Question 1

What are the different markets in which
        Trustpilot and
        Smartlook compete against each other?

Accepted Answer

Trustpilot and
        Smartlook compete against each other in
        the Customer Experience, Heatmaps, Analytics, Mobile Analytics, Reputation Management.

Question 2

How does the market share of
        Trustpilot
        and Smartlook compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Trustpilot has a
        12.58%
        market share in comparison to
        Smartlook’s
        2.63%.
        Since it has a better market share coverage,
        Trustpilot holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Smartlook holds the
        8th spot.

Question 3

How many customers are acquired by
        Trustpilot and
        Smartlook in the
        Customer Experience segment?

Accepted Answer

Trustpilot has
        159,197 customers and
        Smartlook has
        33,254 customers in the
        Customer Experience
        segment. Trustpilot has
        125943 more customers than
        Smartlook in this category.

Question 4

What are the countries in which
        Trustpilot and
        Smartlook has more customers?

Accepted Answer

Trustpilot has more customers in United Kingdom, United States and Netherlands.
Smartlook has more customers in Brazil, United States and Czech Republic.

Trustpilot Vs Smartlook : In-Depth Comparison

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Comparing the customer bases of Trustpilot and Smartlook

Comparing the market share of Trustpilot and Smartlook

Compare Trustpilot vs Smartlook customers by geography

Customer Movements for this month

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