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VanillaSoft

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VanillaSoft brings together the best of CRM, Lead Management and Sales by Phone tools into one powerful queue based lead management solution for insid...Read more

Contact Center
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Market Share of VanillaSoft

Current Customer(s)

192

Market Share (Est.)

0.01%

Ranking

#63

Top Competitors and Alternatives of VanillaSoft

The top three of VanillaSoft’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix170236079.99%VanillaSoft vs Wix
Zendesk1804148.48%VanillaSoft vs Zendesk
Freshworks413431.94%VanillaSoft vs Freshworks
Agile CRM402291.89%VanillaSoft vs Agile CRM
Salesforce Service Cloud158950.75%VanillaSoft vs Salesforce Service Cloud
Mitel158680.75%VanillaSoft vs Mitel
Genesys112460.53%VanillaSoft vs Genesys
Genesys PureCloud105540.50%VanillaSoft vs Genesys PureCloud
Bitrix24100430.47%VanillaSoft vs Bitrix24
Wipro84150.40%VanillaSoft vs Wipro
Avaya Contact Center83160.39%VanillaSoft vs Avaya Contact Center
Zoho Desk72960.34%VanillaSoft vs Zoho Desk
LiveAgent60180.28%VanillaSoft vs LiveAgent
Five949520.23%VanillaSoft vs Five9
Verint47100.22%VanillaSoft vs Verint
PICS45820.22%VanillaSoft vs PICS
Aircall42250.20%VanillaSoft vs Aircall
NICE inContact36500.17%VanillaSoft vs NICE inContact
Genesys Contact Center31510.15%VanillaSoft vs Genesys Contact Center
Talkdesk28490.13%VanillaSoft vs Talkdesk
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Popular Comparisons

Top Competitors and Alternatives of VanillaSoft

The top three of VanillaSoft’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.

VanillaSoft vs Wix

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VanillaSoft vs Zendesk

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VanillaSoft vs Freshworks

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VanillaSoft vs Agile CRM

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VanillaSoft vs Salesforce Service Cloud

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VanillaSoft vs Mitel

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VanillaSoft vs Genesys

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VanillaSoft vs Genesys PureCloud

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Customers of VanillaSoft

Around the world in 2026, over 191 companies have started using VanillaSoft as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
The University Of Texas At Austin10,000+AustinTexasUnited States
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Keyence10,000+ItascaIllinoisUnited States
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University Of South Florida10,000+TampaFloridaUnited States
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University Of Manitoba10,000+WinnipegManitobaCanada
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University Of Cambridge10,000+CambridgeEnglandUnited Kingdom
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The Research Foundation For SUNY10,000+AlbanyNew YorkUnited States
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Legends Global (Europe)10,000+New York CityNew YorkUnited States
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Michigan State University10,000+East LansingMichiganUnited States
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University Of Toronto10,000+TorontoOntarioCanada
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Emory University10,000+AtlantaGeorgiaUnited States
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VanillaSoft Customers by Products and Services

The top three products and services offering customers that use VanillaSoft for Contact Center are Continuing Education (29), Student Services (26), Online Learning (25).

Customers

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VanillaSoft Customers by Employee Size

The majority of VanillaSoft's customers for the contact-center category fall in the company size of 10,000+ employees (33 companies), 250 - 499 employees (31 companies), 1,000 - 4,999 employees (29 companies).

Employee Size

VanillaSoft Customers by Geography

The top three geographies of VanillaSoft for contact-center are the United States with 152(81.28%), Canada with 15(8.02%), United Kingdom with 9(4.81%) customers respectively.

Customers

Employees of VanillaSoft

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Also see other Products/Services by VanillaSoft in:

Contact Center
Telemarketing
Inside Sales
Predictive Dialer
Auto Dialer

FAQ

Find answers to the most often asked questions by users.

Who are the top VanillaSoft competitors?

VanillaSoft’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of VanillaSoft competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of VanillaSoft and 40,000 other technologies on the internet. You can also compare VanillaSoft and its feature with top competitors here : VanillaSoft vs Wix VanillaSoft vs Zendesk VanillaSoft vs Freshworks.

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What is VanillaSoft customer distribution based on company size?

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What is VanillaSoft market share in the contact-center?

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What are the top countries that use VanillaSoft?

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What are the top industries that use VanillaSoft?

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