Trustpilot
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting...Read more
Market Share of Trustpilot
Current Customer(s)
124208
Market Share (Est.)
13.35%
Ranking
#3
Top Competitors and Alternatives of Trustpilot
The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Adobe Marketing Cloud with 8.02% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 164707 | 17.71% | Trustpilot vs Zendesk |
| Intercom | 134900 | 14.50% | Trustpilot vs Intercom |
| Adobe Marketing Cloud | 74584 | 8.02% | Trustpilot vs Adobe Marketing Cloud |
| Freshworks | 34304 | 3.69% | Trustpilot vs Freshworks |
| Qualtrics | 30045 | 3.23% | Trustpilot vs Qualtrics |
| Smartlook | 28400 | 3.05% | Trustpilot vs Smartlook |
| Podium | 26452 | 2.84% | Trustpilot vs Podium |
| Qualtrics Research Core | 24667 | 2.65% | Trustpilot vs Qualtrics Research Core |
| Campaign Monitor | 23911 | 2.57% | Trustpilot vs Campaign Monitor |
| Yotpo | 23747 | 2.55% | Trustpilot vs Yotpo |
| Zoho CRM | 19586 | 2.11% | Trustpilot vs Zoho CRM |
| Adobe Commerce Cloud | 18909 | 2.03% | Trustpilot vs Adobe Commerce Cloud |
| Pendo | 16748 | 1.80% | Trustpilot vs Pendo |
| Smile.io | 16685 | 1.79% | Trustpilot vs Smile.io |
| Pipedrive | 14353 | 1.54% | Trustpilot vs Pipedrive |
| OneAll | 10450 | 1.12% | Trustpilot vs OneAll |
| Sitecore | 9262 | 1.00% | Trustpilot vs Sitecore |
| Salesforce Service Cloud | 9090 | 0.98% | Trustpilot vs Salesforce Service Cloud |
| Bazaarvoice | 7297 | 0.78% | Trustpilot vs Bazaarvoice |
| LiveAgent | 6663 | 0.72% | Trustpilot vs LiveAgent |
Popular Comparisons
Top Competitors and Alternatives of Trustpilot
The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Adobe Marketing Cloud with 8.02% market share.
Trustpilot vs Zendesk
Trustpilot vs Intercom
Trustpilot vs Adobe Marketing Cloud
Trustpilot vs Freshworks
Trustpilot vs Qualtrics
Trustpilot vs Smartlook
Trustpilot vs Podium
Trustpilot vs Qualtrics Research Core
Customers of Trustpilot
Around the world in 2025, over 124208 companies have started using Trustpilot as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Nuffield Health | 10,000+ | Epsom | England | United Kingdom |     |
| Flight Centre | 10,000+ | Brisbane | Queensland | Australia | |
| Arnold Clark | 10,000+ | Glasgow | Scotland | United Kingdom | |
| Westlake Chemical | 10,000+ | Houston | Texas | United States | |
| Rakuten | 10,000+ | Tokyo | Tokyo | Japan | |
| Square | 10,000+ | San Francisco | California | United States | |
| Saga | 10,000+ | Folkestone | England | United Kingdom | |
| Quicken Loans | 10,000+ | Detroit | Michigan | United States | |
| Coop Danmark | 10,000+ | Albertslund | Capital Region | Denmark | |
| Enovis | 10,000+ | Vista | California | United States | |
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Trustpilot Customers by Products and Services
The top three products and services offering customers that use Trustpilot for Customer Experience are Marketing (862), Seo (748), E-Commerce (695).
Customers
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Trustpilot Customers by Employee Size
The majority of Trustpilot's customers for the customer-experience category fall in the company size of 0 - 9 employees (57828 companies), 20 - 49 employees (27667 companies), 10 - 19 employees (15179 companies).
Employee Size
Trustpilot Customers by Geography
The top three geographies of Trustpilot for customer-experience are the United Kingdom with 39460(37.74%), United States with 23329(22.31%), Netherlands with 10512(10.05%) customers respectively.
Customers
Employees of Trustpilot
Also see other Products/Services by Trustpilot in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Trustpilot competitors?
Trustpilot’s Top competitors in the customer-experience category are Zendesk, Intercom, Adobe Marketing Cloud. You can view a full list of Trustpilot competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Trustpilot and 40,000 other technologies on the internet. You can also compare Trustpilot and its feature with top competitors here : Trustpilot vs Zendesk Trustpilot vs Intercom Trustpilot vs Adobe Marketing Cloud.
What is Trustpilot customer distribution based on company size?
What is Trustpilot market share in the customer-experience?
What are the top countries that use Trustpilot?
What are the top industries that use Trustpilot?
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