedureFlow vs Zoho Desk |
| LiveAgent | 6018 | 0.28% | ProcedureFlow vs LiveAgent |
| Five9 | 4952 | 0.23% | ProcedureFlow vs Five9 |
| Verint | 4710 | 0.22% | ProcedureFlow vs Verint |
| PICS | 4582 | 0.22% | ProcedureFlow vs PICS |
| Aircall | 4225 | 0.20% | ProcedureFlow vs Aircall |
| NICE inContact | 3650 | 0.17% | ProcedureFlow vs NICE inContact |
| Genesys Contact Center | 3151 | 0.15% | ProcedureFlow vs Genesys Contact Center |
| Talkdesk | 2849 | 0.13% | ProcedureFlow vs Talkdesk |
Popular Comparisons
The top three of ProcedureFlow’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
ProcedureFlow vs Wix
ProcedureFlow vs Zendesk
ProcedureFlow vs Freshworks
ProcedureFlow vs Agile CRM
ProcedureFlow vs Salesforce Service Cloud
ProcedureFlow vs Mitel
ProcedureFlow vs Genesys
ProcedureFlow vs Genesys PureCloud
Around the world in 2026, over 56 companies have started using ProcedureFlow as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Public Service Enterprise Group | 10,000+ | Newark | New Jersey | United States | |
| AbbVie | 10,000+ | North Chicago | Illinois | United States | |
| Concentrix | 10,000+ | Newark | California | United States | |
| J.D. Irving, Limited | 10,000+ | Saint John | New Brunswick | Canada | |
| Whirlpool | 10,000+ | Benton Harbor | Michigan | United States | |
| Masco Corporation | 10,000+ | Livonia | Michigan | United States | |
| Accenture | 10,000+ | Dublin | Leinster | Ireland | |
| Assurant | 10,000+ | Atlanta | Georgia | United States | |
| Heartland Dental | 10,000+ | Effingham | Illinois | United States | |
| The Home Depot | 10,000+ | Atlanta | Georgia | United States |
The top three products and services offering customers that use ProcedureFlow for Contact Center are Consulting (4), Economic Development (3), Cybersecurity (3).
Customers
The majority of ProcedureFlow's customers for the contact-center category fall in the company size of 10,000+ employees (18 companies), 1,000 - 4,999 employees (13 companies), 250 - 499 employees (8 companies).
Employee Size
The top three geographies of ProcedureFlow for contact-center are the United States with 28(50.00%), Canada with 21(37.50%), Japan with 1(1.79%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top ProcedureFlow competitors?
ProcedureFlow’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of ProcedureFlow competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ProcedureFlow and 40,000 other technologies on the internet. You can also compare ProcedureFlow and its feature with top competitors here : ProcedureFlow vs Wix ProcedureFlow vs Zendesk ProcedureFlow vs Freshworks.
What is ProcedureFlow customer distribution based on company size?
What is ProcedureFlow market share in the contact-center?
What are the top countries that use ProcedureFlow?
What are the top industries that use ProcedureFlow?
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