Pipedrive makes sales CRM for companies with big ambitions. The software is used by fast growth companies such as such as Postmates, Fortumo, Blippar ...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Pipedrive’s competitors in the Customer Experience category are Zendesk with 14.86%, Intercom with 12.75%, Trustpilot with 12.23% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 177977 | 14.86% | Pipedrive vs Zendesk |
| Intercom | 152611 | 12.75% | Pipedrive vs Intercom |
| Trustpilot | 146400 | 12.23% | Pipedrive vs Trustpilot |
| Adobe Experience Cloud | 111478 | 9.31% | Pipedrive vs Adobe Experience Cloud |
| Adobe Marketing Cloud | 82518 | 6.89% | Pipedrive vs Adobe Marketing Cloud |
| Qualtrics | 79564 | 6.64% | Pipedrive vs Qualtrics |
| Freshworks | 37148 | 3.10% | Pipedrive vs Freshworks |
| Smartlook | 31586 | 2.64% | Pipedrive vs Smartlook |
| Adobe Commerce Cloud | 31199 | 2.61% | Pipedrive vs Adobe Commerce Cloud |
| Qualtrics Research Core | 25569 | 2.14% | Pipedrive vs Qualtrics Research Core |
| Zoho CRM | 25175 | 2.10% | Pipedrive vs Zoho CRM |
| Campaign Monitor | 22976 | 1.92% | Pipedrive vs Campaign Monitor |
| Yotpo | 22814 | 1.91% | Pipedrive vs Yotpo |
| Podium | 21092 | 1.76% | Pipedrive vs Podium |
| Pendo | 18323 | 1.53% | Pipedrive vs Pendo |
| Smile.io | 15814 | 1.32% | Pipedrive vs Smile.io |
| OneAll | 14160 | 1.18% | Pipedrive vs OneAll |
| Salesforce Service Cloud | 12924 | 1.08% | Pipedrive vs Salesforce Service Cloud |
| Sitecore | 11095 | 0.93% | Pipedrive vs Sitecore |
| Genesys | 7939 | 0.66% | Pipedrive vs Genesys |
Popular Comparisons
The top three of Pipedrive’s competitors in the Customer Experience category are Zendesk with 14.86%, Intercom with 12.75%, Trustpilot with 12.23% market share.
Pipedrive vs Zendesk
Pipedrive vs Intercom
Pipedrive vs Trustpilot
Pipedrive vs Adobe Experience Cloud
Pipedrive vs Adobe Marketing Cloud
Pipedrive vs Qualtrics
Pipedrive vs Freshworks
Pipedrive vs Smartlook
Around the world in 2025, over 18662 companies have started using Pipedrive as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Reply | 10,000+ | Turin | Piedmont | Italy | |
| Universal Music Group | 10,000+ | Santa Monica | California | United States | |
| Rakuten Rewards | 10,000+ | San Mateo | California | United States | |
| DiDi | 10,000+ | Beijing | Beijing | People's Republic of China | |
| University Of Utah | 10,000+ | Salt Lake City | Utah | United States | |
| Mercer | 10,000+ | New York City | New York | United States | |
| Concentrix | 10,000+ | Newark | California | United States | |
| Sotheby's International Realty | 10,000+ | Madison | New Jersey | United States | |
| Lowe's Companies, Inc. | 10,000+ | Mooresville | North Carolina | United States | |
| CNA | 10,000+ | Sao Paulo | Sao Paulo | Brazil |
The top three products and services offering customers that use Pipedrive for Customer Experience are Marketing (353), Digital Marketing (272), Seo (262).
Customers
The majority of Pipedrive's customers for the customer-experience category fall in the company size of 20 - 49 employees (7070 companies), 0 - 9 employees (5807 companies), 100 - 249 employees (3288 companies).
Employee Size
The top three geographies of Pipedrive for customer-experience are the United States with 5006(35.79%), Brazil with 2097(14.99%), United Kingdom with 1541(11.02%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Pipedrive competitors?
Pipedrive’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Pipedrive competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Pipedrive and 40,000 other technologies on the internet. You can also compare Pipedrive and its feature with top competitors here : Pipedrive vs Zendesk Pipedrive vs Intercom Pipedrive vs Trustpilot.
What is Pipedrive customer distribution based on company size?
What is Pipedrive market share in the customer-experience?
What are the top countries that use Pipedrive?
What are the top industries that use Pipedrive?
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