Categories where Zendesk and Intercom compete
Zendesk
Comparing the customer bases of Zendesk and Intercom, we can see that Zendesk has 166487 customer(s), while Intercom has 70448 customer(s). In the Customer Experience category, with 166487 customer(s) Zendesk stands at 2nd place by ranking, while Intercom with 70448 customer(s), is at the 4th place.
Zendesk
2nd
166487 Customer
Intercom
4th
70448 Customer
Zendesk has a 18.03% market share in the Customer Experience category, while Intercom has a 7.63% market share in the same space.
Comparing Zendesk and Intercom customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Intercom has more customers in United States.
Zendesk
Intercom
Gain actionable insights about the buying patterns of Zendesk vs Intercom’s target audience.
Zendesk
New
737 Customer
Lost
980 Customer
Intercom
New
992 Customer
Lost
1283 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Intercom compete against each other?
Zendesk and Intercom compete against each other in the Customer Experience, Instant Messaging And Chat, Communication, Contact Center, Customer Engagement.
How does the market share of Zendesk and Intercom compare in the Customer Experience market?
How many customers are acquired by Zendesk and Intercom in the Customer Experience segment?
What are the countries in which Zendesk and Intercom has more customers?
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