Sitel
Sitel is a Contact Center company that provides customer experience (CX) products and solutions.
Market Share of Sitel
Current Customer(s)
51
Market Share (Est.)
0.00%
Ranking
#97
Top Competitors and Alternatives of Sitel
The top three of Sitel’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1702360 | 79.99% | Sitel vs Wix |
| Zendesk | 180414 | 8.48% | Sitel vs Zendesk |
| Freshworks | 41343 | 1.94% | Sitel vs Freshworks |
| Agile CRM | 40229 | 1.89% | Sitel vs Agile CRM |
| Salesforce Service Cloud | 15895 | 0.75% | Sitel vs Salesforce Service Cloud |
| Mitel | 15868 | 0.75% | Sitel vs Mitel |
| Genesys | 11246 | 0.53% | Sitel vs Genesys |
| Genesys PureCloud | 10554 | 0.50% | Sitel vs Genesys PureCloud |
| Bitrix24 | 10043 | 0.47% | Sitel vs Bitrix24 |
| Wipro | 8415 | 0.40% | Sitel vs Wipro |
| Avaya Contact Center | 8316 | 0.39% | Sitel vs Avaya Contact Center |
| Zoho Desk | 7296 | 0.34% | Sitel vs Zoho Desk |
| LiveAgent | 6018 | 0.28% | Sitel vs LiveAgent |
| Five9 | 4952 | 0.23% | Sitel vs Five9 |
| Verint | 4710 | 0.22% | Sitel vs Verint |
| PICS | 4582 | 0.22% | Sitel vs PICS |
| Aircall | 4225 | 0.20% | Sitel vs Aircall |
| NICE inContact | 3650 | 0.17% | Sitel vs NICE inContact |
| Genesys Contact Center | 3151 | 0.15% | Sitel vs Genesys Contact Center |
| Talkdesk | 2849 | 0.13% | Sitel vs Talkdesk |
Popular Comparisons
Top Competitors and Alternatives of Sitel
The top three of Sitel’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
Sitel vs Wix
Sitel vs Zendesk
Sitel vs Freshworks
Sitel vs Agile CRM
Sitel vs Salesforce Service Cloud
Sitel vs Mitel
Sitel vs Genesys
Sitel vs Genesys PureCloud
Customers of Sitel
Around the world in 2026, over 51 companies have started using Sitel as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| American Express | 10,000+ | New York City | New York | United States |     |
| HDFC Life | 10,000+ | Mumbai | Maharashtra | India | |
| PayPal | 10,000+ | San Jose | California | United States | |
| Abbott | 10,000+ | North Chicago | Illinois | United States | |
| Dell | 10,000+ | Round Rock | Texas | United States | |
| Virgin Media O2 | 10,000+ | London | England | United Kingdom | |
| Sykes Enterprises | 10,000+ | Medina | Ohio | United States | |
| MedStar Health | 10,000+ | Columbia | Maryland | United States | |
| Government Of Canada | 10,000+ | Ottawa | Ontario | Canada | |
| Rogers Communications | 10,000+ | Toronto | Ontario | Canada | |
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Sitel Customers by Products and Services
The top three products and services offering customers that use Sitel for Contact Center are Commercial Tires (2), Life Insurance (2), Sales Support (2).
Customers
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Sitel Customers by Employee Size
The majority of Sitel's customers for the contact-center category fall in the company size of 10,000+ employees (21 companies), 1,000 - 4,999 employees (6 companies), 5,000 - 9,999 employees (6 companies).
Employee Size
Sitel Customers by Geography
The top three geographies of Sitel for contact-center are the United States with 24(54.55%), United Kingdom with 5(11.36%), France with 4(9.09%) customers respectively.
Customers
Employees of Sitel
Also see other Products/Services by Sitel in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Sitel competitors?
Sitel’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Sitel competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sitel and 40,000 other technologies on the internet. You can also compare Sitel and its feature with top competitors here : Sitel vs Wix Sitel vs Zendesk Sitel vs Freshworks.
What is Sitel customer distribution based on company size?
What is Sitel market share in the contact-center?
What are the top countries that use Sitel?
What are the top industries that use Sitel?
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