Question 1

What are the different markets in which
        Trustpilot and
        ClickTale compete against each other?

Accepted Answer

Trustpilot and
        ClickTale compete against each other in
        the Customer Experience, Analytics, Heatmaps, Reputation Management, Web Analytics.

Question 2

How does the market share of
        Trustpilot
        and ClickTale compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Trustpilot has a
        13.26%
        market share in comparison to
        ClickTale’s
        1.27%.
        Since it has a better market share coverage,
        Trustpilot holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ClickTale holds the
        17th spot.

Question 3

How many customers are acquired by
        Trustpilot and
        ClickTale in the
        Customer Experience segment?

Accepted Answer

Trustpilot has
        176,109 customers and
        ClickTale has
        16,903 customers in the
        Customer Experience
        segment. Trustpilot has
        159206 more customers than
        ClickTale in this category.

Question 4

What are the countries in which
        Trustpilot and
        ClickTale has more customers?

Accepted Answer

Trustpilot has more customers in United Kingdom, United States and Netherlands.
ClickTale has more customers in United States, United Kingdom and France.

Trustpilot Vs ClickTale : In-Depth Comparison

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Comparing the customer bases of Trustpilot and ClickTale

Comparing the market share of Trustpilot and ClickTale

Compare Trustpilot vs ClickTale customers by geography

Customer Movements for this month

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