Question 1

What are the different markets in which
        Zendesk and
        Campaign Monitor compete against each other?

Accepted Answer

Zendesk and
        Campaign Monitor compete against each other in
        the Customer Experience, Analytics, Campaign Management, Contact Center, Email Management.

Question 2

How does the market share of
        Zendesk
        and Campaign Monitor compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        18.03%
        market share in comparison to
        Campaign Monitor’s
        2.79%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Campaign Monitor holds the
        8th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Campaign Monitor in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        166,487 customers and
        Campaign Monitor has
        25,770 customers in the
        Customer Experience
        segment. Zendesk has
        140717 more customers than
        Campaign Monitor in this category.

Question 4

What are the countries in which
        Zendesk and
        Campaign Monitor has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Campaign Monitor has more customers in United States, United Kingdom and Australia.

Zendesk Vs Campaign Monitor : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Zendesk and Campaign Monitor

Comparing the market share of Zendesk and Campaign Monitor

Compare Zendesk vs Campaign Monitor customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data