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DecibelInsight

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Decibel Insight is a visual analytics and insights tool designed for businesses to improve website performance & conversions.

Customer Experience
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Market Share of DecibelInsight

Current Customer(s)

826

Market Share (Est.)

0.09%

Ranking

#58

Top Competitors and Alternatives of DecibelInsight

The top three of DecibelInsight’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16470717.71%DecibelInsight vs Zendesk
Intercom13490014.50%DecibelInsight vs Intercom
Trustpilot12420813.35%DecibelInsight vs Trustpilot
Adobe Marketing Cloud745848.02%DecibelInsight vs Adobe Marketing Cloud
Freshworks343043.69%DecibelInsight vs Freshworks
Qualtrics300453.23%DecibelInsight vs Qualtrics
Smartlook284003.05%DecibelInsight vs Smartlook
Podium264522.84%DecibelInsight vs Podium
Qualtrics Research Core246672.65%DecibelInsight vs Qualtrics Research Core
Campaign Monitor239112.57%DecibelInsight vs Campaign Monitor
Yotpo237472.55%DecibelInsight vs Yotpo
Zoho CRM195862.11%DecibelInsight vs Zoho CRM
Adobe Commerce Cloud189092.03%DecibelInsight vs Adobe Commerce Cloud
Pendo167481.80%DecibelInsight vs Pendo
Smile.io166851.79%DecibelInsight vs Smile.io
Pipedrive143531.54%DecibelInsight vs Pipedrive
OneAll104501.12%DecibelInsight vs OneAll
Sitecore92621.00%DecibelInsight vs Sitecore
Salesforce Service Cloud90900.98%DecibelInsight vs Salesforce Service Cloud
Bazaarvoice72970.78%DecibelInsight vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of DecibelInsight

The top three of DecibelInsight’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

DecibelInsight vs Zendesk

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DecibelInsight vs Intercom

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DecibelInsight vs Trustpilot

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DecibelInsight vs Adobe Marketing Cloud

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DecibelInsight vs Freshworks

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DecibelInsight vs Qualtrics

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DecibelInsight vs Smartlook

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DecibelInsight vs Podium

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Customers of DecibelInsight

Around the world in 2025, over 826 companies have started using DecibelInsight as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Dyson UK10,000+MalmesburyEnglandUnited Kingdom
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Ferrari10,000+MaranelloEmilia-RomagnaItaly
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Intuit10,000+Mountain ViewCaliforniaUnited States
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Bajaj Finserv10,000+PuneMaharashtraIndia
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Samsung10,000+SuwonGyeonggi-doKorea
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EE10,000+HatfieldEnglandUnited Kingdom
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Franklin Resources, Inc.10,000+San MateoCaliforniaUnited States
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ti.com10,000+DallasTexasUnited States
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Bell Canada10,000+TorontoOntarioCanada
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Cox Communications10,000+AtlantaGeorgiaUnited States
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DecibelInsight Customers by Products and Services

The top three products and services offering customers that use DecibelInsight for Customer Experience are Wealth Management (27), Accessories (23), Insurance (21).

Customers

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DecibelInsight Customers by Employee Size

The majority of DecibelInsight's customers for the customer-experience category fall in the company size of 10,000+ employees (120 companies), 1,000 - 4,999 employees (118 companies), 20 - 49 employees (106 companies).

Employee Size

DecibelInsight Customers by Geography

The top three geographies of DecibelInsight for customer-experience are the United States with 444(62.01%), United Kingdom with 126(17.60%), Canada with 34(4.75%) customers respectively.

Customers

Employees of DecibelInsight

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Also see other Products/Services by DecibelInsight in:

Heatmaps
Customer Experience
Session Recording And Playback

FAQ

Find answers to the most often asked questions by users.

Who are the top DecibelInsight competitors?

DecibelInsight’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of DecibelInsight competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of DecibelInsight and 40,000 other technologies on the internet. You can also compare DecibelInsight and its feature with top competitors here : DecibelInsight vs Zendesk DecibelInsight vs Intercom DecibelInsight vs Trustpilot.

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What is DecibelInsight customer distribution based on company size?

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What is DecibelInsight market share in the customer-experience?

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What are the top countries that use DecibelInsight?

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What are the top industries that use DecibelInsight?

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