VanillaSoft brings together the best of CRM, Lead Management and Sales by Phone tools into one powerful queue based lead management solution for insid...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of VanillaSoft’s competitors in the Contact Center category are Wix with 82.49%, Zendesk with 8.19%, Agile CRM with 1.96% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1727317 | 82.49% | VanillaSoft vs Wix |
| Zendesk | 171504 | 8.19% | VanillaSoft vs Zendesk |
| Agile CRM | 41093 | 1.96% | VanillaSoft vs Agile CRM |
| Freshworks | 35701 | 1.70% | VanillaSoft vs Freshworks |
| Salesforce Service Cloud | 10613 | 0.51% | VanillaSoft vs Salesforce Service Cloud |
| Mitel | 9398 | 0.45% | VanillaSoft vs Mitel |
| Bitrix24 | 9359 | 0.45% | VanillaSoft vs Bitrix24 |
| Genesys PureCloud | 9267 | 0.44% | VanillaSoft vs Genesys PureCloud |
| Genesys | 7344 | 0.35% | VanillaSoft vs Genesys |
| Zoho Desk | 6016 | 0.29% | VanillaSoft vs Zoho Desk |
| LiveAgent | 5967 | 0.28% | VanillaSoft vs LiveAgent |
| Wipro | 5028 | 0.24% | VanillaSoft vs Wipro |
| Avaya Contact Center | 4804 | 0.23% | VanillaSoft vs Avaya Contact Center |
| PICS | 4779 | 0.23% | VanillaSoft vs PICS |
| Aircall | 3436 | 0.16% | VanillaSoft vs Aircall |
| Five9 | 3410 | 0.16% | VanillaSoft vs Five9 |
| Verint | 3263 | 0.16% | VanillaSoft vs Verint |
| NICE inContact | 3033 | 0.14% | VanillaSoft vs NICE inContact |
| LogMeIn Rescue | 2331 | 0.11% | VanillaSoft vs LogMeIn Rescue |
| Talkdesk | 2277 | 0.11% | VanillaSoft vs Talkdesk |
Popular Comparisons
The top three of VanillaSoft’s competitors in the Contact Center category are Wix with 82.49%, Zendesk with 8.19%, Agile CRM with 1.96% market share.
VanillaSoft vs Wix
VanillaSoft vs Zendesk
VanillaSoft vs Agile CRM
VanillaSoft vs Freshworks
VanillaSoft vs Salesforce Service Cloud
VanillaSoft vs Mitel
VanillaSoft vs Bitrix24
VanillaSoft vs Genesys PureCloud
Around the world in 2026, over 120 companies have started using VanillaSoft as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Simon Fraser University | 10,000+ | Burnaby | British Columbia | Canada | |
| Queen Mary University Of London | 10,000+ | London | England | United Kingdom | |
| Upwork | 10,000+ | San Francisco | California | United States | |
| Foundever | 10,000+ | Luxembourg | Luxembourg | Luxembourg | |
| The University Of Texas At Dallas | 10,000+ | Richardson | Texas | United States | |
| University Of Virginia | 10,000+ | Charlottesville | Virginia | United States | |
| Concordia University | 10,000+ | Saint-Jerome | Quebec | Canada | |
| University Of Toronto | 10,000+ | Toronto | Ontario | Canada | |
| University Of Cambridge | 10,000+ | Cambridge | England | United Kingdom | |
| McGill University | 10,000+ | Montreal | Quebec | Canada |
The top three products and services offering customers that use VanillaSoft for Contact Center are Student Services (21), Continuing Education (21), Online Learning (18).
Customers
The majority of VanillaSoft's customers for the contact-center category fall in the company size of 10,000+ employees (23 companies), 1,000 - 4,999 employees (20 companies), 20 - 49 employees (19 companies).
Employee Size
The top three geographies of VanillaSoft for contact-center are the United States with 92(77.97%), Canada with 11(9.32%), United Kingdom with 6(5.08%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top VanillaSoft competitors?
VanillaSoft’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of VanillaSoft competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of VanillaSoft and 40,000 other technologies on the internet. You can also compare VanillaSoft and its feature with top competitors here : VanillaSoft vs Wix VanillaSoft vs Zendesk VanillaSoft vs Agile CRM.
What is VanillaSoft customer distribution based on company size?
What is VanillaSoft market share in the contact-center?
What are the top countries that use VanillaSoft?
What are the top industries that use VanillaSoft?
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