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Qualtrics

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Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer e...Read more

Customer Experience
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Market Share of Qualtrics

Current Customer(s)

37155

Market Share (Est.)

3.99%

Ranking

#5

Top Competitors and Alternatives of Qualtrics

The top three of Qualtrics’s competitors in the Customer Experience category are Zendesk with 17.53%, Intercom with 14.49%, Trustpilot with 13.25% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16325717.53%Qualtrics vs Zendesk
Intercom13493414.49%Qualtrics vs Intercom
Trustpilot12332613.25%Qualtrics vs Trustpilot
Adobe Marketing Cloud741367.96%Qualtrics vs Adobe Marketing Cloud
Freshworks339583.65%Qualtrics vs Freshworks
Smartlook280983.02%Qualtrics vs Smartlook
Podium263822.83%Qualtrics vs Podium
Qualtrics Research Core246142.64%Qualtrics vs Qualtrics Research Core
Campaign Monitor238092.56%Qualtrics vs Campaign Monitor
Yotpo235182.53%Qualtrics vs Yotpo
Zoho CRM196812.11%Qualtrics vs Zoho CRM
Adobe Commerce Cloud187402.01%Qualtrics vs Adobe Commerce Cloud
Pendo169881.82%Qualtrics vs Pendo
Smile.io162661.75%Qualtrics vs Smile.io
Pipedrive142481.53%Qualtrics vs Pipedrive
OneAll104401.12%Qualtrics vs OneAll
Sitecore91430.98%Qualtrics vs Sitecore
Salesforce Service Cloud87670.94%Qualtrics vs Salesforce Service Cloud
Bazaarvoice72190.78%Qualtrics vs Bazaarvoice
LiveAgent64640.69%Qualtrics vs LiveAgent
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Popular Comparisons

Top Competitors and Alternatives of Qualtrics

The top three of Qualtrics’s competitors in the Customer Experience category are Zendesk with 17.53%, Intercom with 14.49%, Trustpilot with 13.25% market share.

Qualtrics vs Zendesk

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Qualtrics vs Intercom

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Qualtrics vs Trustpilot

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Qualtrics vs Adobe Marketing Cloud

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Qualtrics vs Freshworks

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Qualtrics vs Smartlook

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Qualtrics vs Podium

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Qualtrics vs Qualtrics Research Core

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Customers of Qualtrics

Around the world in 2025, over 37153 companies have started using Qualtrics as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
LHSC10,000+LondonOntarioCanada
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LIXIL10,000+TokyoTokyoJapan
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Allianz Life Insurance Company Of North America10,000+MinneapolisMinnesotaUnited States
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TDS Telecommunications10,000+MadisonWisconsinUnited States
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Grant Thornton10,000+LondonEnglandUnited Kingdom
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United Parcel Service, Inc.10,000+AtlantaGeorgiaUnited States
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Flowserve10,000+IrvingTexasUnited States
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GE Healthcare10,000+ChicagoIllinoisUnited States
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Autodesk10,000+San RafaelCaliforniaUnited States
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Delta Air Lines10,000+AtlantaGeorgiaUnited States
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Qualtrics Customers by Products and Services

The top three products and services offering customers that use Qualtrics for Customer Experience are Research (775), Education (623), Continuing Education (615).

Customers

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Qualtrics Customers by Employee Size

The majority of Qualtrics's customers for the customer-experience category fall in the company size of 0 - 9 employees (10686 companies), 20 - 49 employees (7768 companies), 100 - 249 employees (4179 companies).

Employee Size

Qualtrics Customers by Geography

The top three geographies of Qualtrics for customer-experience are the United States with 22887(71.44%), United Kingdom with 2109(6.58%), Canada with 1625(5.07%) customers respectively.

Customers

Employees of Qualtrics

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Also see other Products/Services by Qualtrics in:

Personalization Behavioral Targeting
Survey
Market Research
Online Survey
Employee Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top Qualtrics competitors?

Qualtrics’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Qualtrics competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Qualtrics and 40,000 other technologies on the internet. You can also compare Qualtrics and its feature with top competitors here : Qualtrics vs Zendesk Qualtrics vs Intercom Qualtrics vs Trustpilot.

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What is Qualtrics customer distribution based on company size?

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What is Qualtrics market share in the customer-experience?

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What are the top countries that use Qualtrics?

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What are the top industries that use Qualtrics?

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