Question 1

What are the different markets in which
        Intercom and
        DecibelInsight compete against each other?

Accepted Answer

Intercom and
        DecibelInsight compete against each other in
        the Customer Experience, Communication, Customer Engagement, Heatmaps, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and DecibelInsight compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        14.50%
        market share in comparison to
        DecibelInsight’s
        0.09%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        DecibelInsight holds the
        58th spot.

Question 3

How many customers are acquired by
        Intercom and
        DecibelInsight in the
        Customer Experience segment?

Accepted Answer

Intercom has
        134,900 customers and
        DecibelInsight has
        826 customers in the
        Customer Experience
        segment. Intercom has
        134074 more customers than
        DecibelInsight in this category.

Question 4

What are the countries in which
        Intercom and
        DecibelInsight has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
DecibelInsight has more customers in United States, United Kingdom and Canada.

Intercom Vs DecibelInsight : In-Depth Comparison

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Comparing the customer bases of Intercom and DecibelInsight

Comparing the market share of Intercom and DecibelInsight

Compare Intercom vs DecibelInsight customers by geography

Customer Movements for this month

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