Question 1

What are the different markets in which
        Trustpilot and
        DecibelInsight compete against each other?

Accepted Answer

Trustpilot and
        DecibelInsight compete against each other in
        the Customer Experience, Heatmaps, Reputation Management, Session Recording And Playback.

Question 2

How does the market share of
        Trustpilot
        and DecibelInsight compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Trustpilot has a
        13.35%
        market share in comparison to
        DecibelInsight’s
        0.09%.
        Since it has a better market share coverage,
        Trustpilot holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        DecibelInsight holds the
        58th spot.

Question 3

How many customers are acquired by
        Trustpilot and
        DecibelInsight in the
        Customer Experience segment?

Accepted Answer

Trustpilot has
        124,208 customers and
        DecibelInsight has
        826 customers in the
        Customer Experience
        segment. Trustpilot has
        123382 more customers than
        DecibelInsight in this category.

Question 4

What are the countries in which
        Trustpilot and
        DecibelInsight has more customers?

Accepted Answer

Trustpilot has more customers in United Kingdom, United States and Netherlands.
DecibelInsight has more customers in United States, United Kingdom and Canada.

Trustpilot Vs DecibelInsight : In-Depth Comparison

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Comparing the customer bases of Trustpilot and DecibelInsight

Comparing the market share of Trustpilot and DecibelInsight

Compare Trustpilot vs DecibelInsight customers by geography

Customer Movements for this month

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