Gain market share and customer base information about the top Customer Experience software. Check out our list of Customer Experience Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
Over 805,253 companies are using Customer Experience tools. Zendesk with 21.69% market share (174,638 customers), Trustpilot with 13.14% market share (105,815 customers), Adobe Marketing Cloud with 7.78% market share (62,612 customers),
The majority of Customer Experience category falls in the company size of 0 - 9 employees (331,160 companies), 20 - 49 employees (245,096 companies), 100 - 249 employees (99,923 companies).
Companies using Customer Experience technology software are majorly from the United States with 505,837 (61.87%), United Kingdom with 100,819 (12.33%), India with 39,696 (4.86%) customers respectively.
Top industries that use Customer Experience for Professional Services (168,636), Technology (99,168), Retail and CPG (86,474).
Find answers to the most often asked questions by users.
Top leaders in the category for Customer Experience software are Zendesk, Trustpilot, Adobe Marketing Cloud. Here, you can view a full list of Customer Experience tools in the market.
Around the world in 2023, over 984,191 companies are currently using one or more Customer Experience software. Out of these, there are 505,837 companies using Customer Experience tools that are originally from the United States .
The top few companies that have the most significant market share in the Customer Experience space are Zendesk with 21.69 % of market share, and Trustpilot with 13.14 % of market share and Adobe Marketing Cloud with 7.78 % of market share . Check for other Customer Experience technologies market share here.
The top industries that use Customer Experience software are Professional Services (168,636) , Technology (99,168) , Retail and CPG (86,474) .
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