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Genesys Outbound

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Genesys Outbound provides an innovative and tightly integrated outbound dialing solution that maximizes agent utilization and reduces call abandonment...Read more

Contact Center
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Market Share of Genesys Outbound

Current Customer(s)

536

Market Share (Est.)

0.03%

Ranking

#33

Top Competitors and Alternatives of Genesys Outbound

The top three of Genesys Outbound’s competitors in the Contact Center category are Wix with 79.21%, Zendesk with 10.44%, Agile CRM with 2.78% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix125506279.21%Genesys Outbound vs Wix
Zendesk16548210.44%Genesys Outbound vs Zendesk
Agile CRM441042.78%Genesys Outbound vs Agile CRM
Freshworks320982.03%Genesys Outbound vs Freshworks
Salesforce Service Cloud81600.51%Genesys Outbound vs Salesforce Service Cloud
Bitrix2480940.51%Genesys Outbound vs Bitrix24
Mitel73560.46%Genesys Outbound vs Mitel
LiveAgent66790.42%Genesys Outbound vs LiveAgent
Zoho Desk52070.33%Genesys Outbound vs Zoho Desk
Genesys45520.29%Genesys Outbound vs Genesys
Wipro36520.23%Genesys Outbound vs Wipro
PICS35930.23%Genesys Outbound vs PICS
Avaya Contact Center33020.21%Genesys Outbound vs Avaya Contact Center
NICE inContact28830.18%Genesys Outbound vs NICE inContact
Aircall27960.18%Genesys Outbound vs Aircall
Five927760.18%Genesys Outbound vs Five9
Genesys PureCloud27730.18%Genesys Outbound vs Genesys PureCloud
Verint26610.17%Genesys Outbound vs Verint
LogMeIn Rescue23150.15%Genesys Outbound vs LogMeIn Rescue
Comm100 Live Chat20990.13%Genesys Outbound vs Comm100 Live Chat
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Popular Comparisons

Top Competitors and Alternatives of Genesys Outbound

The top three of Genesys Outbound’s competitors in the Contact Center category are Wix with 79.21%, Zendesk with 10.44%, Agile CRM with 2.78% market share.

Genesys Outbound vs Wix

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Genesys Outbound vs Zendesk

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Genesys Outbound vs Agile CRM

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Genesys Outbound vs Freshworks

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Genesys Outbound vs Salesforce Service Cloud

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Genesys Outbound vs Bitrix24

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Genesys Outbound vs Mitel

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Genesys Outbound vs LiveAgent

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Customers of Genesys Outbound

Around the world in 2025, over 522 companies have started using Genesys Outbound as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
ANZ10,000+MelbourneVictoriaAustralia
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Walgreens Boots Alliance, Inc.10,000+DeerfieldIllinoisUnited States
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Spherion10,000+AtlantaGeorgiaUnited States
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Standard Chartered Plc10,000+LondonEnglandUnited Kingdom
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SpiceJet Ltd10,000+GurgaonHaryanaIndia
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AdaptHealth10,000+Plymouth MeetingPennsylvaniaUnited States
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Infosys10,000+BengaluruKarnatakaIndia
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Claro Colombia10,000+BogotaBogota D.C.Colombia
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BT Group10,000+LondonEnglandUnited Kingdom
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Australian Taxation Office10,000+CanberraACTAustralia
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Genesys Outbound Customers by Products and Services

The top three products and services offering customers that use Genesys Outbound for Contact Center are Insurance (44), Cloud Services (38), Wealth Management (27).

Customers

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Genesys Outbound Customers by Employee Size

The majority of Genesys Outbound's customers for the contact-center category fall in the company size of 10,000+ employees (196 companies), 1,000 - 4,999 employees (99 companies), 5,000 - 9,999 employees (61 companies).

Employee Size

Genesys Outbound Customers by Geography

The top three geographies of Genesys Outbound for contact-center are the United States with 185(48.68%), Australia with 40(10.53%), United Kingdom with 37(9.74%) customers respectively.

Customers

Employees of Genesys Outbound

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Also see other Products/Services by Genesys Outbound in:

Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys Outbound competitors?

Genesys Outbound’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Genesys Outbound competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys Outbound and 40,000 other technologies on the internet. You can also compare Genesys Outbound and its feature with top competitors here : Genesys Outbound vs Wix Genesys Outbound vs Zendesk Genesys Outbound vs Agile CRM.

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What is Genesys Outbound customer distribution based on company size?

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What is Genesys Outbound market share in the contact-center?

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What are the top countries that use Genesys Outbound?

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What are the top industries that use Genesys Outbound?

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