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Pipedrive

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Pipedrive makes sales CRM for companies with big ambitions. The software is used by fast growth companies such as such as Postmates, Fortumo, Blippar ...Read more

Customer Experience
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Market Share of Pipedrive

Current Customer(s)

18718

Market Share (Est.)

1.56%

Ranking

#15

Top Competitors and Alternatives of Pipedrive

The top three of Pipedrive’s competitors in the Customer Experience category are Zendesk with 14.86%, Intercom with 12.75%, Trustpilot with 12.23% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17797714.86%Pipedrive vs Zendesk
Intercom15261112.75%Pipedrive vs Intercom
Trustpilot14640012.23%Pipedrive vs Trustpilot
Adobe Experience Cloud1114789.31%Pipedrive vs Adobe Experience Cloud
Adobe Marketing Cloud825186.89%Pipedrive vs Adobe Marketing Cloud
Qualtrics795646.64%Pipedrive vs Qualtrics
Freshworks371483.10%Pipedrive vs Freshworks
Smartlook315862.64%Pipedrive vs Smartlook
Adobe Commerce Cloud311992.61%Pipedrive vs Adobe Commerce Cloud
Qualtrics Research Core255692.14%Pipedrive vs Qualtrics Research Core
Zoho CRM251752.10%Pipedrive vs Zoho CRM
Campaign Monitor229761.92%Pipedrive vs Campaign Monitor
Yotpo228141.91%Pipedrive vs Yotpo
Podium210921.76%Pipedrive vs Podium
Pendo183231.53%Pipedrive vs Pendo
Smile.io158141.32%Pipedrive vs Smile.io
OneAll141601.18%Pipedrive vs OneAll
Salesforce Service Cloud129241.08%Pipedrive vs Salesforce Service Cloud
Sitecore110950.93%Pipedrive vs Sitecore
Genesys79390.66%Pipedrive vs Genesys
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Popular Comparisons

Top Competitors and Alternatives of Pipedrive

The top three of Pipedrive’s competitors in the Customer Experience category are Zendesk with 14.86%, Intercom with 12.75%, Trustpilot with 12.23% market share.

Pipedrive vs Zendesk

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Pipedrive vs Intercom

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Pipedrive vs Trustpilot

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Pipedrive vs Adobe Experience Cloud

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Pipedrive vs Adobe Marketing Cloud

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Pipedrive vs Qualtrics

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Pipedrive vs Freshworks

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Pipedrive vs Smartlook

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Customers of Pipedrive

Around the world in 2025, over 18662 companies have started using Pipedrive as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Reply10,000+TurinPiedmontItaly
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Universal Music Group10,000+Santa MonicaCaliforniaUnited States
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Rakuten Rewards10,000+San MateoCaliforniaUnited States
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DiDi10,000+BeijingBeijingPeople's Republic of China
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University Of Utah10,000+Salt Lake CityUtahUnited States
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Mercer10,000+New York CityNew YorkUnited States
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Concentrix10,000+NewarkCaliforniaUnited States
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Sotheby's International Realty10,000+MadisonNew JerseyUnited States
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Lowe's Companies, Inc.10,000+MooresvilleNorth CarolinaUnited States
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CNA10,000+Sao PauloSao PauloBrazil
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Pipedrive Customers by Products and Services

The top three products and services offering customers that use Pipedrive for Customer Experience are Marketing (353), Digital Marketing (272), Seo (262).

Customers

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Pipedrive Customers by Employee Size

The majority of Pipedrive's customers for the customer-experience category fall in the company size of 20 - 49 employees (7070 companies), 0 - 9 employees (5807 companies), 100 - 249 employees (3288 companies).

Employee Size

Pipedrive Customers by Geography

The top three geographies of Pipedrive for customer-experience are the United States with 5006(35.79%), Brazil with 2097(14.99%), United Kingdom with 1541(11.02%) customers respectively.

Customers

Employees of Pipedrive

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Also see other Products/Services by Pipedrive in:

Customer Experience
Personalization Behavioral Targeting
Sales Enablement
Revenue Cycle Management
Lead Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Pipedrive competitors?

Pipedrive’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Pipedrive competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Pipedrive and 40,000 other technologies on the internet. You can also compare Pipedrive and its feature with top competitors here : Pipedrive vs Zendesk Pipedrive vs Intercom Pipedrive vs Trustpilot.

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What is Pipedrive customer distribution based on company size?

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What is Pipedrive market share in the customer-experience?

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What are the top countries that use Pipedrive?

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What are the top industries that use Pipedrive?

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