Question 1

What are the different markets in which
        Intercom and
        Qualtrics compete against each other?

Accepted Answer

Intercom and
        Qualtrics compete against each other in
        the Customer Experience, 360 Degree Feedback, Communication, Customer Engagement, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Intercom
        and Qualtrics compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        13.00%
        market share in comparison to
        Qualtrics’s
        5.85%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Qualtrics holds the
        6th spot.

Question 3

How many customers are acquired by
        Intercom and
        Qualtrics in the
        Customer Experience segment?

Accepted Answer

Intercom has
        151,307 customers and
        Qualtrics has
        68,082 customers in the
        Customer Experience
        segment. Intercom has
        83225 more customers than
        Qualtrics in this category.

Question 4

What are the countries in which
        Intercom and
        Qualtrics has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Qualtrics has more customers in United States, Germany and United Kingdom.

Intercom Vs Qualtrics : In-Depth Comparison

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Comparing the customer bases of Intercom and Qualtrics

Comparing the market share of Intercom and Qualtrics

Compare Intercom vs Qualtrics customers by geography

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