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Avaya Contact Analyzer

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Avaya Contact Analyzer provides customizable contact center reporting that complements Avaya Call Management System summary level reports. This applic...Read more

Contact Center
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Market Share of Avaya Contact Analyzer

Current Customer(s)

16

Market Share (Est.)

0.00%

Ranking

#102

Top Competitors and Alternatives of Avaya Contact Analyzer

The top three of Avaya Contact Analyzer’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93464072.12%Avaya Contact Analyzer vs Wix
Zendesk16976213.10%Avaya Contact Analyzer vs Zendesk
Freshworks345082.66%Avaya Contact Analyzer vs Freshworks
Agile CRM319102.46%Avaya Contact Analyzer vs Agile CRM
Bitrix24220001.70%Avaya Contact Analyzer vs Bitrix24
Salesforce Service Cloud149711.16%Avaya Contact Analyzer vs Salesforce Service Cloud
Mitel116300.90%Avaya Contact Analyzer vs Mitel
LiveAgent76210.59%Avaya Contact Analyzer vs LiveAgent
Genesys66910.52%Avaya Contact Analyzer vs Genesys
Wipro58940.45%Avaya Contact Analyzer vs Wipro
Zoho Desk53310.41%Avaya Contact Analyzer vs Zoho Desk
Avaya Contact Center52820.41%Avaya Contact Analyzer vs Avaya Contact Center
Five934010.26%Avaya Contact Analyzer vs Five9
NICE inContact33910.26%Avaya Contact Analyzer vs NICE inContact
PICS32030.25%Avaya Contact Analyzer vs PICS
Genesys PureCloud30500.24%Avaya Contact Analyzer vs Genesys PureCloud
LogMeIn Rescue27560.21%Avaya Contact Analyzer vs LogMeIn Rescue
Verint26870.21%Avaya Contact Analyzer vs Verint
Aircall25100.19%Avaya Contact Analyzer vs Aircall
Comm100 Live Chat22520.17%Avaya Contact Analyzer vs Comm100 Live Chat
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Popular Comparisons

Top Competitors and Alternatives of Avaya Contact Analyzer

The top three of Avaya Contact Analyzer’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

Avaya Contact Analyzer vs Wix

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Avaya Contact Analyzer vs Zendesk

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Avaya Contact Analyzer vs Freshworks

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Avaya Contact Analyzer vs Agile CRM

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Avaya Contact Analyzer vs Bitrix24

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Avaya Contact Analyzer vs Salesforce Service Cloud

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Avaya Contact Analyzer vs Mitel

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Avaya Contact Analyzer vs LiveAgent

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Customers of Avaya Contact Analyzer

Around the world in 2024, over 16 companies have started using Avaya Contact Analyzer as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Concentrix Corporation10,000+FremontCaliforniaUnited States
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Goldman Sachs Group, Inc.10,000+New York CityNew YorkUnited States
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Aetna10,000+HartfordConnecticutUnited States
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AT&T, Inc.10,000+DallasTexasUnited States
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Frontier Communications Company10,000+NorwalkConnecticutUnited States
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Avaya Holdings Corp.5,000 - 9,999Santa ClaraCaliforniaUnited States
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MSC Industrial Direct Co. Inc5,000 - 9,999MelvilleNew YorkUnited States
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Trellis Company500 - 999Round RockTexasUnited States
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Verizon Business0 - 9MorrisvilleNorth CarolinaUnited States
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Demarcc Solutions Inc.0 - 9Los AngelesCaliforniaUnited States
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Avaya Contact Analyzer Customers by Products and Services

The top three products and services offering customers that use Avaya Contact Analyzer for Contact Center are International Services (2), Digital Marketing (2), Cloud Services (2).

Customers

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Avaya Contact Analyzer Customers by Employee Size

The majority of Avaya Contact Analyzer's customers for the contact-center category fall in the company size of 10,000+ employees (8 companies), 1,000 - 4,999 employees (2 companies), 0 - 9 employees (2 companies).

Employee Size

Avaya Contact Analyzer Customers by Geography

The top three geographies of Avaya Contact Analyzer for contact-center are the United States with 14(87.50%), United Kingdom with 1(6.25%), Sri Lanka with 1(6.25%) customers respectively.

Customers

Employees of Avaya Contact Analyzer

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Also see other Products/Services by Avaya Contact Analyzer in:

Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Avaya Contact Analyzer competitors?

Avaya Contact Analyzer’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Avaya Contact Analyzer competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Avaya Contact Analyzer and 40,000 other technologies on the internet. You can also compare Avaya Contact Analyzer and its feature with top competitors here : Avaya Contact Analyzer vs Wix Avaya Contact Analyzer vs Zendesk Avaya Contact Analyzer vs Freshworks.

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What is Avaya Contact Analyzer customer distribution based on company size?

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What is Avaya Contact Analyzer market share in the contact-center?

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What are the top countries that use Avaya Contact Analyzer?

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What are the top industries that use Avaya Contact Analyzer?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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