VanillaSoft brings together the best of CRM, Lead Management and Sales by Phone tools into one powerful queue based lead management solution for insid...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of VanillaSoft’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1702360 | 79.99% | VanillaSoft vs Wix |
| Zendesk | 180414 | 8.48% | VanillaSoft vs Zendesk |
| Freshworks | 41343 | 1.94% | VanillaSoft vs Freshworks |
| Agile CRM | 40229 | 1.89% | VanillaSoft vs Agile CRM |
| Salesforce Service Cloud | 15895 | 0.75% | VanillaSoft vs Salesforce Service Cloud |
| Mitel | 15868 | 0.75% | VanillaSoft vs Mitel |
| Genesys | 11246 | 0.53% | VanillaSoft vs Genesys |
| Genesys PureCloud | 10554 | 0.50% | VanillaSoft vs Genesys PureCloud |
| Bitrix24 | 10043 | 0.47% | VanillaSoft vs Bitrix24 |
| Wipro | 8415 | 0.40% | VanillaSoft vs Wipro |
| Avaya Contact Center | 8316 | 0.39% | VanillaSoft vs Avaya Contact Center |
| Zoho Desk | 7296 | 0.34% | VanillaSoft vs Zoho Desk |
| LiveAgent | 6018 | 0.28% | VanillaSoft vs LiveAgent |
| Five9 | 4952 | 0.23% | VanillaSoft vs Five9 |
| Verint | 4710 | 0.22% | VanillaSoft vs Verint |
| PICS | 4582 | 0.22% | VanillaSoft vs PICS |
| Aircall | 4225 | 0.20% | VanillaSoft vs Aircall |
| NICE inContact | 3650 | 0.17% | VanillaSoft vs NICE inContact |
| Genesys Contact Center | 3151 | 0.15% | VanillaSoft vs Genesys Contact Center |
| Talkdesk | 2849 | 0.13% | VanillaSoft vs Talkdesk |
Popular Comparisons
The top three of VanillaSoft’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
VanillaSoft vs Wix
VanillaSoft vs Zendesk
VanillaSoft vs Freshworks
VanillaSoft vs Agile CRM
VanillaSoft vs Salesforce Service Cloud
VanillaSoft vs Mitel
VanillaSoft vs Genesys
VanillaSoft vs Genesys PureCloud
Around the world in 2026, over 191 companies have started using VanillaSoft as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| The University Of Texas At Austin | 10,000+ | Austin | Texas | United States | |
| Keyence | 10,000+ | Itasca | Illinois | United States | |
| University Of South Florida | 10,000+ | Tampa | Florida | United States | |
| University Of Manitoba | 10,000+ | Winnipeg | Manitoba | Canada | |
| University Of Cambridge | 10,000+ | Cambridge | England | United Kingdom | |
| The Research Foundation For SUNY | 10,000+ | Albany | New York | United States | |
| Legends Global (Europe) | 10,000+ | New York City | New York | United States | |
| Michigan State University | 10,000+ | East Lansing | Michigan | United States | |
| University Of Toronto | 10,000+ | Toronto | Ontario | Canada | |
| Emory University | 10,000+ | Atlanta | Georgia | United States |
The top three products and services offering customers that use VanillaSoft for Contact Center are Continuing Education (29), Student Services (26), Online Learning (25).
Customers
The majority of VanillaSoft's customers for the contact-center category fall in the company size of 10,000+ employees (33 companies), 250 - 499 employees (31 companies), 1,000 - 4,999 employees (29 companies).
Employee Size
The top three geographies of VanillaSoft for contact-center are the United States with 152(81.28%), Canada with 15(8.02%), United Kingdom with 9(4.81%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top VanillaSoft competitors?
VanillaSoft’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of VanillaSoft competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of VanillaSoft and 40,000 other technologies on the internet. You can also compare VanillaSoft and its feature with top competitors here : VanillaSoft vs Wix VanillaSoft vs Zendesk VanillaSoft vs Freshworks.
What is VanillaSoft customer distribution based on company size?
What is VanillaSoft market share in the contact-center?
What are the top countries that use VanillaSoft?
What are the top industries that use VanillaSoft?
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