Question 1

What are the different markets in which
        Zoho CRM and
        DecibelInsight compete against each other?

Accepted Answer

Zoho CRM and
        DecibelInsight compete against each other in
        the Customer Experience, Contact Management, Customer Engagement, Heatmaps, Lead Management.

Question 2

How does the market share of
        Zoho CRM
        and DecibelInsight compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        2.11%
        market share in comparison to
        DecibelInsight’s
        0.09%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        DecibelInsight holds the
        58th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        DecibelInsight in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        19,586 customers and
        DecibelInsight has
        826 customers in the
        Customer Experience
        segment. Zoho CRM has
        18760 more customers than
        DecibelInsight in this category.

Question 4

What are the countries in which
        Zoho CRM and
        DecibelInsight has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
DecibelInsight has more customers in United States, United Kingdom and Canada.

Zoho CRM Vs DecibelInsight : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and DecibelInsight

Comparing the market share of Zoho CRM and DecibelInsight

Compare Zoho CRM vs DecibelInsight customers by geography

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