Question 1

What are the different markets in which
        Intercom and
        Trustpilot compete against each other?

Accepted Answer

Intercom and
        Trustpilot compete against each other in
        the Customer Experience, Communication, Customer Engagement, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Intercom
        and Trustpilot compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        12.75%
        market share in comparison to
        Trustpilot’s
        12.23%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Trustpilot holds the
        3rd spot.

Question 3

How many customers are acquired by
        Intercom and
        Trustpilot in the
        Customer Experience segment?

Accepted Answer

Intercom has
        152,611 customers and
        Trustpilot has
        146,400 customers in the
        Customer Experience
        segment. Intercom has
        6211 more customers than
        Trustpilot in this category.

Question 4

What are the countries in which
        Intercom and
        Trustpilot has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Trustpilot has more customers in United Kingdom, United States and Netherlands.

Intercom Vs Trustpilot : In-Depth Comparison

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Comparing the customer bases of Intercom and Trustpilot

Comparing the market share of Intercom and Trustpilot

Compare Intercom vs Trustpilot customers by geography

Customer Movements for this month

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