ProcedureFlow is a cloud-based knowledge management software which enables enterprises to create simple & effective visual maps to represent expert kn...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of ProcedureFlow’s competitors in the Contact Center category are Wix with 82.49%, Zendesk with 8.19%, Agile CRM with 1.96% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1727317 | 82.49% | ProcedureFlow vs Wix |
| Zendesk | 171504 | 8.19% | ProcedureFlow vs Zendesk |
| Agile CRM | 41093 | 1.96% | ProcedureFlow vs Agile CRM |
| Freshworks | 35701 | 1.70% | ProcedureFlow vs Freshworks |
| Salesforce Service Cloud | 10613 | 0.51% | ProcedureFlow vs Salesforce Service Cloud |
| Mitel | 9398 | 0.45% | ProcedureFlow vs Mitel |
| Bitrix24 | 9359 | 0.45% | ProcedureFlow vs Bitrix24 |
| Genesys PureCloud | 9267 | 0.44% | ProcedureFlow vs Genesys PureCloud |
| Genesys | 7344 | 0.35% | ProcedureFlow vs Genesys |
| Zoho Desk | 6016 | 0.29% | ProcedureFlow vs Zoho Desk |
| LiveAgent | 5967 | 0.28% | ProcedureFlow vs LiveAgent |
| Wipro | 5028 | 0.24% | ProcedureFlow vs Wipro |
| Avaya Contact Center | 4804 | 0.23% | ProcedureFlow vs Avaya Contact Center |
| PICS | 4779 | 0.23% | ProcedureFlow vs PICS |
| Aircall | 3436 | 0.16% | ProcedureFlow vs Aircall |
| Five9 | 3410 | 0.16% | ProcedureFlow vs Five9 |
| Verint | 3263 | 0.16% | ProcedureFlow vs Verint |
| NICE inContact | 3033 | 0.14% | ProcedureFlow vs NICE inContact |
| LogMeIn Rescue | 2331 | 0.11% | ProcedureFlow vs LogMeIn Rescue |
| Talkdesk | 2277 | 0.11% | ProcedureFlow vs Talkdesk |
Popular Comparisons
The top three of ProcedureFlow’s competitors in the Contact Center category are Wix with 82.49%, Zendesk with 8.19%, Agile CRM with 1.96% market share.
ProcedureFlow vs Wix
ProcedureFlow vs Zendesk
ProcedureFlow vs Agile CRM
ProcedureFlow vs Freshworks
ProcedureFlow vs Salesforce Service Cloud
ProcedureFlow vs Mitel
ProcedureFlow vs Bitrix24
ProcedureFlow vs Genesys PureCloud
Around the world in 2026, over 40 companies have started using ProcedureFlow as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Masco Corporation | 10,000+ | Livonia | Michigan | United States | |
| City Of Dallas | 10,000+ | Dallas | Texas | United States | |
| Assurant | 10,000+ | Atlanta | Georgia | United States | |
| Wyndham Hotels & Resorts | 10,000+ | Parsippany | New Jersey | United States | |
| Heartland Dental | 10,000+ | Effingham | Illinois | United States | |
| Whirlpool | 10,000+ | Benton Harbor | Michigan | United States | |
| Whirlpool Corporation | 10,000+ | Benton Harbor | Michigan | United States | |
| The Home Depot | 10,000+ | Atlanta | Georgia | United States | |
| J.D. Irving, Limited | 10,000+ | Saint John | New Brunswick | Canada | |
| St.George Bank | 5,000 - 9,999 | Sydney | New South Wales | Australia |
The top three products and services offering customers that use ProcedureFlow for Contact Center are Training (3), Fintech (3), Parks and Recreation (3).
Customers
The majority of ProcedureFlow's customers for the contact-center category fall in the company size of 10,000+ employees (12 companies), 1,000 - 4,999 employees (9 companies), 250 - 499 employees (8 companies).
Employee Size
The top three geographies of ProcedureFlow for contact-center are the United States with 20(50.00%), Canada with 16(40.00%), United Kingdom with 1(2.50%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top ProcedureFlow competitors?
ProcedureFlow’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of ProcedureFlow competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ProcedureFlow and 40,000 other technologies on the internet. You can also compare ProcedureFlow and its feature with top competitors here : ProcedureFlow vs Wix ProcedureFlow vs Zendesk ProcedureFlow vs Agile CRM.
What is ProcedureFlow customer distribution based on company size?
What is ProcedureFlow market share in the contact-center?
What are the top countries that use ProcedureFlow?
What are the top industries that use ProcedureFlow?
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