Zendesk
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappo...Read more
Market Share of Zendesk
Current Customer(s)
180414
Market Share (Est.)
14.18%
Ranking
#1
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Customer Experience category are Intercom with 12.68%, Trustpilot with 12.50%, Adobe Marketing Cloud with 6.76% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Intercom | 161360 | 12.68% | Zendesk vs Intercom |
| Trustpilot | 159053 | 12.50% | Zendesk vs Trustpilot |
| Adobe Marketing Cloud | 86000 | 6.76% | Zendesk vs Adobe Marketing Cloud |
| Qualtrics | 82255 | 6.46% | Zendesk vs Qualtrics |
| Adobe Experience Cloud | 80941 | 6.36% | Zendesk vs Adobe Experience Cloud |
| Freshworks | 41343 | 3.25% | Zendesk vs Freshworks |
| Adobe Commerce Cloud | 40583 | 3.19% | Zendesk vs Adobe Commerce Cloud |
| Smartlook | 31707 | 2.49% | Zendesk vs Smartlook |
| Zoho CRM | 31668 | 2.49% | Zendesk vs Zoho CRM |
| Qualtrics Research Core | 28423 | 2.23% | Zendesk vs Qualtrics Research Core |
| Pendo | 25756 | 2.02% | Zendesk vs Pendo |
| Pipedrive | 22473 | 1.77% | Zendesk vs Pipedrive |
| Podium | 21655 | 1.70% | Zendesk vs Podium |
| Yotpo | 21154 | 1.66% | Zendesk vs Yotpo |
| Campaign Monitor | 18600 | 1.46% | Zendesk vs Campaign Monitor |
| ClickTale | 16109 | 1.27% | Zendesk vs ClickTale |
| Salesforce Service Cloud | 15895 | 1.25% | Zendesk vs Salesforce Service Cloud |
| Smile.io | 13741 | 1.08% | Zendesk vs Smile.io |
| OneAll | 13499 | 1.06% | Zendesk vs OneAll |
| Sitecore | 12918 | 1.02% | Zendesk vs Sitecore |
Popular Comparisons
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Customer Experience category are Intercom with 12.68%, Trustpilot with 12.50%, Adobe Marketing Cloud with 6.76% market share.
Zendesk vs Intercom
Zendesk vs Trustpilot
Zendesk vs Adobe Marketing Cloud
Zendesk vs Qualtrics
Zendesk vs Adobe Experience Cloud
Zendesk vs Freshworks
Zendesk vs Adobe Commerce Cloud
Zendesk vs Smartlook
Customers of Zendesk
Around the world in 2026, over 179153 companies have started using Zendesk as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Canadian Solar Inc. | 10,000+ | Guelph | Ontario | Canada |     |
| Frasers Group | 10,000+ | London | England | United Kingdom | |
| Ultramar | 10,000+ | Santiago | Santiago Metropolitan | Chile | |
| Regus | 10,000+ | Luxembourg | Luxembourg | Luxembourg | |
| JYSK | 10,000+ | Kjellerup | Central Jutland | Denmark | |
| Los Angeles County Sheriff's Department | 10,000+ | Los Angeles | California | United States | |
| Kementerian Pendidikan Dan Kebudayaan | 10,000+ | Jakarta | Jakarta | Indonesia | |
| PT Bank Rakyat Indonesia Tbk | 10,000+ | Jakarta | Jakarta | Indonesia | |
| Anheuser - Busch | 10,000+ | St. Louis | Missouri | United States | |
| Tailored Brands | 10,000+ | Houston | Texas | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Zendesk Customers by Products and Services
The top three products and services offering customers that use Zendesk for Customer Experience are Marketing (1714), Technology (1532), Software (1324).
Customers
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Zendesk Customers by Employee Size
The majority of Zendesk's customers for the customer-experience category fall in the company size of 0 - 9 employees (58344 companies), 20 - 49 employees (45494 companies), 100 - 249 employees (29561 companies).
Employee Size
Zendesk Customers by Geography
The top three geographies of Zendesk for customer-experience are the United States with 77752(56.59%), United Kingdom with 13980(10.18%), Brazil with 7394(5.38%) customers respectively.
Customers
Employees of Zendesk
Also see other Products/Services by Zendesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the customer-experience category are Intercom, Trustpilot, Adobe Marketing Cloud. You can view a full list of Zendesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk and 40,000 other technologies on the internet. You can also compare Zendesk and its feature with top competitors here : Zendesk vs Intercom Zendesk vs Trustpilot Zendesk vs Adobe Marketing Cloud.
What is Zendesk customer distribution based on company size?
What is Zendesk market share in the customer-experience?
What are the top countries that use Zendesk?
What are the top industries that use Zendesk?
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