Question 1

What are the different markets in which
        Smile.io and
        DecibelInsight compete against each other?

Accepted Answer

Smile.io and
        DecibelInsight compete against each other in
        the Customer Experience, Customer Loyalty, Heatmaps, Session Recording And Playback.

Question 2

How does the market share of
        Smile.io
        and DecibelInsight compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.79%
        market share in comparison to
        DecibelInsight’s
        0.09%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        DecibelInsight holds the
        58th spot.

Question 3

How many customers are acquired by
        Smile.io and
        DecibelInsight in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,685 customers and
        DecibelInsight has
        826 customers in the
        Customer Experience
        segment. Smile.io has
        15859 more customers than
        DecibelInsight in this category.

Question 4

What are the countries in which
        Smile.io and
        DecibelInsight has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
DecibelInsight has more customers in United States, United Kingdom and Canada.

Smile.io Vs DecibelInsight : In-Depth Comparison

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Comparing the customer bases of Smile.io and DecibelInsight

Comparing the market share of Smile.io and DecibelInsight

Compare Smile.io vs DecibelInsight customers by geography

Customer Movements for this month

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