Sitel
Sitel is a Contact Center company that provides customer experience (CX) products and solutions.
Market Share of Sitel
Current Customer(s)
47
Market Share (Est.)
0.00%
Ranking
#71
Top Competitors and Alternatives of Sitel
The top three of Sitel’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 937753 | 73.95% | Sitel vs Wix |
| Zendesk | 166487 | 13.13% | Sitel vs Zendesk |
| Freshworks | 33684 | 2.66% | Sitel vs Freshworks |
| Agile CRM | 31749 | 2.50% | Sitel vs Agile CRM |
| Salesforce Service Cloud | 14100 | 1.11% | Sitel vs Salesforce Service Cloud |
| Mitel | 8683 | 0.68% | Sitel vs Mitel |
| LiveAgent | 7609 | 0.60% | Sitel vs LiveAgent |
| Bitrix24 | 7021 | 0.55% | Sitel vs Bitrix24 |
| Genesys | 5563 | 0.44% | Sitel vs Genesys |
| Zoho Desk | 5243 | 0.41% | Sitel vs Zoho Desk |
| Wipro | 4390 | 0.35% | Sitel vs Wipro |
| Avaya Contact Center | 3961 | 0.31% | Sitel vs Avaya Contact Center |
| NICE inContact | 3446 | 0.27% | Sitel vs NICE inContact |
| PICS | 3195 | 0.25% | Sitel vs PICS |
| Five9 | 3078 | 0.24% | Sitel vs Five9 |
| Genesys PureCloud | 3021 | 0.24% | Sitel vs Genesys PureCloud |
| LogMeIn Rescue | 2675 | 0.21% | Sitel vs LogMeIn Rescue |
| Aircall | 2447 | 0.19% | Sitel vs Aircall |
| Comm100 Live Chat | 2266 | 0.18% | Sitel vs Comm100 Live Chat |
| Verint | 2219 | 0.17% | Sitel vs Verint |
Popular Comparisons
Top Competitors and Alternatives of Sitel
The top three of Sitel’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
Sitel vs Wix
Sitel vs Zendesk
Sitel vs Freshworks
Sitel vs Agile CRM
Sitel vs Salesforce Service Cloud
Sitel vs Mitel
Sitel vs LiveAgent
Sitel vs Bitrix24
Customers of Sitel
Around the world in 2024, over 47 companies have started using Sitel as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Verisure | 5,000 - 9,999 | Malmoe | Skane | Sweden |   |
| Université Laval | 5,000 - 9,999 | Quebec | Quebec | Canada |   |
| Vodafone Group Plc | 10,000+ | Newbury | England | United Kingdom | |
| HP, Inc. | 10,000+ | Palo Alto | California | United States | |
| Dell | 10,000+ | Round Rock | Texas | United States | |
| Rogers Communications Inc | 10,000+ | Toronto | Ontario | Canada | |
| ITC | 10,000+ | Bengaluru | Karnataka | India | |
| PayPal Holdings, Inc. | 10,000+ | San Jose | California | United States | |
| DIRECTV | 10,000+ | El Segundo | California | United States | |
| Eperformax | 5,000 - 9,999 | Thompson's Station | Tennessee | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Sitel Customers by Products and Services
The top three products and services offering customers that use Sitel for Contact Center are Digital Marketing (2), Software (2), Personal Computers (2).
Customers
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Sitel Customers by Employee Size
The majority of Sitel's customers for the contact-center category fall in the company size of 10,000+ employees (14 companies), 0 - 9 employees (7 companies), 1,000 - 4,999 employees (7 companies).
Employee Size
Sitel Customers by Geography
The top three geographies of Sitel for contact-center are the United States with 24(55.81%), Canada with 5(11.63%), India with 4(9.30%) customers respectively.
Customers
Employees of Sitel
Also see other Products/Services by Sitel in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Sitel competitors?
Sitel’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Sitel competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sitel and 40,000 other technologies on the internet. You can also compare Sitel and its feature with top competitors here : Sitel vs Wix Sitel vs Zendesk Sitel vs Freshworks.
What is Sitel customer distribution based on company size?
What is Sitel market share in the contact-center?
What are the top countries that use Sitel?
What are the top industries that use Sitel?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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