Genesys PureCloud
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Market Share of Genesys PureCloud
Current Customer(s)
9267
Market Share (Est.)
0.77%
Ranking
#22
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.
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Customers of Genesys PureCloud
Around the world in 2026, over 9212 companies have started using Genesys PureCloud as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Molina Healthcare | 10,000+ | Long Beach | California | United States |     |
| Sogeti | 10,000+ | Paris | Ile-de-France | France | |
| The HEINEKEN Company | 10,000+ | Amsterdam | North Holland | Netherlands | |
| NTT DATA | 10,000+ | Tokyo | Tokyo | Japan | |
| NTU School Of Electrical & Electronic Engineering | 10,000+ | Singapore | Central Singapore | Singapore | |
| Orange | 10,000+ | Issy-les-Moulineaux | Ile-de-France | France | |
| Life Healthcare | 10,000+ | Johannesburg | Gauteng | South Africa | |
| Signet Jewelers | 10,000+ | Akron | Ohio | United States | |
| Falck | 10,000+ | Copenhagen | Capital Region | Denmark | |
| CGI | 10,000+ | Montreal | Quebec | Canada | |
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Genesys PureCloud Customers by Products and Services
The top three products and services offering customers that use Genesys PureCloud for Customer Experience are Insurance (128), Financial Services (103), Cloud Services (88).
Customers
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Genesys PureCloud Customers by Employee Size
The majority of Genesys PureCloud's customers for the customer-experience category fall in the company size of 0 - 9 employees (4342 companies), 20 - 49 employees (1008 companies), 100 - 249 employees (787 companies).
Employee Size
Genesys PureCloud Customers by Geography
The top three geographies of Genesys PureCloud for customer-experience are the United States with 6238(76.00%), Australia with 454(5.53%), United Kingdom with 388(4.73%) customers respectively.
Customers
Employees of Genesys PureCloud
Also see other Products/Services by Genesys PureCloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Zendesk Genesys PureCloud vs Intercom Genesys PureCloud vs Trustpilot.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the customer-experience?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
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