Categories where Zendesk and Zoho CRM compete
Zendesk
Comparing the customer bases of Zendesk and Zoho CRM, we can see that Zendesk has 166487 customer(s), while Zoho CRM has 19326 customer(s). In the Customer Experience category, with 166487 customer(s) Zendesk stands at 2nd place by ranking, while Zoho CRM with 19326 customer(s), is at the 14th place.
Zendesk
2nd
166487 Customer
Zoho CRM
14th
19326 Customer
Zendesk has a 18.03% market share in the Customer Experience category, while Zoho CRM has a 2.09% market share in the same space.
Comparing Zendesk and Zoho CRM customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Zoho CRM has more customers in United States.
Zendesk
Zoho CRM
Gain actionable insights about the buying patterns of Zendesk vs Zoho CRM’s target audience.
Zendesk
New
737 Customer
Lost
980 Customer
Zoho CRM
New
135 Customer
Lost
108 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Zoho CRM compete against each other?
Zendesk and Zoho CRM compete against each other in the Customer Experience, Contact Center, Contact Management, Customer Engagement, Instant Messaging And Chat.
How does the market share of Zendesk and Zoho CRM compare in the Customer Experience market?
How many customers are acquired by Zendesk and Zoho CRM in the Customer Experience segment?
What are the countries in which Zendesk and Zoho CRM has more customers?
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