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Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Service Cloud’s competitors in the Customer Experience category are Zendesk with 17.14%, Intercom with 14.72%, Trustpilot with 13.24% market share.
Popular Comparisons
The top three of Salesforce Service Cloud’s competitors in the Customer Experience category are Zendesk with 17.14%, Intercom with 14.72%, Trustpilot with 13.24% market share.
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Around the world in 2025, over 8584 companies have started using Salesforce Service Cloud as Customer Experience tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
ResMed | 10,000+ | San Diego | California | United States | |
General Electric | 10,000+ | Boston | Massachusetts | United States | |
Tyco | 10,000+ | Princeton | New Jersey | United States | |
Mitel | 10,000+ | Ottawa | Ontario | Canada | |
Dc.Gov | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
University Of Central Florida | 10,000+ | Orlando | Florida | United States | |
Cathay Pacific Airways | 10,000+ | Hong Kong | Hong Kong SAR | People's Republic of China | |
Conagra Brands | 10,000+ | Chicago | Illinois | United States | |
Entergy | 10,000+ | New Orleans | Louisiana | United States | |
Adobe, Inc. | 10,000+ | San Jose | California | United States |
The top three products and services offering customers that use Salesforce Service Cloud for Customer Experience are Salesforce (216), Crm (175), Consulting (144).
Customers
The majority of Salesforce Service Cloud's customers for the customer-experience category fall in the company size of 1,000 - 4,999 employees (1320 companies), 100 - 249 employees (1301 companies), 20 - 49 employees (1144 companies).
Employee Size
The top three geographies of Salesforce Service Cloud for customer-experience are the United States with 4600(64.42%), United Kingdom with 615(8.61%), Canada with 368(5.15%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Zendesk Salesforce Service Cloud vs Intercom Salesforce Service Cloud vs Trustpilot.
What is Salesforce Service Cloud customer distribution based on company size?
What is Salesforce Service Cloud market share in the customer-experience?
What are the top countries that use Salesforce Service Cloud?
What are the top industries that use Salesforce Service Cloud?
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