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Trustpilot

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Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting...Read more

Customer Experience
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Market Share of Trustpilot

Current Customer(s)

159053

Market Share (Est.)

12.50%

Ranking

#3

Top Competitors and Alternatives of Trustpilot

The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Adobe Marketing Cloud with 6.76% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18041414.18%Trustpilot vs Zendesk
Intercom16136012.68%Trustpilot vs Intercom
Adobe Marketing Cloud860006.76%Trustpilot vs Adobe Marketing Cloud
Qualtrics822556.46%Trustpilot vs Qualtrics
Adobe Experience Cloud809416.36%Trustpilot vs Adobe Experience Cloud
Freshworks413433.25%Trustpilot vs Freshworks
Adobe Commerce Cloud405833.19%Trustpilot vs Adobe Commerce Cloud
Smartlook317072.49%Trustpilot vs Smartlook
Zoho CRM316682.49%Trustpilot vs Zoho CRM
Qualtrics Research Core284232.23%Trustpilot vs Qualtrics Research Core
Pendo257562.02%Trustpilot vs Pendo
Pipedrive224731.77%Trustpilot vs Pipedrive
Podium216551.70%Trustpilot vs Podium
Yotpo211541.66%Trustpilot vs Yotpo
Campaign Monitor186001.46%Trustpilot vs Campaign Monitor
ClickTale161091.27%Trustpilot vs ClickTale
Salesforce Service Cloud158951.25%Trustpilot vs Salesforce Service Cloud
Smile.io137411.08%Trustpilot vs Smile.io
OneAll134991.06%Trustpilot vs OneAll
Sitecore129181.02%Trustpilot vs Sitecore
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Popular Comparisons

Top Competitors and Alternatives of Trustpilot

The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Adobe Marketing Cloud with 6.76% market share.

Trustpilot vs Zendesk

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Trustpilot vs Intercom

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Trustpilot vs Adobe Marketing Cloud

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Trustpilot vs Qualtrics

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Trustpilot vs Adobe Experience Cloud

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Trustpilot vs Freshworks

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Trustpilot vs Adobe Commerce Cloud

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Trustpilot vs Smartlook

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Customers of Trustpilot

Around the world in 2026, over 158307 companies have started using Trustpilot as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
G4s Secure Solutions10,000+ManamaManamaBahrain
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TDS Metrocom10,000+MadisonWisconsinUnited States
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Energy Transfer10,000+DallasTexasUnited States
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Specsavers10,000+LondonEnglandUnited Kingdom
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Innova Solutions10,000+AtlantaGeorgiaUnited States
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Servier10,000+SuresnesIle-de-FranceFrance
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TDC Song10,000+CopenhagenCapital RegionDenmark
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Shutterstock10,000+New York CityNew YorkUnited States
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Chubb10,000+ZurichZurichSwitzerland
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Orange10,000+Issy-les-MoulineauxIle-de-FranceFrance
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Trustpilot Customers by Products and Services

The top three products and services offering customers that use Trustpilot for Customer Experience are Marketing (861), Seo (753), E-Commerce (695).

Customers

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Trustpilot Customers by Employee Size

The majority of Trustpilot's customers for the customer-experience category fall in the company size of 0 - 9 employees (85572 companies), 20 - 49 employees (35375 companies), 100 - 249 employees (13423 companies).

Employee Size

Trustpilot Customers by Geography

The top three geographies of Trustpilot for customer-experience are the United Kingdom with 45639(34.88%), United States with 31539(24.10%), Netherlands with 12898(9.86%) customers respectively.

Customers

Employees of Trustpilot

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Also see other Products/Services by Trustpilot in:

Reputation Management
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Trustpilot competitors?

Trustpilot’s Top competitors in the customer-experience category are Zendesk, Intercom, Adobe Marketing Cloud. You can view a full list of Trustpilot competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Trustpilot and 40,000 other technologies on the internet. You can also compare Trustpilot and its feature with top competitors here : Trustpilot vs Zendesk Trustpilot vs Intercom Trustpilot vs Adobe Marketing Cloud.

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What is Trustpilot customer distribution based on company size?

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What is Trustpilot market share in the customer-experience?

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What are the top countries that use Trustpilot?

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What are the top industries that use Trustpilot?

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