Categories where Zendesk and Smile.io compete
Zendesk
Comparing the customer bases of Zendesk and Smile.io, we can see that Zendesk has 164474 customer(s), while Smile.io has 21176 customer(s). In the Customer Experience category, with 164474 customer(s) Zendesk stands at 2nd place by ranking, while Smile.io with 21176 customer(s), is at the 13th place.
Zendesk
2nd
164474 Customer
Smile.io
13th
21176 Customer
Zendesk has a 17.27% market share in the Customer Experience category, while Smile.io has a 2.22% market share in the same space.
Comparing Zendesk and Smile.io customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Smile.io has more customers in United States.
Zendesk
Smile.io
Gain actionable insights about the buying patterns of Zendesk vs Smile.io’s target audience.
Zendesk
New
771 Customer
Lost
1062 Customer
Smile.io
New
10 Customer
Lost
54 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Smile.io compete against each other?
Zendesk and Smile.io compete against each other in the Customer Experience, Contact Center, Customer Loyalty, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Zendesk and Smile.io compare in the Customer Experience market?
How many customers are acquired by Zendesk and Smile.io in the Customer Experience segment?
What are the countries in which Zendesk and Smile.io has more customers?
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