Zendesk Vs Salesforce Service Cloud : In-Depth Comparison
Categories where Zendesk and Salesforce Service Cloud compete
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Zendesk
Comparing the customer bases of Zendesk and Salesforce Service Cloud
Comparing the customer bases of Zendesk and Salesforce Service Cloud, we can see that Zendesk has 166487 customer(s), while Salesforce Service Cloud has 14100 customer(s). In the Customer Experience category, with 166487 customer(s) Zendesk stands at 2nd place by ranking, while Salesforce Service Cloud with 14100 customer(s), is at the 16th place.
Zendesk
2nd
166487 Customer
Salesforce Service Cloud
16th
14100 Customer
Comparing the market share of Zendesk and Salesforce Service Cloud
Zendesk has a 18.03% market share in the Customer Experience category, while Salesforce Service Cloud has a 1.53% market share in the same space.
Compare Zendesk vs Salesforce Service Cloud customers by geography
Comparing Zendesk and Salesforce Service Cloud customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Salesforce Service Cloud has more customers in United States.
Zendesk
Salesforce Service Cloud
Customer Movements for this month
Gain actionable insights about the buying patterns of Zendesk vs Salesforce Service Cloud’s target audience.
Zendesk
New
737 Customer
Lost
980 Customer
Salesforce Service Cloud
New
175 Customer
Lost
262 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Salesforce Service Cloud compete against each other?
Zendesk and Salesforce Service Cloud compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Knowledge Management, Customer Engagement.
How does the market share of Zendesk and Salesforce Service Cloud compare in the Customer Experience market?
How many customers are acquired by Zendesk and Salesforce Service Cloud in the Customer Experience segment?
What are the countries in which Zendesk and Salesforce Service Cloud has more customers?
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