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Desk.com Chat

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Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Contact Center
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Market Share of Desk.com Chat

Current Customer(s)

1042

Market Share (Est.)

0.08%

Ranking

#26

Top Competitors and Alternatives of Desk.com Chat

The top three of Desk.com Chat’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93464072.12%Desk.com Chat vs Wix
Zendesk16976213.10%Desk.com Chat vs Zendesk
Freshworks345082.66%Desk.com Chat vs Freshworks
Agile CRM319102.46%Desk.com Chat vs Agile CRM
Bitrix24220001.70%Desk.com Chat vs Bitrix24
Salesforce Service Cloud149711.16%Desk.com Chat vs Salesforce Service Cloud
Mitel116300.90%Desk.com Chat vs Mitel
LiveAgent76210.59%Desk.com Chat vs LiveAgent
Genesys66910.52%Desk.com Chat vs Genesys
Wipro58940.45%Desk.com Chat vs Wipro
Zoho Desk53310.41%Desk.com Chat vs Zoho Desk
Avaya Contact Center52820.41%Desk.com Chat vs Avaya Contact Center
Five934010.26%Desk.com Chat vs Five9
NICE inContact33910.26%Desk.com Chat vs NICE inContact
PICS32030.25%Desk.com Chat vs PICS
Genesys PureCloud30500.24%Desk.com Chat vs Genesys PureCloud
LogMeIn Rescue27560.21%Desk.com Chat vs LogMeIn Rescue
Verint26870.21%Desk.com Chat vs Verint
Aircall25100.19%Desk.com Chat vs Aircall
Comm100 Live Chat22520.17%Desk.com Chat vs Comm100 Live Chat
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Popular Comparisons

Top Competitors and Alternatives of Desk.com Chat

The top three of Desk.com Chat’s competitors in the Contact Center category are Wix with 72.12%, Zendesk with 13.10%, Freshworks with 2.66% market share.

Desk.com Chat vs Wix

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Desk.com Chat vs Zendesk

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Desk.com Chat vs Freshworks

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Desk.com Chat vs Agile CRM

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Desk.com Chat vs Bitrix24

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Desk.com Chat vs Salesforce Service Cloud

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Desk.com Chat vs Mitel

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Desk.com Chat vs LiveAgent

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Customers of Desk.com Chat

Around the world in 2024, over 1042 companies have started using Desk.com Chat as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Oracle Corporation10,000+AustinTexasUnited States
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Charles Schwab Corporation10,000+WestlakeTexasUnited States
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Total System Services, Inc.10,000+ColumbusGeorgiaUnited States
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EF Education First10,000+NewtonMassachusettsUnited States
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TEKsystems10,000+HanoverMarylandUnited States
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United Airlines Holdings, Inc.10,000+ChicagoIllinoisUnited States
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ABS - CBN Corporation10,000+Quezon CityMetro ManilaPhilippines
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Wells Fargo & Company10,000+San FranciscoCaliforniaUnited States
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City Of Philadelphia10,000+PhiladelphiaPennsylvaniaUnited States
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Facebook, Inc.10,000+Menlo ParkCaliforniaUnited States
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Desk.com Chat Customers by Products and Services

The top three products and services offering customers that use Desk.com Chat for Contact Center are Online Learning (32), Consulting (31), Cloud Services (29).

Customers

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Desk.com Chat Customers by Employee Size

The majority of Desk.com Chat's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (180 companies), 10,000+ employees (169 companies), 20 - 49 employees (152 companies).

Employee Size

Desk.com Chat Customers by Geography

The top three geographies of Desk.com Chat for contact-center are the United States with 791(81.97%), Canada with 48(4.97%), United Kingdom with 41(4.25%) customers respectively.

Customers

Employees of Desk.com Chat

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Also see other Products/Services by Desk.com Chat in:

Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Desk.com Chat competitors?

Desk.com Chat’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Desk.com Chat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Desk.com Chat and 40,000 other technologies on the internet. You can also compare Desk.com Chat and its feature with top competitors here : Desk.com Chat vs Wix Desk.com Chat vs Zendesk Desk.com Chat vs Freshworks.

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What is Desk.com Chat customer distribution based on company size?

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What is Desk.com Chat market share in the contact-center?

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What are the top countries that use Desk.com Chat?

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What are the top industries that use Desk.com Chat?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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