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Cisco Packaged Contact Center Enterprise

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Cisco Packaged Contact Center Enterprise (Packaged CCE) customer care solution helps businesses and organizations deliver a connected digital experien...Read more

Contact Center
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Market Share of Cisco Packaged Contact Center Enterprise

Current Customer(s)

94

Market Share (Est.)

0.01%

Ranking

#58

Top Competitors and Alternatives of Cisco Packaged Contact Center Enterprise

The top three of Cisco Packaged Contact Center Enterprise’s competitors in the Contact Center category are Wix with 80.20%, Zendesk with 10.34%, Freshworks with 2.15% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix126672780.20%Cisco Packaged Contact Center Enterprise vs Wix
Zendesk16325710.34%Cisco Packaged Contact Center Enterprise vs Zendesk
Freshworks339582.15%Cisco Packaged Contact Center Enterprise vs Freshworks
Agile CRM279511.77%Cisco Packaged Contact Center Enterprise vs Agile CRM
Salesforce Service Cloud87670.56%Cisco Packaged Contact Center Enterprise vs Salesforce Service Cloud
Bitrix2483210.53%Cisco Packaged Contact Center Enterprise vs Bitrix24
Mitel74870.47%Cisco Packaged Contact Center Enterprise vs Mitel
LiveAgent64640.41%Cisco Packaged Contact Center Enterprise vs LiveAgent
Zoho Desk52720.33%Cisco Packaged Contact Center Enterprise vs Zoho Desk
Genesys44090.28%Cisco Packaged Contact Center Enterprise vs Genesys
Wipro36780.23%Cisco Packaged Contact Center Enterprise vs Wipro
PICS35990.23%Cisco Packaged Contact Center Enterprise vs PICS
Avaya Contact Center33270.21%Cisco Packaged Contact Center Enterprise vs Avaya Contact Center
NICE inContact28960.18%Cisco Packaged Contact Center Enterprise vs NICE inContact
Genesys PureCloud27940.18%Cisco Packaged Contact Center Enterprise vs Genesys PureCloud
Five927150.17%Cisco Packaged Contact Center Enterprise vs Five9
Aircall26940.17%Cisco Packaged Contact Center Enterprise vs Aircall
LogMeIn Rescue24540.16%Cisco Packaged Contact Center Enterprise vs LogMeIn Rescue
Verint23050.15%Cisco Packaged Contact Center Enterprise vs Verint
Comm100 Live Chat21570.14%Cisco Packaged Contact Center Enterprise vs Comm100 Live Chat
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Popular Comparisons

Top Competitors and Alternatives of Cisco Packaged Contact Center Enterprise

The top three of Cisco Packaged Contact Center Enterprise’s competitors in the Contact Center category are Wix with 80.20%, Zendesk with 10.34%, Freshworks with 2.15% market share.

Cisco Packaged Contact Center Enterprise vs Wix

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Cisco Packaged Contact Center Enterprise vs Zendesk

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Cisco Packaged Contact Center Enterprise vs Freshworks

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Cisco Packaged Contact Center Enterprise vs Agile CRM

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Cisco Packaged Contact Center Enterprise vs Salesforce Service Cloud

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Cisco Packaged Contact Center Enterprise vs Bitrix24

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Cisco Packaged Contact Center Enterprise vs Mitel

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Cisco Packaged Contact Center Enterprise vs LiveAgent

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Customers of Cisco Packaged Contact Center Enterprise

Around the world in 2025, over 94 companies have started using Cisco Packaged Contact Center Enterprise as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Jio10,000+MumbaiMaharashtraIndia
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State Of Michigan10,000+LansingMichiganUnited States
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Sonda10,000+SantiagoSantiago MetropolitanChile
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UnityPoint Health10,000+West Des MoinesIowaUnited States
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Wipro10,000+BengaluruKarnatakaIndia
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Children's Hospital Of Philadelphia10,000+PhiladelphiaPennsylvaniaUnited States
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CenturyLink10,000+MonroeLouisianaUnited States
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Marshfield Clinic10,000+MarshfieldWisconsinUnited States
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Telenor10,000+LysakerAkershusNorway
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Harley Davidson10,000+MilwaukeeWisconsinUnited States
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Cisco Packaged Contact Center Enterprise Customers by Products and Services

The top three products and services offering customers that use Cisco Packaged Contact Center Enterprise for Contact Center are Cloud Services (12), Cybersecurity (10), Managed Services (8).

Customers

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Cisco Packaged Contact Center Enterprise Customers by Employee Size

The majority of Cisco Packaged Contact Center Enterprise's customers for the contact-center category fall in the company size of 10,000+ employees (38 companies), 1,000 - 4,999 employees (15 companies), 250 - 499 employees (11 companies).

Employee Size

Cisco Packaged Contact Center Enterprise Customers by Geography

The top three geographies of Cisco Packaged Contact Center Enterprise for contact-center are the United States with 47(57.32%), United Kingdom with 10(12.20%), India with 8(9.76%) customers respectively.

Customers

Employees of Cisco Packaged Contact Center Enterprise

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Also see other Products/Services by Cisco Packaged Contact Center Enterprise in:

Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Cisco Packaged Contact Center Enterprise competitors?

Cisco Packaged Contact Center Enterprise’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Cisco Packaged Contact Center Enterprise competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cisco Packaged Contact Center Enterprise and 40,000 other technologies on the internet. You can also compare Cisco Packaged Contact Center Enterprise and its feature with top competitors here : Cisco Packaged Contact Center Enterprise vs Wix Cisco Packaged Contact Center Enterprise vs Zendesk Cisco Packaged Contact Center Enterprise vs Freshworks.

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What is Cisco Packaged Contact Center Enterprise customer distribution based on company size?

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What is Cisco Packaged Contact Center Enterprise market share in the contact-center?

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What are the top countries that use Cisco Packaged Contact Center Enterprise?

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What are the top industries that use Cisco Packaged Contact Center Enterprise?

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