Question 1

What are the different markets in which
        Qualtrics and
        Smartlook compete against each other?

Accepted Answer

Qualtrics and
        Smartlook compete against each other in
        the Customer Experience, Heatmaps, 360 Degree Feedback, Analytics, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Qualtrics
        and Smartlook compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Qualtrics has a
        3.23%
        market share in comparison to
        Smartlook’s
        3.05%.
        Since it has a better market share coverage,
        Qualtrics holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Smartlook holds the
        7th spot.

Question 3

How many customers are acquired by
        Qualtrics and
        Smartlook in the
        Customer Experience segment?

Accepted Answer

Qualtrics has
        30,045 customers and
        Smartlook has
        28,400 customers in the
        Customer Experience
        segment. Qualtrics has
        1645 more customers than
        Smartlook in this category.

Question 4

What are the countries in which
        Qualtrics and
        Smartlook has more customers?

Accepted Answer

Qualtrics has more customers in United States, United Kingdom and Canada.
Smartlook has more customers in Brazil, United States and Czech Republic.

Qualtrics Vs Smartlook : In-Depth Comparison

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Comparing the customer bases of Qualtrics and Smartlook

Comparing the market share of Qualtrics and Smartlook

Compare Qualtrics vs Smartlook customers by geography

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